46 results found
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MULTI CUSTOMER DATABASE
WHEN SETTING UP APPOINTMENTS, IT SHOULD ALLOW YOU TO SELECT MULTIPLE CUSTOMERS WITHIN ONE TICKET, AND CREATE A DATABASE OF EACH CUSTOMER.
1 vote -
Update 2 Step Authentication
2-Factor Authentication
Businesses need the option to bypass 2-factor authentication. We do NOT want our Clover accounts tied to any one individual at the business, as employment is bound to change somewhat over the years. We are already using shared, business email account for this service. But having one individual's cell phone number hold the keys to authentication is ineffective at best, and opens the door for financial issues in the worst-case scenario. Clover should create an option for 2-factor authentication through email, or business phone call.
1 vote -
Barcode Printing
It would be awesome if Clover could create barcodes natively for inventory items— no third-party apps needed, select the inventory item and print the barcode on the label printer, so they can later scan it. Merchants could instantly print labels from Clover, saving time and simplifying inventory management. Seamless, fast, and fully integrated
1 vote -
dashboard timeout is too short
Clover is logging me out after 15 minutes on the desktop. I am repeatedly logging back in throughout the day. Can you please give us a setting that allows us to stay logged in for an hour like it was previously? I'm in the back office trying to work. I don't have a security issue with being logged in.
3 votes -
Check-In Option
There should be an option to check-in your clients so you know who is here and who isn't here. It makes it much harder to not see who is here and you just have to assume that your client got here on time when that might not be the case. Also it would be nice if the clients can check in on the client device but either way would be helpful.
3 votes -
Middle of the Road Service Plan.
Can you bring back the old service plan that cost $50 and give back some features that are important for most businesses? This $30 plan is junk. But I also do not need the $85 plan as I don't sell online. I just want back seeing my costs so I can know my profits and cost for inventory at the end of the year, being able to combine Open orders, being able to Exchange items on a Paid order and being able to sell something by the pound. I can't be the only one who would happily pay what I…
3 votes -
Bulk or Mass Inventory Deletion
I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore
1 vote -
"We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was proces
"We would like to have an option that allows access to reports and transactions only on the specific device where the transaction was processed."
1 vote -
transaction notification
i would like to be able to receive a notification--via phone app or email--for each transaction. i would need to be able to easily toggle the notifications on and off. i currently have to sign in periodically to view all the day's transactions, which is far less helpful
if this is something you can, or are willing to, do, i suggest also adding a couple of interim daily stats while you're at it. thanks
1 vote -
Reverse the latest update to the items list
Our entire staff hates the new update to the menu items section. It is less efficient to add/update menu items. Before, all sections were on the same screen and easy to navigate when updating menu item description, photo, modifiers. Now there is a lot of scrolling and the text is so much larger. It is simply inefficient. We are so ready to switch from clover to ANY OTHER POS system there is, this is another con on the scale.
1 vote -
Compact tethering cable is too short
The 3ft tethering cable is too short and needs to be longer
1 votecurrent cable is 1.4m long (4' 7")
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Inventory monitoring and tracking
Clover needs to offer the option to track the date merchandise is entered, COG, and vendor for reorder and reporting purposes
8 votes -
More Detailed Reports (Customer. Item Name, Card Info)
Client inquired about more detailed reports. in terms of reports including customer's name, last 4 digits of card used for purchase, and items purchased for tracking purposes
1 voteWill be implemented but currently not on roadmap.
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Reorganize reports based on updated categories
Trying to update my reporting based on a reorganization of my categories. Please make the change that past reports can be updated on new categories
2 votes -
Collapsible Modifer Groups
Collapsible menus are useful because they help organize content in a compact, accessible way, making navigation more efficient. Without collapsible menus, users need to scroll through long lists or sections to find what they're looking for, leading to a cluttered interface and a less smooth experience.
3 votes -
Bring Back Register SaaS Plan Option
I've discussed the new Retail Growth plan with some merchants on the Payments plan today. Feedback suggests some merchants do NOT want a web site or to sell via e-commerce. Specifically, some retailers are contractually forbidden from selling certain products/lines online so there is no value in them having a website. Therefore, the Growth plan would result in their paying for something they can't use.
3 votes -
Inventory Transfer
We would like to have the option of creating a Transfer option for the Merchants from the current active account to the new active account when the business is in the same location. For example - On the dashboard on the inventory app - there can be an option that says "Transfer" - then next a filter option to filter "items, modifiers categories.." or "Select all" - Once the option is selected on what they would like to transfer - then they should see the option that shows them a field that says "Enter Merchant ID", they should be able…
1 vote -
Broaden Inventory Functionality
Allow for input of vendor information through inventory for better ability to purchase stock from vendors
5 votes -
inventory
there should be an option to keep inventory on modifiers. modifiers should have stock count like items do.
3 votes -
Flagging of high-dollar voids or excessive item deletions
We are experiencing a suspicious volume of excessive item deletions as well as high-dollar voids. Is there a way the system can flag this to prevent abuse and theft? Whether this sends a notification to the virtual dashboard alerting admin and/or requiring Managerial Approval before processing.
1 vote
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