85 results found
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Invoices on Clover Go look different than on the Dashboard
The invoice on the Clover Go needs to look and function as the invoice on the Dashboard.
1 vote -
allow billing address (PO Box) on receipts and invoices
For those of us using Clover who work out of our homes, why can't we use a PO Box on receipts and invoices? You potentially put single women at risk by showing a home address as opposed to what we want to use for billing. I understanding needing a physical address for internal use, but I don't use it for customer interfacing or billing my clients.
1 vote -
Please upgrade your invoice creating system.It should have tax entering option in %,auto calculation system,discount option.
upgrade your invoice creating system please.It should have tax entering optio in %,discount option in % and then auto calculation and give total amount to be paid.We dont expect Clover to have such a basic invoice system where many other free invoice generator companies have better options.
1 vote -
Being able to refund $0 transactions for inventory reporting
Being able to refund $0 transactions. We give out 1st-8th place medals and we use Clover to track the inventory on the 200,000+ medals we have. We use this data for Grant Reporting as well. Not being able to simply refund the transaction due to an error, greatly creates a manual task as the only option is to add manually add these back to inventory.
1 vote -
Need ability to "Edit Menu Prices" for selected items
Need ability to "Edit Menu Prices" for selected items not just the entire menu. We have a menu that is marked up by 30%. When I add a new menu item, it is not marked up and there is no way to do it, other than duplicating the item. Now you have 2 items to manage for 1 item. Ideally would like the "Edit Menu Prices" feature to be applied to only the selected items.
1 vote -
Customer Phone Database
Hello,
Can we get a Database that links Card numbers to phone numbers automatically like how xxxx does it. I am tired of having to enter the SAME customer's phone number in every time they purchase something. It is embarrassing that this system doesn't have the ability to remember things like this. Also it would be nice if another Clover user just entered the customers phone number and then they come to me, it would already be there to text them their receipt.
Thanks,
1 vote -
Invoice feature-order number visibility in transaction payment details
When using the invoice feature, you can enter the order/invoice number for the payment. However, this information is not available when looking at the transaction in the payment details section like it does when you process the payment yourself in the virtual terminal. Please make the order/invoice number available in the payment details section when the payment is made with the invoice feature.
1 vote -
Note field needed in Payment Link
Please add a note/order/invoice number field to the payment link feature. The information added to the field should also be available when looking at the transaction in the payment details section. How else is the merchant to know what the payment is for?
1 vote -
2 or more online ordering addresses
One for basic menu online ordering and pick up on a day to day basis and one separate and dedicated to ordering online catering orders.
I would like to keep the two separate for my customers.1 vote -
Editing Order and Adding Items to the Bill after the first person leaves the table
I am Hossein, one of the managers of Diyako Cafe. We are using Clover systems, and we have a very important problem with that. In the case that we have more than one person on a table, and we serve some items to them, when the first person wants to pay for its order and leave and the other people remains, we can’t add any other items to the table. In this situation, the invoice is frozen and the only possible action is asking other guests to pay for their current bill, close the bill and open a new bill…
1 vote -
scheduled order has no pickup time field
both "Gets a list of orders" and "Get a single order" not carry pickup time stamp.
not inside orderType either.
please add this field
1 vote -
Extend Void and Refund timeframes for PIN Debit
Extend Void and Refund timeframes for PIN Debit cards. The current timeframe is 25 minutes for refund and 2-3 minutes for void. It is very frustrating when the choice to refund is cash or giftcard. We are a hospital and do not use those methods. It was also very frustrating that this information with the timeframes is not listed in any FAQ on the Clover site. There is no way to adjust this in the system and the answer that was given is that the system is built this way. It was not this way a year ago. This is…
1 vote -
Add an Extra Categories to the main category
Add Extra Categories to the main category Ex:
I have a category called (Coffee Bar) I need to be able to split this category into Cold Coffee and Hot Coffee then inside this categories comes the items and it is important to be this way instead of me have to set the Cold Coffee and the Hot coffee as Items and the coffee flavors as Modifiers because in this way I will loose the capability of adding photos to the coffee flavors on the Kiosk and the capability to specify each coffee flavor with it's own modifiers. or I have…1 vote -
Inconvenient for Franchise business
Hi,
We own a franchise business and have realized that the Clover POS system is not very franchise-friendly. For example, the reporting feature could be improved. It would be great if the POS had a function that automatically calculates cash deposits. I know there is a cash deposit category, but it’s not sufficient for our needs. Additionally, when updating the menu, I have more than 30 accounts under my master account. While we can switch between accounts easily, it would be much more convenient if we could update the menu across all accounts at once, as we manage the franchise…1 vote -
Show the photos for the items on the Due.
Please make the items on the Due shows the photos which makes it much much easier and faster to navigate the menu for the staff
1 vote -
Take the All Item option off on the Kiosk
Please give us the capability to Take the All Items option off especially from the clover Kiosk it is very confusing to the customers and we have being having a difficulty so we have to leave our job of making the food to show the customer that he or she can move to the next category instead of keep scrolling down looking for the item or navigating the menu
1 vote -
Import Customer Account Balances
There should be a way to import customers from a different POS system and be able to include their balance. We have may customers that have items on layaway, or money on their account - and there is no way to get that information into Clover.
1 vote -
add ticket number to online ordering tickets when they print
add ticket number to online ordering tickets when they print
1 vote -
Category Toggle
Looking to be able to hide categories on the register layout. In the categories column it would be nice to have the option to be able to turn on and off categories on the managers back office like you can do with the items. In some instances the way we run our retail shop it would be more efficient for my employees not to have some of the categories appear on the register orders page in certain parts of our year.
1 vote -
Virtual Terminal/New Sale: Select from Items List in Clover Terminal
For telephone purchases/payments, we would like the ability to pull/select from the Items list in the Clover Terminal into the New Sale on the Virtual Terminal. Should be able to show itemized list and total sale in the receipt sent to customer. Currently we can only enter a total sale amount, with a "Note for item or service" in a text box.
1 vote
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