The station duo absolutely needs the pre auth feature.
This is not a want, but absolutely a need. Bars/breweries/coffee shops. Basically anyone worried about someone walking out on a tab needs this feature. It is less than efficient to jump to the auth tab back and forth. The auth tab also doesn’t save to an order. Even if you can start an auth then from the auth tab create an order and it saves the card to that order, that would work. Anything less than that or the original pre auth option is less than average. Basically every other system out there can do this.
We are completing the rollout of bar tab / pre-authorization on Clover Station Duo. This now makes this feature available on all Clover Hardware. Below is a link to the help article to set this feature up on your device (s). Thank you for your feedback!
https://www.clover.com/en-US/help/set-up-pre-auths
Sincerely
Clover Communications
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David Jackson commented
With Clover Station Duos and Solos, it appear that there is no option currently where a merchant can run bar tab pre-authorizations and also be able to do ApplePay. The Solo cannot do Applepay and the Duo cannot do pre-authorizations. It would be great to build pre-authorizations into the Duo.
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Michael Miller commented
Currently you can only pre-auth 1 card for the whole table.
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drea commented
merchants would like to have the option for pre auth available on the register app
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Rufus Hoffman commented
The option had been taken away for us to pre authorize a card to attach it to a tab. The manual process of searching or adding a new name is too long in a fast pace setting
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Tony Lynch commented
I've used both a Clover Station and Mini in my original location for a year with no issues. However, upon setting up the new Station Pro in my new location, the CC pre-auth feature no longer allows a card to be charged without the card present. As a bar, this feature is extremely important as tabs are somewhat frequently not closed out. Please fix the issue ASAP!
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support commented
The merchant wants to be able to use a Bar Tab with creating a pre - auth. He wants to be able to swipe the card just to hold the card information ( he does not like that his customer are seeing the pending pre auth on their end )