exchanging items
Merchant wants to be able to locate items for exchanges by typing the name of the item or by scanning the bar code of the item to avoid having to go through all the items one by one. Also to be able to have exchanges between multiple categories.
-
savvy boutique commented
PLEASE PLEASE ADD a search. We have 14,000 items! We can't scroll through the inventory list
PLEASE -
Anonymous commented
Any updates on this one?
-
Trey Burke commented
clover???? Any update on this??? Needs to be done and NOT have to use a gift card that costs the merchant the card and the %.
-
Trey Burke commented
HI CLOVER!!!! Any updates on this one????
-
Clover agent c/o: Helen E. Tineo commented
Since this issue has not been addressed/resolved it is still an issue for retail merchants who take an exchanged item only to replace for an item with different price point.
Since Clover only offers to exchange item in Orders app for another item with same price point, this is causing issues for merchants inventory and time spent correcting issue to satisfy customers.
Ongoing since 2019, it may be time to address.
-
support commented
Merchant would like to be able to exchange an item that costs more or less than the item being exchanged.
-
Jacob Groshell commented
We are having a very difficult time adjusting to returns and exchanges on the Clover POS. We need negative items available on "Register" so we are able to handle promotional sales we do occasionally as well as exchanges towards the purchase of new product. Please advise. Thank you.
-
Anonymous commented
This will help eliminate all the time it takes to refund onto GC then re-ring up new transaction. Please add a search bar and scanning ability too!
-
Anonymous commented
Very annoying!
-
Trevor commented
Please allow for merchant to exchange items with different values. It would be nice too if when exchanging items you could scan the items instead of having to scroll to find them.
-
Anonymous commented
Yes, please! Our stores have requested this as well. Much more efficient.
-
Anonymous commented
we would like to be able to do the same as we have hundreds of thousands of items!
-
Anonymous commented
We have several retail stores and would love this capability. It's a hassle trying to issue a credit then re-ring in a new sale.
-
Anonymous commented
Please allow for merchant to ring up a customer, allowing returns and exchanges to show up on the same transaction from Register. This will allow a way more seamless, fluid process. Thank you.
-
Anonymous commented
I'm with ya on this one
-
Anonymous commented
agree on this one. we have a lot of inventory so it's a pain
-
Anonymous commented
Please see below: Note: using gift cards as a workaround is costly, time consuming, cost the merchant money, and the current clover app doesn't update inventory properly when doing an exchange.
-
Anonymous commented
100% this needs to happen. Please fix Clover. This is essential to our business.
-
Anonymous commented
PLEASE allow to exchange items for other items with a different value. It makes little to no sense why this is not doable, especially in a retail setting. Makes the checkout process much more timely which in turn hurts flow through our shop.
-
support commented
Merchant has thousands of items and cannot scroll through the list to find items to exchange.
Would like a search bar added or the ability to scan an item to find it