business hours & online ordering hours
Feature Request: Independent Scheduling for Online Ordering
The Problem
Currently, Online Ordering hours are hard-linked to Business Hours. When a merchant adjusts their online availability, the system automatically syncs and changes their public-facing Business Hours.
This creates a significant operational hurdle: merchants cannot "pause" or restrict online orders during peak in-person traffic without incorrectly showing the entire physical location as "Closed" on maps and discovery platforms.
The Solution
Decouple Online Ordering hours from General Business hours.
Independent Controls:
Allow merchants to set a specific schedule for digital orders that exists within (or differs from) the standard store hours.
Operational Flexibility:
Enable merchants to automatically disable online ordering during known "rush" periods (e.g., Friday night dinner rush) while remaining open for walk-in customers.
Why this matters
Linking these two settings forces merchants to choose between overwhelming their staff or providing inaccurate information to the public. Independence between these schedules allows for better throttle control and a better in-store customer experience.
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