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← Clover UserVoice

Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refund/Exchange: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

Categories

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How can we improve Payments?

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27 results found

  1. Use of TA Tokens in the VT

    merchant would like the VT to use and store TA tokens because they export the authorizations and run them through an API.

    1 vote
    Planned  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  2. Please allow keyed refunds in the clover dashboard virtual terminal.

    Please allow keyed refunds in the clover dashboard virtual terminal. If the original sale is not allowing a refund, then I have to get the whole card number and key in the refund, however, I can't do that in the Clover virtual terminal. In the Vterm, the options are "Take payment" "Pre-authorization" "Invoice" "Card verification" "Recurring payment." Please add "issue refund" to these options.

    1 vote
    Deferred  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  3. Online enrollment for Telecheck

    Online enrollment for Telecheck, so Clover VT only merchants can take ACH payments, without the need for Telecheck paperwork to be physically signed and executed.

    1 vote
    Under Review  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  4. ACH on Clover Payment Links - Option to Remove "DUAL ID" (Driver License) if Approved by Risk

    This is possible now to remove the ID portion of a ACH via a Clover Payment Link Hosted Check Out page, if Risk Approves. (Interested? Check with Channel Support for proper form, etc.). However, currently Clover does not provide the option to remove the ID REQUIRED section when the RIsk approval is granted. It sounds like we would need Clover to write code to enable that ID REQUIREMENT section to be optional (for those that KNOW their clients, etc.). Thank you for 'listening'!

    1 vote
    Under Review  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  5. Add TeleCheck Decline Reason Code

    For clients using TeleCheck ICA on Clover, we need to provide a decline code for failed transactions. My client McCoy's used Payeezy for TeleCheck, and they were able to see the decline codes in Payeezy. Since they converted to Clover Gateway, they can no longer view these decline codes in the Dashboard. This is a critical loss of function they really need to manage their customer service experience.

    1 vote
    Under Review  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  6. virtual terminal

    Client asked that the the cursor move to the end of the 0.00 in the amount fields when the tab button is used. currently the 0.00 is totally highlighted and it does not allow an amount entry. until the mouse is used to click to put the cursor at the end.

    1 vote
    Under Review  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?

  7. virtual terminal

    Client ask that the virtual terminal screen be condensed so that they do not have to scroll down to complete entering the transaction information.

    1 vote
    Under Review  ·  0 comments  ·  Virtual Terminal  ·  Admin →
    How important is this to you?
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