149 results found
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Enable itemized line item export from the Orders report in the Sales Activity section
Currently, exporting the Orders report from the Sales Activity section only provides sales transaction-level data, without itemized line items. While the Item Sales report exists, it does not offer the level of detail some merchants require. This is especially true for non-profits that use variable-priced items and need to track each individual donation tied to a specific order. Including full line-item detail in the export would provide better visibility for reconciliation, donor tracking, and reporting.
5 votes -
Separate Customer Profiles w/ Shared Phone, Email and CC info.
We need the ability to create separate customer profiles, even if they share the same phone number, email and/or CC info. Currently, when we create a new profile in the 'Customers' app and process a sale, adding the same phone number or credit card to another profile causes the system to merge the profiles. This overwrites data and links them as the same profile, depending on which one is edited and saved. We need the profiles with shared phone or card info, etc. to remain distinct and not merge automatically.
*Currently using the Payments service plan.
5 votes -
Ability to send invoices/payment request links via text/SMS
We should be able to send invoices and payment requests via a payment link to anyone via text/sms.
The only way to achieve this now is to email the invoice, which is not convenient.Any plans to add this text feature soon?
Thank you!
4 votes -
Disputes
Today only the owner can see disputes/chargebacks in the Clover dashboard, creating a permission setting so "Admins" or another role can have access to the disputes section. This would allow any user with the permission to see, challenge or accept disputes, along with submit the documentation.
4 votesThank you for submitting your Idea to UserVoice.
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Ability to round up or down to the nearest $.05
Ability in settings to round up or down to the nearest $.05 due to the penny being phased out.
4 votesThank you for submitting your Idea to UserVoice.
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Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
4 votesThank you for submitting your Idea to UserVoice.
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get rid of thanks for visiting screen
Get rid of the Thanks for Visiting Screen, after a transaction is approved. Or at least make it customizable or optional.
4 votes -
Clover Go Tap to Pay
Allow Tap to Pay option in Clover Go to be enabled by the employees and not just the account owner. Clover account owners may not always use an iPhone and to restrict enabling this option to just the owner can restrict employees from using the Tap to Pay feature.
4 votes -
501C3's - Donor Opt to Cover Card Processing Fees with Opt for Recurring
I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!
3 votesThank you for submitting your Idea to UserVoice.
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Deposits on Total for Catering
Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.
3 votesThank you for submitting your Idea to UserVoice.
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Dispute/chargeback permissions for Admins
Owners frequently delegate this duty to managers who are added in Clover as an Admin or Manager and there should be a permission to allow access to disputes, chargebacks for these roles
3 votes -
Cash Discount (Issues)
Current Problem: Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.
Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%
3 votesThank you for submitting your Idea to UserVoice.
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Variant Inventory Tracking/Pricing
In the retail space merchants need the ability to track quantities of inventory for variants and even adjust pricing for specific variants of a product. This is not currently a capability. You can have variants, but you cannot assign them a quantity.
Example:
A retail store has a blue shirt that comes in sizes Small, Medium and Large. Currently within the Clover Inventory Management System, the only way to accurately track the inventory of these items is to enter each shirt size as its own item because variants do not have the capability to have the inventory quantities tracked.
So…
3 votesThank you for submitting your Idea to UserVoice.
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Custom Payment Page for Multiple Payment Links
My customer would like the ability to customize the payment page for each payment link they have created. They are looking to accept donations, but also sell tickets through the Clover Payment Links, and wanted to have different Custom Fields and/or footer text on each of the payment pages.
3 votesThank you for submitting your Idea to UserVoice.
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Surcharge Solution - Clover Managed
We’d love to see a Clover Managed surcharge solution, where the Merchant only see’s the original charge and Clover manages paying out all of the fees with the 3%. With this the merchant would not see the withdrawal at the end of the month for all of the fees.
3 votes -
Multi Location Transaction Reporting
Need to see transaction detail reporting at multi location level. Sales Activity> transactions- and combine all types/ refunds voids. instead of going to all Loction an running daily
3 votes -
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be p
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?
3 votes -
payments link parameters
It would be nice if there was a way of passing parameters in the payment link and having the customer see that information in the page that they are presented with. An example might be passing merchant-id, invoice and payment amount.
for example; https://clover.ca/{merchant-id}/?i={invoice}&a={amount}
and, of course any variables could be encrypted for security purposes - either individually or collectively2 votesThank you for submitting your Idea to UserVoice.
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Assign role Permissions for custom payment types
Custom payment types are often used by management or accounting for rare instances or problem solving. We need to have the ability to control who can access these according to role.
2 votesThank you for submitting your Idea to UserVoice.
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add descriptions to individual items in an order
Merchants need the ability to add descriptions to individual line items on orders and invoices. Item names alone are often not enough, especially for service-based businesses that must document work for insurance claims, reimbursements, or audits.
Item-level descriptions would allow merchants to clearly explain services performed directly on the invoice, improving clarity and professionalism.
Adding this capability would support more complex service use cases and help Clover remain competitive.2 votesThank you for submitting your Idea to UserVoice.
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