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  1. I too just migrated from Payeezy to Clover and lost the ability to provide my customers with a referenced invoice & job number on their receipt. If I cannot reference what job and invoice number a customer is paying for, I cannot use your service. These receipts are also supplied to my accounting department for reconciliation so they too, do not know what invoice or job the transaction is to be applied to without this option.

    15 votes

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  2. We just migrated from Payeezy to Clover virtual terminal. We lost the ability of providing customers a description or note for the charge. If the developers do not add this feature fast we are going to have to find another another card processor. Oh and this suggestion page, not so friendly. No idea if the right people are going to get this.

    14 votes

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    1. Cannot search by invoice.
    2. At this time clover does not have the ability to search by invoice number, you can only search by Customer Name, Email or Phone Number.
    10 votes

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  3. . Receipts do not contain customer name – Fiserv has confirmed that this is a security issue, but keeps coming up as a pain point. Is there any other option available?
    - The only work around would be adding the Customer name within the note field.

    8 votes

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  4. Clover online ordering is so far getting close to perfection. Only a few things need to change or add. The basic function needed asap is a coupon(discount) for online ordering. We do promotions every now and then for new customers. If a coupon/discount code can be added that will be great and we don't need to look for other online order providers.
    I think this is a basic need for online ordering. Now with integration with all platforms, which is great but I still not using it because of this one function on clover online ordering.
    The other not very…

    7 votes

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  5. the old app before the upgrade some months ago would show customer name that we typed on the actual receipt that we print. now the new upgraded app does not show the customer name. We use this customer name in all our billing process and bank reconciliation process; why change something that is working good. change it back!

    6 votes

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    0 comments  ·  Other  ·  Admin →
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  6. please add price in bulk edit
    i have created a 50 Flavors item
    example Vape Eliquid
    all same price
    price changed, to do so i have to update 50 items price individually
    i prefer selecting them and use bulk edit

    5 votes

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  7. We need you to create a multi selection system where you could separate orders by guest number.

    5 votes

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    1. There is no way to receive notifications of bounce-backs on bad email addresses.
    2. I have reach out to the Engineering Team in regard to email bounce back, At this time Clover does not have that feature but we are able to but in an Enhancement request.
    4 votes

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  8. 3 votes

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  9. Clover has removed the feature of 86ing an ONLINE item from the POS screen since the last update. Now, the only way to do it is on the dashboard. We loved the feature and one of the reason, we started using online orders via clover. Please bring the option back, so we can control availability of online items on POS

    2 votes

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  10. Id age reader

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. 2 votes

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  12. I just migrated from Payeezy to Clover today, and found that there are missing some important function such as "Quick key" under POS in Payeezy. My company has a lot of automate credit card transactions from the members, and we process twice a month to upload a csv file under "quick key" to Pzyeezy so that Payeezy will generate the transactions for me. Clover doesn't have this option to me and make me may use up the whole day to enter the transactions individually. Can you add the "quick key" to Clover ASAP?

    2 votes

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  13. Add required fields for hosted checkout page. Need invoice number and customer ID. Cardpointe allows up to 10 fields

    2 votes

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    Planned  ·  0 comments  ·  Platform API  ·  Admin →
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  14. Merchant is suggesting that the time allowed for customers to choose receipt options is increases. Merchant is facing "Timed Out" error and the payments sit in a pending status and orders are not sent to the kitchen.

    2 votes

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  15. I want the option to disable the email receipt customers receive when making a purchase via API token.

    2 votes

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    1 comment  ·  Platform API  ·  Admin →
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  16. I am writing to you because one of our mutual merchants Tom Manley (tom@tommanley.ca, Clover ID MX8YWYJT56AT1) reached out to us with the question of why products from their Clover account where the stock tracking is disabled sync to Ecwid as out of stock.

    I made some tests in my Clover demo account (THK6Y6J0SY5J1) and noticed the following behavior:

    if the stock tracking is disabled, when importing new products to Clover using the spreadsheet (with no values of stock quantity in the spreadsheet), after syncing with Ecwid, these items will be out of stock in Ecwid; an example:…

    2 votes

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    0 comments  ·  Webhooks  ·  Admin →
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  17. We are a brewery that sells many merchandise items, clothing, hats, sweatshirts, glassware etc. Of the items we sell: beers, cans of to-go beer, glassware, signs, growlers etc. we can add an inventory number to the item, which subtracts from the inventory when we sell that item. This works perfectly for our inventory tracking, showing the total number of the items still in inventory after each day.

    For clothing items this system is not helpful or useable as it will show the number of total shirts, not what is needed, the inventory number of each different size of the shirts.…

    1 vote

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  18. Why is there a save button if it is gray scaled and you cannot click. If changes are made in real time there is no need for a save button.

    1 vote

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