87 results found
Merchant would like detalied transactions in reporting
Merchant wants the item report to also include the payment transaction2 votes
Merchant request to have full reporting for the Rewards App. Merchant states she can only view past 20 transactions and rewards reporting should be able to be filtered for viewing.2 votes
Virtual terminal reporting
Merchant wants to be able to see an report option for Virtual Terminal in the Reporting app and/ or a filter in order to see all Virtual Terminal transactions in the same page.2 votes
Revert Old Reporting to new Locations
New reporting rolled out to all merchants. New locations after September is unable to revert back to old reporting. This issue poses a big issue for merchants with multiple locations. If old locations can go back to old reporting and newest locations is unable to be reverted backwards. These merchants are not new merchants and should not be forced into using newest reporting since it has 2 different styles and causes a major issue for back office reporting to do two different styles of reporting.2 votes
Reporting app - Issues with coding on the mobile version
The Reporting app has a section called Payments by Card Type. This sections has 4 colums : Payments, Tips, Service Charges and Total.
When viewing the reporting app from the Mobile Version of the Clover dashboard, the Card Type section lists these 4 colums as Payments, Refunds, Manual Refunds and Net Total.
So merchant who are on the Mobile site think that refunds are bring issues when in reality those are the tips and service charges collected.
Resolution: Change the lable of these to sections on the Mobile version to match the regular computer version of the Clover Web Dashboard.2 votes
Daily Sales Report
Daily sales report that at the end of the day is generated and automatically send an email on file with summary information, including Gross Sales, Net Sales, Tax, Credit Card and cash (amount collected) So far, the only option is closeout report but it does not have the whole picture of the company daily sales activity.1 vote
Report based off of Clover Dining Sections
Merchants would like the ability to have a report that breaks up sales based off of sections in the Clover Dining app. They hope is that restaurants can tell which dining areas are the busiest.1 vote
totals on transactions screen (like it was in the previous version)
it now takes six taps to get a daily total where we could just look in the header of the transaction list before. We used that function daily. Please put it back.1 vote
Microsoft PowerBI Transactional Data Connection
What is the Connection Link to Clover Transactional Data so we can use Microsoft PowerBI to build internal reports?1 vote
SALES OVERVIEW - Z Report
Cash Collected are being reported per device instead of by Employees. Merchant need cash collected by EMPLOYEES in Sales Overview.1 vote
please bring back the option to print full payment transaction detail from prior day or any day1 vote
Better reporting for comparison of what sold to what got changed in inventory to reflect items
Reporting for comparison of every day sold items and every day change in inventory item list to reflect only items that were only manually changed in inventory.
This functionality will enhance daily audit ability for owners1 vote
Customers and Item Sales Combined Reporting
They want to know if we can generate them a report that will show Customers and Item Sales together. A report showing which customers bought which items that month. The item sales report only shows the items but does not tie it to specific customer. This is going to be a report that need monthly and is possible to have that function added as to where they can pull that report themselves,1 vote
Reporting app: Filter Payment Types
We would be very pleased if the Reporting app can let you filter payments by tender (example: Cash only) instead of needing to login to the Dashboard to see that info.1 vote
Print Day before Last, or Sunday, option in Reporting Date drop down
Simply an additional option for the drop down in Reporting, in addition to "Today, Yesterday, Last 7 days, Last 30 days, and Custom" It would be nice to have either a "Day before last" option, or a "Saturday" button, so that we can stop running the custom range each Monday after the Sunday which is always off at our location.
TLDR: Add to the Reporting drop down an option for "Day before Last"1 vote
Make transactions sortable by last name so when we print them from excel it is easier to apply the payments to our customers1 vote
Was surprised to find out that end of day close-out reports/print outs are not customizable
Would love to be able to customize the end of day close out report/print out. Much of the information provided and dictated by clover on the print out is rather useless (I do not care about how much went through on AMEX versus VISA versus MC or debit) and the print out is rather long. I would love to be able to see a tax report (which I currently have to print out from the desktop dashboard) included rather than the tender report.1 vote
applying a tax categorically
Our shop needs to implement a new tax for specific items, i have said items broken down by cateogry.. it would be great if i could assign a particular tax to the category rather than going line by line. PLEASE implement this change.1 vote
Sales Report for Multiple Devices 30-100 or more
Would it be possible to either put in the sales report, in the summary of the sale's report per devices directly or if we can a search by name tool (search tool to type the name and not just selecting it) or to have the device names in alphabetical order or a way to filter it to make it easier to find what we are looking for per devices. With 30+ terminals some can get lost in find each information per device one by one.1 vote
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