Kiosk Items and pricing should not be grouped with Online
I purchased 5 different terminals from Clover including a Clover Kiosk station, flex, duo, and minis only to find out that the pricing for the kiosk items are the same as what's displayed online. We charge different prices for online orders using clover integration with uber, door dash as these third party companies charge a huge cut. I do not understand why a kiosk that is processing orders instore have to be categorized with online orders and not with the pos such as the flex. Im trying everyway to work around this issue by not assigning items to categories to prevent kiosk items priced differently to show up online. We cannot upcharge our customers who uses the kiosks instore. There should be a button that allows different pricing insertion for online, kiosk, or pos all within a item creation. This is a huge problem as I do not know how I can use the Kiosk station without having customers scroll through an endless item list with no categories to easily find their items. Please fix this prompt. There is never a reason to have a kiosk separated from the store itself such as a flex. Please please fix this issue as we do not know how to use the Kiosk now. Thank you
Hi All
We are introducing the ability to have different menus by device. It should be fully rolled out to eligible merchants by early Q4.
Thank you for your patience and we hope you find this enhancement useful
Clover Communications
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Brady Waite commented
You may consider moving your devices into different Merchant ID's to accomplish different pricing for your Kiosks versus Online, etc.. You will end up paying a bit more in monthly fees, but you will be able to have different pricing across different devices.