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Restaurant

Welcome to the Clover Restaurant Forum. You're here because you are a Clover Restaurant merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Restaurant space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Restaurant Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Clover Dining: Ideas related to table management and the Clover Dining experience.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Kitchen Management: Ideas related to KDS, Kitchen Printers, etc.

Menu: Share your thoughts on all functions that specifically have to do with Clover’s menu creation feature.

Multi Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Restaurant

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28 results found

  1. End of shift Report
    It would be ideal to have a report where the Servers can print out at the end of their shift, with Credit card total sales, Credit card TIPS total, Cash sales total. And if they owe the house or the house owes them Every other system, but clover has this report. Please do something about ASAP
    Thanks

    5 votes

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  2. Merchant is looking for an Employee Sales Report by employee/category on the Device so that they can tip out properly. It used to be from Shifts App but Employee's need to have access to all of their Sales at the end of their shift so they can calculate shared tips with bartenders and cooks. This needs to be on the device as most employees do not have Dashboard access nor is there a computer handy most of the time.

    4 votes

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  3. Currently when integrated the taxes for the orders get added into the taxes collected even though Clover is not processing these payments. The Restaurant must have a way in reporting of separating these taxes out from the taxes that were on Clover processed payments

    3 votes

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  4. Need the ability to have a Monthly Sales Report that shows the total Daily amount received broken out for Debit/Credit Card Sales; Cash Sales; Checks; and Gift Card Purchases all on one report. Very similar to the current Monthly Sales Report, but instead of all sales totalled together, break the totals out.

    3 votes

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  5. Create a tips report. Thank you. Include a bi-weekly (or custom time frame) for payroll needs.

    3 votes

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  6. Most Restaurants and Bars have multiple Shifts throughout the day. Cashiers and bartenders begin their shift with a starting cash (bank) to provide change to their customers. In established restaurants cashiers/bartenders are responsible for all cash transactions, sometimes with and without manager approval. It is a Requirement for their Shift Reports to include starting bank, cash payments, cash payouts and deduction of credit card tips.

    Currently Clover Shift Reports (Homebase) only tracks cash payments and credit card tips. That is unacceptable for most hospitality organizations.

    3 votes

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  7. Title: Monthly View of Daily Item Sales Performance

    Description:
    The merchant is requesting enhanced reporting capabilities to better analyze item-level performance over time.

    Currently, the system only allows users to view sales data on a day-by-day basis, requiring them to manually navigate through each individual day to review item sales. This process is time-consuming and inefficient, especially when analyzing trends over longer periods.

    Requested Improvement:
    We would like the ability to:
    • View daily sales of a specific item (e.g., popcorn) across an entire month in a single chart or report
    • Display this data in a monthly overview with…

    3 votes

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  8. Clover Dining prompts servers to enter a guest count every time a new table is opened, and this data is confirmed to be collected and stored by Clover. However, this information is completely inaccessible — it does not appear in any dashboard report, CSV export, or REST API response, making it impossible for restaurant operators to track covers served, calculate average check per cover, or use this data in any meaningful way. For a foundational restaurant metric that Clover is actively collecting, the total absence of any way to retrieve it is a significant gap that directly impacts our ability…

    2 votes

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  9. The Item Sales report used to have functionality to print CATEGOERIES or CATEGORIES WITH ITEMS. This functionality was available when the user clicked the PRINT link and presented with a dialog box and several options including the Categories or with or without Items.

    This option was removed this week from the Report and we would like it restored. Our ownership was accustomed to this report and the workarounds are just a lot of extra work. (Manually open/expand each category prior to printing or the export to CSV are the two suggestions we discovered before Clover confirmed that these are the…

    2 votes

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  10. Instead of only having the option to look at reporting as sub categories, we would like to be able to see the Head categories on the reports and have submenus for subcategories. When i called into clover for reporting issues this was not an option for them to assist with.

    2 votes

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  11. MODIFIERS: ADD COSTS SO WE CAN GENERATE ACCURATE PROFIT REPORTS!!!

    As of now, we can only add a cost to an item. If someone wants to change a size, add an ingredient, etc that costs extra, we have no way for that to reflect on the cost of the item which makes the profit reports useless. I was told that the only work-around is to turn every single modifier into an item button, which would be incredibly tedious and will not work for a busy cafe.

    2 votes

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  12. Suggest adding a PDF export feature to the dashboard. This functionality would allow users to easily generate and download PDF documents for:

    Receipts
    Transaction history
    Activity reports
    Other relevant records

    1 vote

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  13. We need to be able to see a breakdown of sales based on each label on the devices. We can see this in the dashboard but no on the actual devices. Other POS systems have this option on a server report. In order for the server to tip the bartenders out correctly, we need to be able to see how much liquor was sold by each server during each shift ON THE DEVICES. If there is a way to do this, customer service has not been able to help me at all with this issue.

    1 vote

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  14. We need the ability to run a MODIFIERS REPORT

    Example

    Item: 2 Meat Combo with 2 Sides

    Price:15.00
    Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
    Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato Salad

    If we have another
    Item: 3 Meat Combo with 3 Sides

    Price:25.00
    Modifier: Meats-Pull Pork, Ham, Brisket, Chicken Tenders
    Modifier:Sides-Green Beans, Mashed Potato, Corn, Fries, Potato Salad

    If we run an Items Report it will give me the amount of Sides I sold PER ITEM, so if I want to know the total Mashed Potato Sides sold in total within all the Items that have that Modifier…

    1 vote

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  15. Merchants would like to have the report of "items sales" by location, please. same way as "sales by employee"

    0 votes

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  16. Add options to print reports based on different variables
    - Start and end time (multiple reports per day, option to reopen drawer)
    - Order types
    - Employees

    Add options to tip pool based on percentage of overall sales or selected revenue classes. Add option to enter specified percentage and log the data to be sent to payroll with timeclock hours.

    1 vote

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  17. Please add back sales broken down by Card Type on the condensed report. It used to be there about a year ago. Our managers could quickly and efficiently consolidate all card types with our POS. Now it's extremely difficult to do so. I'm not sure why you would change that. Please bring it back asap.

    1 vote

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  18. Kiosk should have the option to print out reports.
    Merchants that only use a Kiosk to process need to print out reports and it makes easier if they can get it from the device.
    Some merchants don't know how login to the dashboard and navigate to export/print reports of the dashboard.

    1 vote

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  19. Currently, when digital staff/merchant tips are sent over from third-party online ordering integrations (such as DoorDash via the CREATEPAYMENTRECORD API), Clover’s reporting system does not have a dedicated category to map them to. Because there is no native breakout for online staff tips, the system temporarily places them under the "Cash Deposits" section as a negative/deduction value and attributes them to "No Device".

    This behavior is causing massive confusion for merchants during financial reconciliation, as online digital tips appear to be incorrectly impacting and deducting from their physical net cash balances.

    Requested Enhancement:
    We need a dedicated, separate…

    1 vote

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  20. Provide ability to generate monthly & yearly sales report broken down by DAY, with days listed in rows (NOT COLUMNS)

    1 vote

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