Display Decline Reason Codes in Transaction Details and Receipts
Currently, Clover displays a "Failed" status for declined transactions without providing the reason for the decline.
Merchants should be able to view the processor response code and decline reason within the transaction details in the Clover Dashboard, transaction log, or merchant receipt.
This is especially important for offline payments that are declined when subsequently submitted for processing.
Without this information, merchants cannot determine whether a transaction failed due to insufficient funds, an issuer decline, an expired card, a communication error, or another issue.
Providing this information would significantly improve transaction troubleshooting, reconciliation, and merchant support.
Brady Waite
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