113 results found
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An option to have the Sales & Tender Report sort alphabetically instead of in descending order of sales.
It would be helpful if we had the option to sort alphabetically. I need to input the sales by device into a spreadsheet and the card types aren't always in the same order.
1 vote -
PAYMENT DATE SORT IN TIME ORDER
WE NEED TO BE ABLE TO SORT THE TRANSACTION BY PAYMENT DATE AND TIME. THEY CURRENTLY ONLY SORT BY DATE AND IT DOES NOT SORT BY TIME.
1 vote -
Multiple selections: Can customers select the options more than once?
CLOVER INTEGRATION WITH UBER EATS
Multiple selections
Can customers select the options more than once?UBER EATS OFFERS THE OPTION TO CUSTOMIZE THE RULES OVER THE CHOICE OF AN EXTRA ITEM, BUT CLOVER DOES NOT.
THIS MEANS THAT MY CLIENTS CANNOT SELECT MORE THAN 1 TIME AN EXTRA. IT ONLY WORKS IF I ENTER EVERYDAY AT EATS MERCHANT AND ACTIVATE THE OPTION OF "How many times can customers select any single option?"
THIS HAS TO BE FIXED. TKS
1 vote -
REMOVE OR HIDE SALES REPORT FROM HOMESCREEN
The sales report is displaying on the home screen of clover device. And our merchant don't want that. Could you please find a way to remove or hide it from the home screen.
1 vote -
Service Charge Reporting
It would be nice if the service charge would be able to be in the expected deposit totals at the bottom of the POS printed sales report. As this is what we use to balance our register daily. If other companies don't distribute service charges daily, is it something that could be an option? BTW...thank you for taking service charges out of revenue!!!!
3 votes -
November 6, 2023 - Close to end of year, and Clover has decided to eliminate Year to date reporting AND the ability to request a report?
Bring back reporting features ASAP. The ability to produce year to date and year end reports is vital. Now you can not even request a report. This is an important feature. It's not like you can cut and paste 3 months at a time in a report like "Item sales Report". PLEASE BRING THIS BACK ASAP!
1 vote -
Daily Customer Settlement Report
The current Close Out menu under Finance currently shows us the daily transaction amount that goes to the Bank. When you click to see the details, it shows summary per card. That has not been helpful. We need this to show the customers whose transaction cleared to the Bank every day. So we will see total Closeout for the day and when we click on the total amount it gives us the customers that make up that total. Kindly help create this report.
2 votes -
Combined Orders are considered Deleted
We review our "removed items" monthly/weekly, its good to see items that have been deleted but and order that is combined is considered a deleted order. that makes it look like there a lot of deleted items when in fact those items were just moved to a new ticket.
1 vote -
New dashboard update is not user friendly
The new dashboard update has deleted information/reports and or information that no longer is able to be download it such as as the line item report that was found with the orders report. Now we need to spend time at looking at many other screens when doing research by specific transaction. Clover needs to allow consumers to either go back to the old dashboard and or offer better software for different industries besides retail and restaurant. those being nail, hair and spa salons. very disappointed with new update.
1 vote -
Display background color changes for color blind employee
The update to the clover system changed the background colors through the display screen and the payment machine screen. With the current selections, my color blind employee cannot see or use the system. Accessibility options to change the background colors would solve this issue.
1 vote -
one click to detail on closeout screen
From Finance-closeout show summary would be great to do one click for detail and not go to Sales activity and detail payments and refunds---too much work
1 vote -
generalmanager@sapidogroup.com
Hello there,
my name is Claudio and i am the new general manager of a Restaurant in Fort Lauderdale, Florida.As the new manager, I'm looking into costs and expenses and i'm having some issue with the Clover reporting system.
The location has been open since 2015 and, since now we're expanding and opening 2 more stores, I'd like to see if make sense for us as a business, to keep opening in the morning here or not.
But when I go into the report system and i try to see a specific date and time it won't let me.
…
1 vote -
Please separate deposits from fees
When I view deposits and click on a specific deposit, it shows me the deposit and then a list of fees. This particular one showed a deposit of $239 and $64.11 in fees. My jaw hit the floor when I saw this. I called my account manager who had to call Clover and figure out that this was the amount for the whole month and not that one transaction. It shows the amount transferred was $174.89.
There is no transaction on my account for that amount. Listing that amount only confuses people. I understand this has something to do with…1 vote -
Multilple Managers Removed Items
On the Clover Dashboard Reporting, a restaurant or retail may have multiple managers for one store or location, after an item is printed and then an item is removed from an order, we need to see a report of who approved the deleted item and who is doing the most deletion items after printing or firing items. Currently it shows the employee of the order but not who approved or overriden the printed items when managers have the permission to do so.
1 vote -
Merchant Processing Statement permissions
Need allowable permissions to be created so a non-owner of the account can access and view the Merchant Processing Statement.
2 votes -
Comp Reports
Comps, deletes, refunds etc. should be reflected on individual checkouts and sells reports.
1 vote -
Daily Sales Report
Daily sales report that at the end of the day is generated and automatically send an email on file with summary information, including Gross Sales, Net Sales, Tax, Credit Card and cash (amount collected) So far, the only option is closeout report but it does not have the whole picture of the company daily sales activity.
3 votes -
Clover Flex - Add option to view/print ITEMS sales by This Device
My organization is currently using 2 Clover Flex and will be purchaing 24 more devices. I have created 27 categories for the menus at our 10 service locations. Currently the ITEMS sold by CATEGORY report lists all items sold in each category on every device in use. I have multiple devices selling from the same category. We would like to be able to print ITEMS sold by CATEGORY by THIS DEVICE, directly from the Clover Flex. This will save time and paper and not require me to grant employee access to the Clover Dashboard online.
3 votes -
System files tip adjusted transactions as partially paid
Tip adjusted transactions show in reporting as partially paid. This causes the printed employee report to exclude the service charges (gratuities) from those transactions.
2 votes -
Custom report option/ data specific report creation
Hello, I need to have a custom report to run on Deleted Order report with date/time stamped Item Order detail for investigation into theft so that we may tie in date and time stamp for each item ordered so that we can have coordinated evidence with video surveillance system date/time stamp. Could also be a custom report that we pay for and coordinate with a database engineer so we get exact information needed.
1 vote
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