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  1. We're an ISO and I just noticed that the DBA character limit has been reduced to 24 characters. Most DBAs now have to be abbreviated. Our merchants have been calling to complain and there's literally nothing we can do. We can't understand why this change was made even though we fully understand that FDPOS has a character limit. Clover dashboards didn't used to have this limitation and there doesn't seem to be any discernable or logical reason to reduce the character limit

    1 vote

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  2. Id age reader

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  3. please add price in bulk edit
    i have created a 50 Flavors item
    example Vape Eliquid
    all same price
    price changed, to do so i have to update 50 items price individually
    i prefer selecting them and use bulk edit

    5 votes

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  4. We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.

    For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…

    1 vote

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  5. Why is there a save button if it is gray scaled and you cannot click. If changes are made in real time there is no need for a save button.

    1 vote

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  6. The Clover does not allow for more advanced searching capabilities such as plu for grocery stores which is crucial for business with large inventory and bulk inventory. When My merchant searches let's say 222 it comes up with all items that have 222 in them and the grocery store assistant has to scroll down forty plus options to get to the item. My merchant told me a 20 year old dos pos can do it so a 20th century pos should be able to do it at bare minimum. This is going to lose you business and needs to be…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  7. add option to hide any single or multiple buttons on the print/email receipt screen after transaction. also the ability to set a limit on how many times the print button will print a receipt. (10 presses results in 10 printed receipts) Currently there is only the option to not display the screen or display the screen.

    1 vote

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  8. manual Refund must link to customer or we have to be able to do refund of any amounts to customer not just by item or total.

    1 vote

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  9. I too just migrated from Payeezy to Clover and lost the ability to provide my customers with a referenced invoice & job number on their receipt. If I cannot reference what job and invoice number a customer is paying for, I cannot use your service. These receipts are also supplied to my accounting department for reconciliation so they too, do not know what invoice or job the transaction is to be applied to without this option.

    15 votes

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  10. the authorization on the mobile ap being the same phone number as the computer/desktop platform is not acceptable because the computer that will be at the store will not be with the phone (with the card reader) that will be at a fair. and the fair will WAY too loud to hear a phone ring to be tending to the needs of the store. not to mention leaving customers to take a phone call is rude. so either the store will not be able to use the computer platform or the fair will not be able to take payments. we…

    1 vote

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    Outreach Request  ·  0 comments  ·  Other  ·  Admin →
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  11. the old app before the upgrade some months ago would show customer name that we typed on the actual receipt that we print. now the new upgraded app does not show the customer name. We use this customer name in all our billing process and bank reconciliation process; why change something that is working good. change it back!

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Hello

    We have 15 locations in multiple states .We want to accessto our clover remotely from our head office.we want to add remotely go to our clover device if we have any problem in clover to expalin our employee.

    1 vote

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  13. I have only one device. For years, I could simply tap on a “description” of the service I was charging for. It automatically generated the category and the price. The feature was free. When I heard that I would no longer be “grandfathered” in at that free level, I was informed that I could still have the feature if I upgraded to “essentials”. Truthfully the increase to $14.95/month or approx $180/year is not worth the feature. Because I can certainly “spell out” the service in text as an option. Although no big deal, it was great to have my menu…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. We just migrated from Payeezy to Clover virtual terminal. We lost the ability of providing customers a description or note for the charge. If the developers do not add this feature fast we are going to have to find another another card processor. Oh and this suggestion page, not so friendly. No idea if the right people are going to get this.

    14 votes

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    1. Cannot search by invoice.
    2. At this time clover does not have the ability to search by invoice number, you can only search by Customer Name, Email or Phone Number.
    10 votes

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  15. 2 votes

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  16. . Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is there any other option available?
    - The only work around would be adding the Customer name within the note field.

    9 votes

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  17. Clover online ordering is so far getting close to perfection. Only a few things need to change or add. The basic function needed asap is a coupon(discount) for online ordering. We do promotions every now and then for new customers. If a coupon/discount code can be added that will be great and we don't need to look for other online order providers.
    I think this is a basic need for online ordering. Now with integration with all platforms, which is great but I still not using it because of this one function on clover online ordering.
    The other not very…

    8 votes

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  18. We need you to create a multi selection system where you could separate orders by guest number.

    5 votes

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  19. i cant do my stock when i need to do in home im my computer what i have to do

    1 vote

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