Multi device usage
We have a bar with 16 stations; 8 solos,3 minis, and 5 flex. We have a remote printer that fires cocktails to the bar. This is only on the flex devices that are used for table service. The problem is, if a table is opened on the flex, then a station is used to ring a drink, when the flex is used to ring another drink, the drink that was rang on the station(by a bartender, who then makes the drink)fires with the drink just rang on the flex. The service bartender makes both drinks, not knowing that one has already been made. This is a big issue. Can this be solved?
We are having a similar issue with flex and station not syncing. Then the kitchen printer will get two orders when they sync eventually. Like 15 mins apart and the kitchen is calling us to see if we need it again.