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How can Clover help merchants view and analyze reports? What features should be added to Clover’s software to improve analytics?

Reporting Functions: Reporting Tips, Taxes, and Service Charges

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Service charges associated with tips

Service Charge be applied to employee tips for employees to receive and be in shift/employee reporting.

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Dustin Finney shared this idea  ·   ·  Report…  ·  Admin →
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  • ej commented  ·   ·  Report

    Merchants are requesting this feature be added.
    Most restaurants use the Service Charge feature for Gratuity... its the only way to assign automatic gratuity to an order

    we should have a setting where clients can check a box indicating whether or not the service charge should be counted as Tips. Since not all clients would use it the same way.

  • David Jackson commented  ·   ·  Report

    I'd like to jump in and say that this is a must. Most restaurants use the Service Charge feature for Gratuity... its the only way to assign automatic gratuity to an order (even though its kind of manual). However, this fee needs to show in tips. Maybe we have a setting where clients can check a box indicating whether or not the service charge should be counted as Tips. Since not all clients would use it the same way.

  • Jennifer King commented  ·   ·  Report

    I really need this loss merchants over this. Micros, Posi and shift4 all offer this

  • Anonymous commented  ·   ·  Report

    I need this as well. Positouch did it. The restaurant wants to charge each server 3% of their tips for the. “House”. And help desk is telling me it can can only be on the order, therefore charging the Cust that 3% but that’s a different function all together.