39 results found
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Allow tips on non cash and non credit card sales
We have a few "in house" accounts with a custom tender that are used for the accountant to send monthly bills out. but the people like to tip and they like to put the tip on their accounts. we would really like to give them this ability and put up a tip screen that would let them tip the server and then those tips be posted in the server's tips for the end of the night.
2 votesThank you for submitting your Idea to UserVoice.
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Option for suggested tips pre- and post-discounted amount
Many restaurants take deposits. Now the server is not getting tipped on the deposit amount
2 votes -
tips on certain items
specify that certain items be excluded from the automatic tip calculation
2 votesThank you for submitting your Idea to UserVoice.
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Dual Tips Options
Hello Team,
Please add a feature where the receipts can have tips and devices can have tips at the same time.
2 votesThank you for your feedback on this issue. We do plan to deliver such capabilities in q1'26.
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Add Tip Option on Online/Emailed Invoices
Please add the option for a tip in online/emailed invoices. Currently, a tip can only be added before an invoice is sent. The only way I would know that a catering client would like to add a tip is to ask them before I send an invoice. This feels awkward and unprofessional. Thank you for adding a tip option for customers to select/add their own tip amount online.
2 votes -
Tipping on delivery phone orders
When taking orders on a Duo that is setup for tipping on the customer facing display for counter service is wonderful. The issue is that there is no ability to allow tipping on paper receipt for phone orders on deliveries when customer isn't present. Currently it's either or. Delivery orders need to have that ability. Other POS systems offer that, why can't Clover?
2 votes -
tips issue
Hello we have problem the waiter is only allowed to order and print reciept ! so when customer goes to pay at the cashier the tip goes to cashier.
we also have another problem we can only scan with the order section .
the scanner is not compatible with dining in app
2 votes -
Tipping based per transaction vs. on total ticket amount
Hello,
It has become aware that when splitting a ticket for a group who would like to pay separately, it calculated the suggested tip amount based on the total ticket and not their individual portion. This has created awkward situations at the end of our guest experience, in which they assume we are asking for a much larger tip than appropriate, Especially if it is a large group over 4 people. This only seems to happen on the large Station model and not the handhelds. I will be shopping for other POS systems.2 votes -
URGENT! Add the ability to "adjust" tips after cash transactions!
It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.
I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…
2 votes -
Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity/
Preselect items to have Auto Gratuity, personalize each item, whether it would auto-gratuity, just like tax exemptions, other competitors POS are able to personalize the item by kitchen labels, revenue classes, tax exemptions and also auto gratuity.
1 voteThank you for submitting your Idea to UserVoice.
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Enable suggested tip on bill for non-credit card transactions
Currently, the suggested tip only comes up for Credit Card transactions, is it possible to enable that on all bills so that the guests who pay in cash or gift card see that option prior to paying the bill?
1 voteThank you for submitting your Idea to UserVoice.
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Tipping by Category
As a small business, we have services that are tipped (Dog Grooming) and services that are not tipped (Dog Daycare / Dog Boarding) as well as taxable sales (Merchandise) that should not be tipped. The Clover system allows us to turn on / off globally. But that's not a good fit for our business. The dog groomer gets shorted on her work. But we don't want to turn tipping on when 90% of our business is not tipped.
1 voteThank you for submitting your Idea to UserVoice.
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Tip Splitting and Commission
In Salons each employee performs a different service, so tip splitting and Commission pay per service is very important to have.
This will help finalizing the transaction in one payment instead of separate transaction just to payout the tip to the correct employee whom performed the service.1 voteThank you for submitting your Idea to UserVoice.
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Need Tipping Option for Phone Orders
Why is there no tip option for a Call in payment over the phone when using debit, or credit card. This is so frustrating. I have customers that call in for orders and pay over phone and it wont let me add a tip amount when customers want to add one. Need help
1 voteThank you for submitting your Idea to UserVoice.
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Tips missing from POS during cash payment
The POS system currently has no method of tracking, entering or otherwise accepting cash tips. We are forced to rely on an honor system of the current barista that they will not steal or keep cash tips from the tip pool. Not to even begin mention basic reporting statistics.
I've spoken at length with technical support and there is no option of determining overage or shortage during cash close out to have that amount (tips) show up in our sales report anywhere. This is a major fail for a cash business and an extremely critical component of performing business.
When…
1 voteThank you for submitting your Idea to UserVoice.
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Remove "None" Option for Tips
Ability to remove the "None" option for tips. Customer can select "custom" and type in $0.00. ****** POS doesn't even have "none" They make you type in $0 in custom. When customers see that as the first option, they automatically think it is okay to not tip.
1 voteThank you for submitting your Idea to UserVoice.
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Accepting tips on Virtual terminal
There is no way to recieve tips on a virtual terminal. I would like this to be made available. I do not want it to be a percentage of a sale but rather at the customers discretion
1 voteThank you for submitting your Idea to UserVoice.
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Bar tip out
Need the ability to allocate a percentage of individual net sales from one employee to another. (ie: allocating 2% of each individual server's net sales to the bartender at the end of each server shift).
1 voteThank you for submitting your Idea to UserVoice.
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Flat tipping "above" a specific threshold
For the Smart Tipping feature, flat tipping "below" a specific threshold is available in "Tip Suggestions". It would be nice to add flat tipping "above" a specific threshold as well. Some customers spend $200 to $300 and leave a $5 tip. The merchant can post a minimum tip amount on transactions over a specific dollar amount on the menu so the customer is aware. This would be a great feature to protect the waiters and waitresses.
1 vote
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