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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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125 results found

  1. Need allowable permissions to be created so a non-owner of the account can access and view the Merchant Processing Statement.

    2 votes

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  2. Tip adjusted transactions show in reporting as partially paid. This causes the printed employee report to exclude the service charges (gratuities) from those transactions.

    2 votes

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  3. I need to be able to run a "tender types" report by date for a custom date range. Exactly the same functionality as the sales report, which allows for DAILY SUMMARY or TOTAL toggle, but in the tender type it only allows for the summary.

    2 votes

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  4. Merchants would like the ability to have a report that breaks up sales based off of sections in the Clover Dining app. They hope is that restaurants can tell which dining areas are the busiest.

    2 votes

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  5. Reporting for comparison of every day sold items and every day change in inventory item list to reflect only items that were only manually changed in inventory.

    This functionality will enhance daily audit ability for owners

    2 votes

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  6. Bring back the export option for the new Multi-Location Dashboard per a merchant who has 30 locations. This report is used daily to show sales for each store location. The function was previously there on 10/16/22 and now it is not there.

    2 votes

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  7. For reports to show darker when you print them from the dashboard.

    2 votes

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  8. It's been an issue for our merchants who want to have the daily closeout / batch report emailed to someone at their company who is not the owner.

    Clover does not have the ability to have the automated batch report go to a controller, Cfo or someone in the accounting dept. It can only be sent to the email associated with the Owner of the Clover account.

    Seems like an easy fix. Can we get it done?

    2 votes

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  9. Quickbooks Integration. The Clover transaction reports should be synced with the quickbooks reports. It really messes with the numbers when you get into detail. If there is a way to make an easy hassle free sync option. All the transactions from Clover should be eligible for syncing with Quickbooks

    2 votes

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  10. Program the ability to print a detailed batch report. I lose merchants and new deals because the Clover Mini and Clover Flex can''t do that

    2 votes

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  11. We need reporting to reflect lump sum totals for each of the following categories: labor, parts, service call, tip e.g.s
    labor = lump sum
    parts = lump sum
    and so forth.

    2 votes

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  12. Reports that currently only run on the device should be able to be run from the dashboard. Example: employee report for certain device gives breakdown of all transactions per employee for that specific device...we have to go to each device to run that report... but we should be able to run that from within the dashboard.

    2 votes

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  13. 2 votes

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  14. Merchant wants the item report to also include the payment transaction

    2 votes

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  15. Merchant request to have full reporting for the Rewards App. Merchant states she can only view past 20 transactions and rewards reporting should be able to be filtered for viewing.

    2 votes

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  16. Merchant wants to be able to see an report option for Virtual Terminal in the Reporting app and/ or a filter in order to see all Virtual Terminal transactions in the same page.

    2 votes

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  17. New reporting rolled out to all merchants. New locations after September is unable to revert back to old reporting. This issue poses a big issue for merchants with multiple locations. If old locations can go back to old reporting and newest locations is unable to be reverted backwards. These merchants are not new merchants and should not be forced into using newest reporting since it has 2 different styles and causes a major issue for back office reporting to do two different styles of reporting.

    2 votes

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  18. The Reporting app has a section called Payments by Card Type. This sections has 4 colums : Payments, Tips, Service Charges and Total.

    When viewing the reporting app from the Mobile Version of the Clover dashboard, the Card Type section lists these 4 colums as Payments, Refunds, Manual Refunds and Net Total.

    So merchant who are on the Mobile site think that refunds are bring issues when in reality those are the tips and service charges collected.

    Resolution: Change the lable of these to sections on the Mobile version to match the regular computer version of the Clover Web Dashboard.

    2 votes

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  19. I have to see the Notes section of every past paid invoice to be able to see which events they've registered for. If I could have a custom report that exported to Excel with the Customer Name, Date, Amount Paid and Notes section (which shows exactly what dates they purchased), I could easily check this data without going back manually through every order receipt (which is the only way to see the Notes section now).

    1 vote

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  20. Reports should add up correctly. You should be able to filter it for what you need. But the issue at the moment is the totals on the reports don't add up and we spend days trying to reconcile and balance so we can do taxes. Please fix this ASAP i think a lot of business need this.

    1 vote

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