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Retail

Welcome to the Clover Retail Forum.  You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space. 

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea.  Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.
Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.

Multi-LocationIdeas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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101 results found

  1. Modifiers pricing should have the options to be fixed or variable by percentage. All our catalog is customizable and the prices must vary depending on the quantity and the price of each variable. If a customer orders more (eg. business cards) the modifiers should increase the value by a percentage. Modifiers been fixed, at certain quantity break, make the cost of the items very low or very high. Creating a the same fixed modifier for every quantity would be a gigantic task.

    1 vote

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  2. Allow the customization of setting the screen timeout

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    Thank you for your suggestion. At this time we are not planning to offer customization of the screen timeout.


    When signing into the device we allow the system to idle for ~1:05 until requiring the user to again sign-in. Entering the passcode again doesn't seem to be particularly burdensome and does provide a level of security to the system.

  3. Offer a retail inventory build service for a fee, or develop an AI inventory builder than can be utilized for existing retail merchants that have inventory built in other POS systems (export) or excel/CSV/intuit

    1 vote

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  4. Customer needs to reset inventory to zero due to duplicates and triples of items and start with a clean blank inventory/ items. No items in the Clover whatsoever. Currently, Clover makes you bulk edit at 200 items at a time. With over 18000 items this takes over an hour to click and click and click to erase back to zero.

    For example, the 3 lines where its export/ import/ print/ item settings to have a reset inventory items to zero. Make the merchant require a 2 factor authentication to actually reset the inventory to zero items to eliminate a chance…

    1 vote

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  5. Please allow the desktop users to adjust logout timer. Every 15 minutes is infurating

    2 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  6. Provide new retail merchants the option of an inventory build peripheral, similar to what is offered to restaurants.

    1 vote

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  7. Provide retail merchants a peripheral product of an inventory build, similar to what is offered to new restaurant merchants.

    1 vote

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  8. Why does clover insist on making changes no one wants or asked for. Now if one is clover dashboard it will log you out every 15 minutes. That's just ridiculous! Last week it was logging me out ever other MINUTE! I had to recheck two entire orders I had keyed in because it logged me out as I was entering product in. It didn't take the additional inventory numbers or a price change I hade keyed in before it logged me out when I hit enter. Just another waste of my time Clover has thrown in my way, adding to…

    2 votes

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    Not at this time  ·  0 comments  ·  Other  ·  Admin →
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  9. It would be helpful to have the option to move entries between the Item and Category sections. For example, if you accidentally create a large number of categories under the Item section, you currently have to delete them and start over. Instead, there should be a way to transfer them directly into the Category section. Likewise, if you mistakenly add an item into the Category section, you should be able to move it back into the Item section without having to redo everything.

    1 vote

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  10. When selecting a Revenue Class while creating or editing an item in Inventory, the dropdown list displays Revenue Classes in the order they were created, rather than alphabetically. This becomes cumbersome for merchants with a large number of Revenue Classes, requiring excessive scrolling to locate the correct one.

    Please consider adding:

    • The ability to sort Revenue Classes alphabetically in the dropdown or
    • A search bar within the dropdown to quickly locate the desired Revenue Class

    This small change would significantly improve efficiency when managing inventory.

    2 votes

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  11. Prevent Duplicate Barcode Items from been imported via Spread Sheet

    1 vote

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  12. Be able to Price match items and make changes on the Fly

    1 vote

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  13. PLEASE ENABLE BULK EDITING FOR COST!!!
    DOING THIS ONE ITEM AT A TIME IS RIDICULOUSLY TIME CONSUMING!

    2 votes

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  14. The User Interface for the inventory app keeps getting worse and worse. New features are fine, in theory, but when they take preeminence over more useful data fields the process to add items becomes more and more difficult.
    Specifically, the newer data fields "Online Name" "Online Description" and "This is an age restricted item" have been place above the essential fields like stock, price, and cost. If they insist on adding more useless data fields to every item, at least they could add them at the bottom of the screen. Or, better yet, make those fields toggleable from the settings.…

    2 votes

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  15. For now, when you put something on orders and do not add a payment method, you can only go back one month in order to add payment via the orders app on the duo station. That messes up my system when I get a check futher out than one month of the original date of transaction. I need to be able to see all orders I have ever made and saved via Orders app.

    1 vote

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    0 comments  ·  Orders  ·  Admin →
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  16. please include the ability to track your POS machine should it get lost or stolen.

    1 vote

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    0 comments  ·  Hardware  ·  Admin →
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  17. We would like to enter 3 decimal places for the price. For a bottle a water we like to charge $1.896, this way when tax is added the price will be $2.00. We have other items we would like to price this way.

    1 vote

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  18. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you. Merchants do not want to pay 89.95 a month just to sell per unit

    2 votes

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  19. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you,

    2 votes

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  20. The bulk edit cost used to exist, and this new version of Clover has removed it. It adds HOURS to our inventory. We are able to edit everything else we need in bulk - price, SKU, product, and more, but we have to click in to each individual item to edit the cost, and it is incredibly time consuming and frustrating.

    1 vote

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