Remove "ASAP (in 20 mins)" order option from Online Order
From the Clover online order platform, when items added to cart and check out them, there are picking up time option which says 'For When?' and 2 scroll down options which are 'ASAP (in 20 mins)' and 'Schedule an order'.
I want to keep only 'Schedule and order' one. My business don't take same day order so I don't want customer select 'ASAP (in 20 mins)' option so I want to remove this option so people don't select it.
But when I talk a customer service staff, he said removing the 'ASAP' options is not possible and I just don't understand why you can't just remove it and keep 'Schedule order'. Can you make this work?
Bada Choi
shared this idea
Thank you for reaching out and sharing your feedback. We completely understand why you’d prefer to allow only scheduled orders for your business.
Currently, Clover Online Ordering does not offer a “schedule-only” experience as a built-in feature. The ‘ASAP’ option cannot be removed because it is part of the core checkout flow and is tied to how our platform and integrated partners (like DoorDash, Grubhub, Uber Eats, BentoBox, and other third-party services) handle real-time order availability.
However, there is a workaround:
You can adjust your business hours so that same-day ordering(ASAP) is not possible. For example, if you set your hours to start the next day, customers will only see scheduling options.
Please note that changing business hours will affect all online integrations, so it’s important to review how this impacts your connected platforms.
We appreciate your feedback, as we continue improving the experience for businesses like yours.
Thank you for being valuable merchant!
