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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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88 results found

  1. I've had multiple full service restaurants ask for some reporting related to daily guest count. Not order count or transaction count... but something that relates back to # of guest served... this data coming from the number of served guests at each table in the Clover Dining app. This would be very beneficial for measuring server efficiency since 10 tables with 8 guests would be far more work than 10 tables of 4 guests

    3 votes

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  2. Would like to have the ability to pull one report with everything we need instead of having to use an additional service or pull multiple reports and attempt to match the info.

    Merchant Name, Employee Name, Date, Time, Payment Type, Card Type, Item Name, Item Cost, Item Refund.

    3 votes

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  3. Give customers the option to Print their inventory, including item quality, from both the device and the dashboard. This is especially usual for tracking information at night. Also, it would be helpful if merchants had the option to print the inventory items by category.

    3 votes

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  4. The existing exported report includes the Items and Categories on separate tabs, and that doesn't allow a merchant to sort by Category, getting all information on each item. Please add a column to the Items tab with the Category of each item (every other detail about each item is there in a column already) so that we can sort the items by Category and take inventory count much more easily. As it is, we'll have to go back and compare counted figures with each and every item, when if it's already on the report, we only have to indicate the…

    3 votes

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  5. We are an ebike shop;. The current order report shows all orders whether or not they are paid in full We need a sales report that only reports orders that are fully paid. Currently someone may leave a $200 deposit on a $2000 electric bike. While we are waiting for the bike this order is reported as a sale....which it is not. Worse, the customer may change their mind and ask for the deposit back. After the deposit is returned Clover continues to report this as a sale even though it never was and never will be a sale. In…

    3 votes

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  6. What happened to the ability to run an inventory items report which allowed me to verify at a glance what revenue class was assigned to the item? Prior to July 2021, we had the ability to do that! My gross sales numbers don't match gross sales by revenue class. I don't have time to go item by item to hunt down the problems!

    3 votes

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  7. Printable version of item sales report. Printing the item sales report requires a lot of tweaking to the printer settings to get it printed in a readable format. Printable reports is lacking in clover generally and even when placing a gift card order the invoice will no print in any sensible way despite there being a bring button.

    3 votes

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  8. How do I get a detailed list report of all item sales? I would like to get a detailed list report showing line by line the item, item category, sale date, sale day of week, sale price, tax, tip, payment type, etc.

    This way I could slice and dice the data anyway I want in excel

    3 votes

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  9. The option to export a .csv of the inventory and sales report is an incredible feature of Clover. One additional boost that would perfect this feature would be an option to schedule an automatic export at a specific time to be sent to an email address.

    3 votes

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  10. its been a constant hassle not been able to acces daily sales from historical reports

    3 votes

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  11. it would be great if Clover could total the number of visits a customer makes to the business. I know it shows past orders. But it'd be nice if you could total the number of visits and the dollar spend

    3 votes

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  12. 3 votes

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  13. Requesting the total dollar amount of open orders to reports

    3 votes

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  14. Option to print the total dollar amount and total quantity amount REMOVED items?

    3 votes

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  15. 3 votes

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  16. Under Reporting / Item Sales there is no summary for the labels.
    When we want to print it prints a whole roll of paper. I really waste papers! We are very embarrass when the clients bring this up. We can't have simple minded employee access to computer for Dashbaord access to print a summary like you have on the Dashboard of food vs beverage vs liquor items viewed by labels.

    The printing of the Item Sales reports looks like this: https://photos.app.goo.gl/hKMnQREDA8BvqWe28

    This is crazy

    2 votes

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  17. Merchant would like to have the option of filtering Item Sales report by tender type (cash, debit, credit)

    2 votes

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  18. We need a report that will pull client data connected to sales so you can see who is our top client by sales or by category etc. This is a basic CRM report that is critical for retail

    2 votes

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  19. I cannoted find the expected deposit on the website anywhere, but I print it on the sales summary report from the terminal every night.

    2 votes

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  20. merchant wants to download the current year total sales she did to an individual customer without she having to do it manually.

    2 votes

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