157 results found
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6 votes
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6 votes
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6 votes
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Last name first on Orders
merchant is using a clover flex and he creates orders through customers app when he open the order app he can see only the name for the customer and he would like to see the last name instead
6 votes -
Ability to export customer transactions
Non-profit needs the ability to export each transaction by customer at the end of the year. If you add this feature, it will greatly expand Clover into non-profits.
5 votes -
5 votes
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looking to email customer list automatically each month from either dashboard or terminal
Merchant knows how to add to customer list for promotion opt-ins, but would like a way to schedule an automatic email to the list every time there is a promotion to the people who have opted in.
5 votes -
Search phone number without dashes
Phone numbers are added to customer file with dashes but would like to search without having to enter the dashes. Basically have a pattern search auto insert dashes .... example: 4127891234 and have it show as 412-789-1234 and search for number with dashes for match.
5 votes -
Adding customer name
The merchant would like a field to add the guest name in without creating a customer profile
5 votes -
5 votes
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5 votes
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Merging Clients
Being able to merge clients in the "customers app".
i.e. Joe Schmoe has come 15 times, but his past purchases are not all under the same profile. He has multiple profiles. If I need to look up past orders, I have to scroll through each one. I know I can create a new order under that name, but the existing profiles of him wont account.
4 votes -
having the option to text a customer an order update when an order is placed thru the clover app for consumers
Allow merchants the ability to text customers updates on their order that was placed thru the clover app or from the merchants website.
4 votes -
4 votes
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We need the ability to have access to the Rewards Escalation team!
We're having issues with rewards and having to wait 48 hours for the ESCALATION TEAM is unacceptable!!
4 votes -
not duplicate the phone number
I suggest that when a merchant is entering a phone number, to prevent duplicating the phone number in the system, or when entering a new customer with an existing phone number can be prevent it by the system as already exist.
4 votes -
when enter phone number to automatically add points or deduct points
merchant would like when at the screen ask to get points when enter the phone number to automatically add points or deduct points instead of him having to select the customer
4 votes -
make the customer name viewable on the "orders" tab on the clover flex
We understand that their name does appear in the notes section of the order tab but often times, we need to use that area for notes and not the customer name.
4 votes -
Customers Update
Merchant is wanting a feature from clover to have the capability to import customers from other POS systems. Merchant is also wanting to be able to look up customer using an ID instead of the name.
4 votes -
Customer information should notify for bad repeated customers.
Nowadays, we face many customers that are scamming or take advantage in many ways. Customers app should include information if we decide not to serve or warning for these return customers who keep complaining or do many tricks on us. When we add customer, this information will need to pop up!
4 votes
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