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Services

Welcome to the Clover Services Forum. You're here because you are a Clover Services merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Services space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Appointments: Ideas related to Clover’s Appointment software.

Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.

Services

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30 results found

  1. The item settings should be allowed by item entered and not just for the company overall. We add items on clover for products which we want to track stock count but we also have many services that are required for our POS but we do not track stock count. We would like to turn off the 'In stock" and still be able to see it on POS and Online. I was on your Chat and was told that this could not be done.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  2. It would be awesome if Clover could create barcodes natively for inventory items— no third-party apps needed, select the inventory item and print the barcode on the label printer, so they can later scan it. Merchants could instantly print labels from Clover, saving time and simplifying inventory management. Seamless, fast, and fully integrated

    1 vote

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  3. The new layout is creating major problems:

    Inventory Columns Not Saving
    Every time we log in or out, all the selected inventory table columns reset. There is no way to save the selection, which wastes time and is extremely frustrating. This should be a simple and essential fix that must be addressed ASAP.

    Search Function Not Reliable
    The new search function often produces false or inconsistent results, even with a UPC code. Scanning the same UPC can bring up 10 results the first time, then 6 the next, and it can take 3–4 attempts just to get the correct one.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  4. I've noticed at times clover now it doesn't detect duplicate product uploads and we have duplicate and sometime triplicates. We wanted to MASS or Delete out whole inventory at once and upload it fresh, unfortunately we are only allowed 200 items at a time instead of selecting all and erasing the whole inventory and re upload. There should be a way to allow larger items per page like 500 , 1000, 1500, 2000 or full inventory. this is not convenient anymore

    1 vote

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  5. We would like to have the option of creating a Transfer option for the Merchants from the current active account to the new active account when the business is in the same location. For example - On the dashboard on the inventory app - there can be an option that says "Transfer" - then next a filter option to filter "items, modifiers categories.." or "Select all" - Once the option is selected on what they would like to transfer - then they should see the option that shows them a field that says "Enter Merchant ID", they should be able…

    1 vote

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  6. We are experiencing a suspicious volume of excessive item deletions as well as high-dollar voids. Is there a way the system can flag this to prevent abuse and theft? Whether this sends a notification to the virtual dashboard alerting admin and/or requiring Managerial Approval before processing.

    1 vote

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  7. Merchant would like to be able to open an item category and update the items via the "In Stock" toggle within the category rather than having to use the item list to toggle the item in stock.

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  8. Since the update, whenever we scan a single item on our dashboard, it jumps around to a bunch of different items in inventory and brings up a random list of them, and we have to look through to find the one that we scanned. We've spent hours on the phone, updated everything we can hardware and software wise, and even bought a new scanner. This only started after the update, it is definitely a Clover malfunction.

    1 vote

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    0 comments  ·  Inventory  ·  Admin →
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  9. Merchant would like to load the entire inventory items page on the Web Dashboard instead of having to click the "load more" link at the bottom of the page to show more items.

    1 vote

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  10. We recently purchased the Duo station with the handsfree wired scanner and had hoped we could use our hands free Munbyn scanners to work in the warehouse to scan items in/out or even use our phones to do so. However, there's currently no app available from Clover that allows for it nor do they have a hands free scanner that would allow for automatically updating our inventory in the Clover system. So our "check in, check out" system we had planned to use for our inventory is dead in the water - we need the ability to scan wirelessly. Very…

    1 vote

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