45 results found
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Easier Access to Creating Payment Links
Move the option to create payment links to the virtual terminal screen. It doesn't make sense to have to go through a settings menu to create a URL or QR code payment link.
2 votes -
Adding files to payment receipts
I need to be able to add files/images to payment receipts. I want to be able to add a qr code to the bottom part of all my receipts, so it can prompt my customers to go to a link. The only way I can somewhat do that now is if I put a link in the notes and my customers type it out on their devices letter by letter. I need to have them be able to scan it from their mobile devices (cameras) so it can take them to a link.
2 votes -
Account number
For a client to pay using the QR code for the hosted check out, please add a account/invoice number field to the payment link feature. The information added to the field should also be available when looking at the transaction in the payment details section. How else is the merchant to know what the payment is for?
2 votes -
Ability to categorize payment links
I think the ability to assign a category to a payment link is crucial. Our high school wants the ability to use payment links for fundraising but currently payment links all show up as "uncategorized". This would prevent us from holding concurrent fundraisers because we would not be able to easily determine who the funds belong to as they would all show as 'uncategorized'.
2 votes -
payment link notification
I need the business name and any notes/comments from the client added to the notification
2 votes -
payment links
I am looking for the option to allow customer to pay with checking/savings account in addition to credit/debit card via a payment link.
2 votes -
Allow Cash as a tender type on Virtual Terminal
Merchant wants to be able to select cash as a tender type on Virtual Terminal. Currently VT only allows card or check which makes sending receipts to customers impossible when they pay cash.
2 votes -
QR Codes with specified numbers
It would be helpful when creating a QR code or Payment link if the customer can choose the number of items they are purchasing. For example, a non profit is selling tickets for thier Gala. The customer can purchase more than one ticket however there is no way today that they can select the number of tickets being purchased. Is that something that we can add?
2 votes -
Add TeleCheck Decline Reason Code
For clients using TeleCheck ICA on Clover, we need to provide a decline code for failed transactions. My client McCoy's used Payeezy for TeleCheck, and they were able to see the decline codes in Payeezy. Since they converted to Clover Gateway, they can no longer view these decline codes in the Dashboard. This is a critical loss of function they really need to manage their customer service experience.
2 votes -
virtual terminal
Client asked that the the cursor move to the end of the 0.00 in the amount fields when the tab button is used. currently the 0.00 is totally highlighted and it does not allow an amount entry. until the mouse is used to click to put the cursor at the end.
2 votes -
virtual terminal
Client ask that the virtual terminal screen be condensed so that they do not have to scroll down to complete entering the transaction information.
2 votes -
Notes on payment receipt that is sent to customer after a successful Invoice payment .
Please place invoice notes on the payment receipt that is sent to customer after a successful Invoice payment .
1 voteThank you for submitting your Idea to UserVoice.
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Visibility into Invoice Issuance
One of my company's merchant IDs has more than 50 employees attached to it where they can issue invoices to customers for payment. However, as an Admin, I cannot tell which employee issued the invoice to the customer. Would be nice to see on the invoice screen which employees are issuing invoices to customers. It is rather time consuming trying to figure out which employee issued which invoice.
1 voteThank you for submitting your Idea to UserVoice.
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Virtual terminal, hosted checkouts, must be dedicated for credit-debit, not combine with Apple Pay, Samsung Pay or google pay
As soon as you enter the payment amount, these options for Google pay, Apple Pay, Samsung Pay, pop up, giving the customer the impression that this link is for these payment options. They do not go further, click on one of them and because most of the customers never set up theri Google Pay, Apple Pay or Samsung Pay account, payment gets rejected and we do not get payment, you do not get your fees.
We did not ask for these enhancements, which are affecting our business revenue, and if you want to provide these options, do not mix with…
1 voteThank you for submitting your Idea to UserVoice.
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Invoice Preview
Requested a preview of the customer facing invoice that is send via email before sending to the customer.
1 voteThank you for submitting your Idea to UserVoice.
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invoice
The issue I’m running into is that I’d like to send invoices to customers that clearly list the actual items purchased, rather than only showing a subtotal and tax amount.
It's critical to improve our customer communication and record-keeping.
Thanks again for your time and support.
1 vote -
Customer CC Info
When we are creating payment plans or recurring payments in the virtual terminal, it forces us to add the customer credit card information by phone with the customer… We should have the ability to create the payment plan, Send them the recurring invoice, and they input the card information themselves when they receive the link. And that should activate the plan once they submit that info we shouldn’t have to manually input credit card information over the phone and then send them the link. Can this be changed?
1 vote -
Add Fee as well as Sales tax via invoicing
this is not an option in the Virtual Terminal--only on Clover Go app
1 vote -
Change the default receipt salutation
Change the default receipt message. Currently it says 'Hey, Your payment has been received.' I don't like the salutation 'Hey' can you change it to 'Hello' or leave it off?
1 voteThank you for submitting your Idea to UserVoice.
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Payment due by 21 & 45 days
Invoice sent to
— —
Scheduled for
Wednesday, May 14, 2025
Payment due by
Our Merchant would like the 21 & 45 due by added
1 voteThank you for submitting your Idea to UserVoice.
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