158 results found
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Requesting an option to disable cash as a tender on the Clover Flex
Requesting an option to disable cash as a tender on the Clover Flex when it is not needed. When a cash drawer is not available for the hand held device, then looking to have an option to disable cash as a tender.
5 votesThank you for submitting your Idea to UserVoice.
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Second Invoice Reminder
I often need to send second or even third reminder before invoices are paid. It would be so helpful if multiple reminders could be sent instead of having to create a whole new invoice for a second reminder...or more.
5 votes -
Enable itemized line item export from the Orders report in the Sales Activity section
Currently, exporting the Orders report from the Sales Activity section only provides sales transaction-level data, without itemized line items. While the Item Sales report exists, it does not offer the level of detail some merchants require. This is especially true for non-profits that use variable-priced items and need to track each individual donation tied to a specific order. Including full line-item detail in the export would provide better visibility for reconciliation, donor tracking, and reporting.
5 votes -
Separate Customer Profiles w/ Shared Phone, Email and CC info.
We need the ability to create separate customer profiles, even if they share the same phone number, email and/or CC info. Currently, when we create a new profile in the 'Customers' app and process a sale, adding the same phone number or credit card to another profile causes the system to merge the profiles. This overwrites data and links them as the same profile, depending on which one is edited and saved. We need the profiles with shared phone or card info, etc. to remain distinct and not merge automatically.
*Currently using the Payments service plan.
5 votes -
Deposits on Total for Catering
Our customers pay a deposit to schedule their events. The new estimate/catering tool forces the customer to pay in full. We need the option to make a deposit or partial payments. Leave it open for a % since all companies are different.
4 votesThank you for submitting your Idea to UserVoice.
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Ability to send invoices/payment request links via text/SMS
We should be able to send invoices and payment requests via a payment link to anyone via text/sms.
The only way to achieve this now is to email the invoice, which is not convenient.Any plans to add this text feature soon?
Thank you!
4 votes -
Disputes
Today only the owner can see disputes/chargebacks in the Clover dashboard, creating a permission setting so "Admins" or another role can have access to the disputes section. This would allow any user with the permission to see, challenge or accept disputes, along with submit the documentation.
4 votesThank you for submitting your Idea to UserVoice.
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Remove "You Saved "$0" from payment receipt
Our payment receipts suddenly started printing "You Saved $0" at the bottom and there is not feature to turn it off. We do not use cash discount and do not want this on the receipt. Please roll back the update or add a feature to remove this from receipts.
4 votesThank you for submitting your Idea to UserVoice.
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get rid of thanks for visiting screen
Get rid of the Thanks for Visiting Screen, after a transaction is approved. Or at least make it customizable or optional.
4 votes -
Clover Go Tap to Pay
Allow Tap to Pay option in Clover Go to be enabled by the employees and not just the account owner. Clover account owners may not always use an iPhone and to restrict enabling this option to just the owner can restrict employees from using the Tap to Pay feature.
4 votes -
501C3's - Donor Opt to Cover Card Processing Fees with Opt for Recurring
I'd like to see Clover offer a very simple option for 501C3's, or maybe a separate Rate Method (?) for Non Profits where there is a Flat Rate and the Donor/Card Holder has a simple button to MARK/CHECK to cover the processing fees at x%, as well as another box if they'd like to set up RECURRING payments $ amount, frequency (ie Monthly), and end date so there is no confusion. This would be a great solution to help Non Profits, a win win as they could earn more donations with less time spent doing so. Thank you for listening!
3 votesThank you for submitting your Idea to UserVoice.
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Cash Discount (Issues)
Current Problem: Hello, The 4% increase will only apply to items in inventory and those items would have needed to have been added before Cash Discount increase was enabled.
Need: Hello I would like to see the items run as a sale that may not be in the inventory but paid by credit card increased by 4%
3 votesThank you for submitting your Idea to UserVoice.
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Variant Inventory Tracking/Pricing
In the retail space merchants need the ability to track quantities of inventory for variants and even adjust pricing for specific variants of a product. This is not currently a capability. You can have variants, but you cannot assign them a quantity.
Example:
A retail store has a blue shirt that comes in sizes Small, Medium and Large. Currently within the Clover Inventory Management System, the only way to accurately track the inventory of these items is to enter each shirt size as its own item because variants do not have the capability to have the inventory quantities tracked.
So…
3 votesThank you for submitting your Idea to UserVoice.
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Custom Payment Page for Multiple Payment Links
My customer would like the ability to customize the payment page for each payment link they have created. They are looking to accept donations, but also sell tickets through the Clover Payment Links, and wanted to have different Custom Fields and/or footer text on each of the payment pages.
3 votesThank you for submitting your Idea to UserVoice.
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Surcharge Solution - Clover Managed
We’d love to see a Clover Managed surcharge solution, where the Merchant only see’s the original charge and Clover manages paying out all of the fees with the 3%. With this the merchant would not see the withdrawal at the end of the month for all of the fees.
3 votes -
Multi Location Transaction Reporting
Need to see transaction detail reporting at multi location level. Sales Activity> transactions- and combine all types/ refunds voids. instead of going to all Loction an running daily
3 votes -
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be p
On the Sale App, when a transaction is being manually keyed, can a pop up that says "If the card is not present this transaction should be processed using the Phone Sale App?
3 votes -
Healthcare Service - Customizable payment info Fields
For the Healthcare service plan, there should be a customizable option under Ecommerce to add patient specific data elements. (Patient ID, Acct #, ect. )
2 votesThank you for submitting your Idea to UserVoice.
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View Offline Payments via Web Portal
It would be great to see what payments happened offline through the web portal. It would be immensely helpful when companies with multiple locations receive notice of offline payments having been made.
This way we can verify that everything held was processed correctly and reflecting in our totals without having to go to each site and view the transactions ourselves manually.
2 votesThank you for submitting your Idea to UserVoice.
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Ability to Closeout on Clover Go
Merchants would like the ability to perform manual closeout from the Clover Go application
2 votesThank you for submitting your Idea to UserVoice.
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