33 results found
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Can you please add the Business Name to the Emailed End of Day Close out Report
Can you please Add the Name of the Bussiness on the End of day close out report Emailed to the merchant.. Not just the MID #. I have a client who has multiple accounts but under the same email. They want the name of the business listed on top of the report so they can idenitfy which Close out report belongs to which business. . Thank you!
1 vote -
Print the date on the closeout report
Closeout App: when the batch report is printed on the device, it does not include the date & merchants must write this down manually on the printed report. Please print the date.
1 vote -
Reporting (Filters)
When viewing reports from the device with filters set to categories / all categories the client would like to see the category name and the totals only, not a breakdown of the items within that category. It would also help save more receipt paper
1 vote -
Cash totals by employee
Line item cash total in reporting on the stations. Just like credit cards and tip totals.
1 vote -
Data File
The feature to download monthly transactional data was available to us until November last year (2022), but with some of the updates that happened, we are no longer able to pull the full month report. I believe there is a 30 second time lapse, that after that, no further lines are included in the report. Can you please revert back to the process of how it was before? It is very important to be able to pull full reports for all Taxi companies, we are a group of 12 Taxi companies with over 5,000 cabs and we need this reporting…
1 vote -
print a report to a wifi printer instead of using all my paper in the printer.
Ability to print to a wifi printer instead of using the Clover Printer paper.
1 vote -
items in our inventory app that has not scanned at the register over a selected period of time
items in our inventory app that has not scanned at the register over a selected period of time (6 months, 12 months, 18 months, etc...). Then from that report be able to either archive or delete that data from the inventory app. This will not only allow the app to run better, but reduce the amount of dead inventory sitting out there that is costing you money to store.
1 vote -
disable batch close out printing
Provide the ability to disable printing of Batch Totals when close out occurs. This feature works as expected on Duo but all our Mini's print Batch Total each night we are open. We don't use these reports and it is a waste of paper. Additionally I don't want my employees looking at these reports.
1 vote -
Tender Types Report Shows Interac Refund Under Credit - should be under debit!
In the Clover online Dashboard we use "Reports > Payments & Tender Types" to balance transactions at close, and also for bookeeping.
Currently (Sept. 2022) the report shows Interac refunds under the Credit Card section, which they should not be under. This only happens when the refund is done Manually on the Clover Flex terminal. We cannot always process a refund through the Transactions section on the terminal, because we have 100+ transactions per day and there is NO easy filter to find old transactions (by $ value, or last 4-digits, for example).
Clover support was unhelpful on 3 separate…
1 vote -
Fix the Fiserv statements
I hate the monthly statements. They are 11 pages and show less info then other companies do in 4 pages. I would like someone from Fiserv to look at my other statements in order to make fiserv a much better product.
1 vote -
Convenience fee
under setup I added 2 different type Taxes. 1) sales tax 8.25% 2) Convenience fee 4%. At the check out it do not show separately. It adds up both Taxes and shows. This was in reports also we do not know how much sales tax and how Convenience we collected.
1 vote -
We really need a report listing the items monthly that is reported as "No tax" for accounting purposes!
This is so that the accountant can label these sales properly in the accounting system. Whether the sale was for fees, wholesales, etc.
1 vote -
I would like to have a Tax line added to Invoices under Virtual Terminal and Transaction type for easier reporting.
I need a separate Tax Line added to Invoices located under Virtual Terminal. I do not want to keep having to just add the sales tax to the totals box and making a note. For easier reporting purposes it would be much easier if a separate Sales Tax line would be added to Transaction type "Invoices"
1 vote
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