Clover dining call out from multiple customers
I was at the clover summit last week and expressed this idea to xxxxx. He said this was the best forum to get it looked at.
1. Auto gratuity currently doesn't show up on the end of day shifts report as part of the Cash sales - CC tips = owes house equation. This causes 2 of my merchants to do it manually, is there a way we can enter into the end of shift equation?
2. About 10 of my full service merchants have servers that will take the order and therefore put their pin number in, (no matter how many times I remind them that the server that takes the order needs to also take the payment, they forget) Henceforth, there are many nights where they are very busy and have a separate employee take the payment for an order that was input by a different pin/employee. Therefore, tips intended for the initial servers don't show up on their reports, it shows on the employee that took the payments' report. Is there a way to just have the tips linked back to the initial server that took the order and served the table?? This would save a lot of confusion, at least with a number of my FSR clients..
Doug
shared this idea
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ADA ROMEO
commented
End of shift Report
It would be ideal to have a report where the Servers can print out at the end of their shift, with Credit card total sales, Credit card TIPS total, Cash sales total. And if they owe the house or the house owes them Every other system, but clover has this report. Please do something about ASAP
Thanks -
Jack Auten commented
I have had multiple table restaurants reject Clover because when they do an end of shift report, it’s not printing off each of the server sales and the adjusted tip amount so they cannot track it to make sure that servers aren’t changing the tip amounts