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Welcome to the feedback forum for all other content. Please share your ideas for how we can enhance our Clover solutions and services that do not belong in any other forum such as Clover Support or Clover Care. Also, if you have an idea and you are not sure which forum it should be posted to, this is a good place to add it. We are listening and we use this feedback to prioritize our roadmap.

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177 results found

  1. Recently (past 30days) I've had many complaints from businesses with multiple Clover devices where the devices are not syncing to eachother. This situation manifest primarily when trying to adjust tips on a device, but it isn't showing all of the transactions that the server entered on other devices... even after hitting sync and ensuring that the display is filtered to "All Devices".

    10 votes

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    1 comment  ·  Admin →
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  2. It would be nice if Clover had an adequate support team. When I need support, I don't want to spend 20 minutes on hold waiting for a CSR who can't answer my question.

    9 votes

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  3. Find My Clover:
    Log into dashboard, Send a signal to a Clover Flex to ping or alert to locate by sound when misplaced inside of business.

    9 votes

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    1 comment  ·  Admin →
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  4. 9 votes

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    1 comment  ·  Admin →
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  5. Merchant wants the ability to add a price to custom modifiers created directly in the Register app

    8 votes

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  6. Ability to designate email recipient for Clover Invoice Payment confirmation

    8 votes

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    Back Log  ·  3 comments  ·  Admin →
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  7. Instead of only allowing for test mode only on the station devices, we'd like to have test mode available for all Clover devices. This may need to be something that is associated with the service plan instead of the device if it is tied to the Register app or otherwise use coding from the Station software and input for all Clover devices. This would benefit Clover associates who are conducting device training for merchants and their employees initially and for merchants who would conduct training for any future employees. Test mode on all devices would help prevent any erroneous transactions…

    8 votes

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  8. Merchant wants the ability to monitor the cameras for their security system from their POS

    8 votes

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  9. Merchant wants an option to have holding cash sales box set as default

    8 votes

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    Started  ·  3 comments  ·  Admin →
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  10. Trash the new iphone app and bring back the old one.
    Let me know soon if you plan to do anything about this or if i should plan to just get rid of the clover system altogether.
    Thank you!

    7 votes

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    Started  ·  Jeff Martin responded

    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  11. phone app changed needs to show daily batches like it did before.please fix

    7 votes

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    Started  ·  Jeff Martin responded

    Thank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.

  12. Navigating Clover Help is unnecessarily byzantine and confusing. Searching is also unhelpful as searches cannot be filtered.

    7 votes

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  13. Many restaurants add tender/payment buttons for gift certificates and for Groupon Discounts. Often these tender types only pay for a portion of an open order, but an employee taps the tender button before splitting. Many other systems will pop up with an "amount" window after hitting a payment button. This protects from the common error of marking the whole order as paid by gift certificate when the employee only meant to pay for part of the order. It would be great to have this option in Clover.

    6 votes

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  14. ability to upload custom image to use as background/wallpaper on Clover device

    6 votes

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  15. Due to increased chargebacks, we have been advised to work with Clover technology to integrate with companies like Cardinal Commerce. Unfortunately, Clover does not have any security features to assist the businesses to prevent fraudulent transactions.

    5 votes

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  16. Would like an option to change date format from Month/Day/Year to Day/Month/Year

    5 votes

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  17. 5 votes

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  18. There is nowhere on Clover Help, that I could find, which allows you to download a document containing all of the documentation for the Clover Min

    5 votes

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  19. Please add a way to manage vendors. I don't understand why you did not do this to begin with, I should not have to buy a subscription to some 3rd party app to do this.

    4 votes

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  20. There needs to be a black silicone sleeve for the Clover Flex. The translucent one got irreversibly dirty within 2 days so we had to remove it because it was yellow. Now the back of the device needs to be constantly wiped down because customers keep grabbing it and it turns yellow. There should be a black cover so that the dirt is not visible.

    4 votes

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