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Payments

There are a lot of ways to take a payment. Let us know your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Discounts: Ideas related to Clover’s Discount feature.

Recurring Payments: Ideas relating to Clover’s Recurring Payments feature.

Refunds/Exchanges: Ideas relating to Clover's Refund & Exchange functionality.

Taxes: Ideas related to configuring, charging and managing taxes.

Tipping: Ideas relating to tipping.

Virtual Terminal: Ideas related to Clover’s Virtual Terminal

Voids: Ideas related to Clover’s voiding functionality.


Payments

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27 results found

  1. Please add the option for a tip in online/emailed invoices. Currently, a tip can only be added before an invoice is sent. The only way I would know that a catering client would like to add a tip is to ask them before I send an invoice. This feels awkward and unprofessional. Thank you for adding a tip option for customers to select/add their own tip amount online.

    1 vote

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    Started  ·  0 comments  ·  Tipping  ·  Admin →
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  2. There is no way to recieve tips on a virtual terminal. I would like this to be made available. I do not want it to be a percentage of a sale but rather at the customers discretion

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    0 comments  ·  Tipping  ·  Admin →
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  3. When taking orders on a Duo that is setup for tipping on the customer facing display for counter service is wonderful. The issue is that there is no ability to allow tipping on paper receipt for phone orders on deliveries when customer isn't present. Currently it's either or. Delivery orders need to have that ability. Other POS systems offer that, why can't Clover?

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  4. Need the ability to allocate a percentage of individual net sales from one employee to another. (ie: allocating 2% of each individual server's net sales to the bartender at the end of each server shift).

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    0 comments  ·  Tipping  ·  Admin →
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     ·  System responded

    Thank you for submitting your Idea to UserVoice.

  5. Hello,
    It has become aware that when splitting a ticket for a group who would like to pay separately, it calculated the suggested tip amount based on the total ticket and not their individual portion. This has created awkward situations at the end of our guest experience, in which they assume we are asking for a much larger tip than appropriate, Especially if it is a large group over 4 people. This only seems to happen on the large Station model and not the handhelds. I will be shopping for other POS systems.

    1 vote

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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  6. For the Smart Tipping feature, flat tipping "below" a specific threshold is available in "Tip Suggestions". It would be nice to add flat tipping "above" a specific threshold as well. Some customers spend $200 to $300 and leave a $5 tip. The merchant can post a minimum tip amount on transactions over a specific dollar amount on the menu so the customer is aware. This would be a great feature to protect the waiters and waitresses.

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    Deferred  ·  0 comments  ·  Tipping  ·  Admin →
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  7. It is extremely urgent that when we have a cash sale there is the ability to add tips. System is set to have CC users tip on the screen, but when customers pay with cash there is no way to go back and add the tips so the accounting is correct.

    I run a high end salon which sells human hair toppers. Our average ticket is $1,000 and people tip on this! Our stylist cuts and styles the topper before the client walks out the door. When a client pays with a credit card, they have the option to tip…

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    Under Review  ·  0 comments  ·  Tipping  ·  Admin →
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