There needs to be a function in the system to select why an item is being deleted or voided.
Businesses especially restaurants need to be able to track why an employee is deleting or voiding an item. Clover does not have this feature and almost every other POS provider has this option. It is critical.
This will be released with our next version of the dashboard. It is already in pilot now. All merchants should have access by the end of this year.
Ethan Sineath commented
I fully agree, more than 50% of our restaurant merchants have requested this feature. Since it is so commonplace why has Clover not made any movement or comments on adding this feature.
If merchants are to have confidence in Clover they need to be able to use it to make management of day to day issues easier, not harder.