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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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405 results found

  1. 3 votes

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  2. Merchant would like to see an automatic organization that occurs when creating an order in the Register. If an appetizer item is listed below the entrees then merchant would like the system to move the appetizer above it. This helps to create a smooth experience when orders are rang in with more than one type of course listed.

    3 votes

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  3. Merchant would like a notification to appear when the quantity of an item reaches 0, and also allow him to choose to stop selling that item.

    3 votes

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  4. Merchant is wanting a pop up to be present when deleting categories.

    Example: When merchant deletes a category the pop up would confirm merchant wants to make change before fully deleting category.

    3 votes

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  5. 3 votes

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  6. Merchant would like to be able to change the font and the size of the order notes. He needs the order notes either darker or larger but currently there is only one generic font size

    3 votes

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  7. When merchant uses a custom tender to accept a sale (such as lottery) the amount is accepted as CASH, but does not show the actual amount of cash that was accepted.
    This is needed to know how much to give back to the customer as change.

    • If he uses the tender button it keeps track in the payments report to show him the amount he is accepting for lottery
    • If he uses the cash option it totals all of the cash payments instead of separating the amounts just paid as the custom tender( not allowing to keep track of just…
    3 votes

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  8. Instead of having to inventory all items in the closet er pos. I think we would benefit greatly from a countdown of saleable high dollar items and specials.
    We currently use orca fo or end of month inventory but an ability to monitor a handful of line items closely would be great.

    3 votes

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  9. An alert message should be changed for employees who don't have access to inventory while scanning items. Currently if an item is not in inventory and an employee scans it who doesn't have access to add items into inventory, Clover scanner beeps as if it was a normal item entered in inventory, briefly displays a discreet message which almost blends into the background of the Clover display, and allows the clerk to continue scanning other items. We have had numerous instances where the clerk doesn't realize something didn't scan and therefore we are giving away free product. It should be…

    2 votes

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  10. In the items section the width of the columns should be able to adjusted. Some items that have longer names get cut off.
    When searching for an item in the register app could there be a way to sort the items in the search by price (highest to lowest or vice versa)

    2 votes

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  11. When an order is placed that is transferred to a different server the order gets fired a second time which causes confusion in the kitchen during busy periods.

    2 votes

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  12. Please allow Modifier to be Duplicate like the item in Clover inventory app

    2 votes

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  13. you should be able to use modifiers and items without having to use to many categories, modifiers and items. too much red tape. and to time consuming.

    2 votes

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  14. We need the ability to add a revenue class to a new inventory item directly from device. I've seen this requested as far back as 2021 but it is still not an option. Revenue classes are vital to inventory management and reporting and so it makes no sense that they can only be added through the dashboard. This is very cumbersome and unnecessary. It would be so easy to add "revenue class" as an input option on the "add item" screen on the device and it would save a huge amount of frustration and time on the user end.

    2 votes

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  15. Have the option to go back to specific dates to check on the inventory that was in our system at that specific moment.

    2 votes

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  16. Please add "brand" column or feature. Right now our retail business uses "printer label" as brand because we do not need to print orders to a kitchen and we need something to account for the many brands that we sell. For whatever reason, when adding a new product, the "pinter label" options are not alphabetical. This is very annoying because we have almost 100 brands that we have to scroll through to find the right one.

    2 votes

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  17. Parent Items with Variants should show as single items (and not list all variants).

    Parent Items with Variants should be allowed to be assigned to sales categories and reordered like other items within that category. Presently parent items with variants only show in 'all items'.

    Order UI / Flow - When a parent item with variants is touched, the options within each variant should show (just like multiple modifier groups would), allowing the clerk to choose a single option within each variant group that results in adding the correct sales item to the order (receipt pane).

    I recall that this…

    2 votes

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  18. The inventory we have for sale are sometimes used for jobs as well, I need to be able to deduct inventory at cost so that profit will not be reported.
    Either I need an item specific discount or a modifier that can be negative.

    Also, what's up with no low quantity alert and no inventory report? We need low quantity alert to see when we need to order new inventory. And we need inventory reports to evaluate how each item in the inventory is selling.

    2 votes

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  19. This option will allow multiple units of the same modifier option to be selected when ordering. Uber Eats already has this option.
    E.g. our family pack comes with 8 drinks and 3 appetizers. at the moment the customer can choose the options they want but not the quantity. for example the can choose Diet Coke and Fanta which will result in us sending them 4 of each, If the want 2 Diet Cokes and 6 Fanta, they will have to write a note which is inconvenient.

    2 votes

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  20. When adding modifiers it would be nice if all the same group modifiers would group together. Example would be half and half pizza. When selecting modifiers if you select right modifiers then left modifiers and a customer adds on another right modifier it goes under the left modifiers instead of up with the other right modifiers. When sending this to the printer it is harder for the pizza cook to keep track of what goes on which side.

    2 votes

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