79 results found
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. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is ther
. Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is there any other option available?
- The only work around would be adding the Customer name within the note field.9 votes -
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything
In the order screen, there is nothing to tell the server which order is the one they are looking for. There is no table number nor anything about the subject matter of the order. If we could add a column stating this information it would be greatly appreciated. If necessary, you could replace the column labeled ID/Notes as these numbers are simply gibberish (no offence intended) to us at this end of your system.
1 vote -
During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The A
During shift change between my AM Barmaid and my PM Barmaid there is about a 30-45 min overlap in which they are both behind the bar. The AM Barmaid is closing out her customers getting them to pay their bill while the PM Barmaid is taking on all of the new customers who have just walked in. Nobody at this end of your system wants two sets of hands in the till because it opens us up for problems and lots of finger pointing when the numbers don't agree with the end of shift report. If you think about it the numbers cannot work…
1 vote -
Ability to change/merge items to a variant item
At this time, as I grow inventory and get in more variants sizes, I am having to deleted an item and recreate the variant item, creates twice the work. An item should be able to be changed to a variant item at any given time. Additionally, it so far has been difficult to sync with my woocommerce, it has required me to do 2-3x the work as others to sync. Very difficult. partly because of the limited ability to modify items once they are in Clover
1 vote -
TAP TO PAY IPHONE - NEED SPLIT PAYMENTS
The Tap to Pay Iphone need split payments for different cards and tender types. Merchant is unable to run a payment with different credit cards or tender types, or customized payment. Needed feature
1 vote -
i cant do my stock when i need to do in home im my computer what i have to do when i travel
i cant do my stock when i need to do in home im my computer what i have to do
1 vote -
Multiple email address for virtual terminal
In Receipt delivery for New Sale, we require to send emails to multiple recipients. I tried to put ; between emails and it did not work. This was possible in Payeezy. Please add this feature or take care of this bug ASAP, so I can continue using Clover. Thank you
1 vote -
Required fields for hosted checkout page
Add required fields for hosted checkout page. Need invoice number and customer ID. Cardpointe allows up to 10 fields
2 votes -
Black background on register and oreder screen like it is on the dashboard
Would like the option to customize the background to be black like it is on the dashboard screen. Currently the orders and register screens are white and very bright. It is easier on our eyes when viewing the black background dashboard.
1 vote -
Quick key is missing
I just migrated from Payeezy to Clover today, and found that there are missing some important function such as "Quick key" under POS in Payeezy. My company has a lot of automate credit card transactions from the members, and we process twice a month to upload a csv file under "quick key" to Pzyeezy so that Payeezy will generate the transactions for me. Clover doesn't have this option to me and make me may use up the whole day to enter the transactions individually. Can you add the "quick key" to Clover ASAP?
2 votes -
5. There is no way to receive notifications of bounce-backs on bad email addresses. - I have reach out to the Engineering Team in r
- There is no way to receive notifications of bounce-backs on bad email addresses.
- I have reach out to the Engineering Team in regard to email bounce back, At this time Clover does not have that feature but we are able to but in an Enhancement request.
4 votes -
provide an option to disable API transaction email receipt
I want the option to disable the email receipt customers receive when making a purchase via API token.
2 votes -
API Call to retrieve Report Data
Make an API Call with report id, merchant ID, start and end dates, and any other parameters, resulting in the return of a file in JSON format containing the output data for further processing by Power BI, Excel, etc. This would aid in retrieving information from several franchises for combined and summary reports across the States.
1 vote -
3. Reminder messages – have limitations – cannot be copied and sent from original invoice to sender. Only can use the Virtual Terminal to s
- Reminder messages – have limitations – cannot be copied and sent from original invoice to sender. Only can use the Virtual Terminal to send.
- At this time Clover does not have that feature but we are able to submit an enhancement request in regard to creating that feature in a later update
2 votes -
4 votes
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1. More timeout screen options (30 seconds- 2 minutes) 2. order receipt screen to show up right after payment. instead of 3. home address
- More timeout screen options (30 seconds- 2 minutes) 2. order receipt option to show up right after payment. instead of clicking "More Options" 3. home address not on receipt for home based businesses
1 vote -
Increase time allowed for customers to choose receipt option
Merchant is suggesting that the time allowed for customers to choose receipt options is increases. Merchant is facing "Timed Out" error and the payments sit in a pending status and orders are not sent to the kitchen.
2 votes -
Change an info in webhooks when new items added via template and stock tracking is disabled
I am writing to you because one of our mutual merchants Tom Manley (tom@tommanley.ca, Clover ID MX8YWYJT56AT1) reached out to us with the question of why products from their Clover account where the stock tracking is disabled sync to Ecwid as out of stock.
I made some tests in my Clover demo account (THK6Y6J0SY5J1) and noticed the following behavior:
if the stock tracking is disabled, when importing new products to Clover using the spreadsheet (with no values of stock quantity in the spreadsheet), after syncing with Ecwid, these items will be out of stock in Ecwid; an example:…
3 votes -
Bundling Items: Creating Assemblies like Quickbooks.
We are looking for a means in which we can create a singular button on our register (i.e. Named Gift Basket) that pulls inventory from multiple items. Currently we are having to ring each item individually within a built basket. This takes much time, especially during our busy holiday season. Quickbooks offers a function called "Build Assemblies" where this is possible and we would love if Clover could offer this. I see it has been requested many times but other Clover users. If you need an example: We have an Gift Box "Dinner Night" that includes 4 items as well…
1 voteNot at this time as the App Market offers solutions for this use case.
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