134 results found
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Need a method to Zero out Rewards points for quarterly, semi-annual, annual maintenance.
Need a method to Zero out Rewards points for quarterly, semi-annual, annual maintenance.
It's a huge financial liability to not be able to expire points on a regular basis. I need an "easy button" to reset points to Zero for all our customers.
I have been told by Clover Support to uninstall the app and reinstall it, but that did not work. All the customer data and points were in-tact.
2 votes -
STATION DUO: Please autofill customers phone number and/or email if on file for the text & email receipt option on the customer facing mini
Since the Station DUO (previously called the PRO) came out i haven't had a more frequently requested suggestion from my retail merchants. Typically if a customer has a phone number or email on file in the customers app the merchant has the ability to select email receipt or text receipt (on file) after the sale. This option is still here w/ the station duo however on the customer facing display the options for email receipt/text receipt will not autofill w/ the customers info on file. Rather if they desire to receive their receipt via text/email they have to manually enter…
2 votes -
Larger window of time to send Promo notifications
Currently Promo notifications are only able to sent between 11am-7pm EST and any promos sent before or after that time will be delayed until the next time window. Would like to increase the window of time for Promo notifications to be sent. Example 7am-11pm.
2 votes -
Better vetting for final gift card designs or able to use third party designers and card makers.
Gift cards are so expensive through clover gift cards and when I submit them there should be a better system to help owners make sure their final design works. The cost is almost not worth offering to customers.
2 votes -
Notify Customer before processing Payments in offline
First Notify Customers that clover is in offline mode before processing payments. This enables customers to resolve connectivity issues
2 votes -
Gift Card Enhancement request
Do you know how Clover now offers the ability to sell digital gift cards online from that hosted customer facing webpage that gets created...
I think that having the ability to create a hosted customer facing webpage that would allow a merchant to put this on their website would be a great idea in the same way that they can sell digital gift cards online
Functionality on this gift card webpage could include the ability to trace the history of a particular gift card as well as be able to do a live balance inquiry
Many other gift card providers…
2 votes -
Omni Channel Gift Card Solution
Clover should have the ability to both sell/redeem gift cards in-store and online (ecommerce). Currently, gift cards can only be redeemed in-store.
2 votes -
Create a printable gift certificate
I don't want to have to use a plastic card or an email for gift certificates. They are both incredibly impersonal and plastic is not eco friendly. Please create a printable and tasteful gift certificate that customers can present to their loved ones.
2 votes -
Please create a VIP filter.
Please create a VIP Filter!!
2 votes -
Issue Gift cards by swiping on a Clover Station when a Clover Mini is attached
Not really an idea as much as it is a fix (In my opinion anyway). We have 4 Clover Stations with a clover mini attached to each Station on the opposite side of the counter / sneeze guard.
We can not "ISSUE" a gift card by swiping it on the station.
We can swipe it on the Mini but that requires our cashiers to walk around the counter to use the Mini. We can manually Type the Gift Card in to issue it from the Station but we can not Swipe it. We were told that once you tether a…2 votes -
No Gift Card Email? Add double email verification for online gift card purchases
We have had multiple customers complain of not receiving an email after using the online clover gyft gift card purchasing wizard. I have a suspicion that they are incorrectly entering the email address to send the gift card to. Since the entire online gift card hinges on the fact that you have the correct email, then this should be a requirement for double verification. The current method of having to manually provide the receipt, gift card total, correct email etc to Clover manually to fix this is time consuming and leaving my customers frustrated. Thanks for the consideration.
2 votes -
Syncing Rewards
when the merchant manually add the rewards points the merchant would like for the points to accumulate and sync without refreshing the screen.
2 votes -
Round up for Rewards only after $.51
Merchant would like the Rewards to only round up after $.51. Currently it rounds up even if it's only $3.04.
2 votes -
Sync Customers profiles with clover and ECWID
The merchant is using Ecwid and Clover and creating customer profiles on both ( which is creating duplicate customers). The merchant would like the option to combine or sync customers from ecwid and clover
2 votes -
2 votes
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View customer tied to order
should be able to view and click on customer tied to an order right from the register (open/ current order) screen
2 votes -
Merging Clients
Being able to merge clients in the "customers app".
i.e. Joe Schmoe has come 15 times, but his past purchases are not all under the same profile. He has multiple profiles. If I need to look up past orders, I have to scroll through each one. I know I can create a new order under that name, but the existing profiles of him wont account.
1 vote -
send rewards notifications to customers
merchant would like for customers to receive notifications every time rewards are earned or redeemed.
1 vote -
Emails Delivered to Clients
The ability to track all historical emailed receipts delivered to clients.
1 vote -
Have the option to remove a customer and ban them
We need to be able to block or ban a customer. I had an employee sign up, save customer printed receipts and then collect all of the points and redeem the points on cash paying tables and pocket the discounted amount that was paid.
1 vote
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