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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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132 results found

  1. On the receipt it doesn't show merchant copy or customer copy neither it shows Approved or not approved. It would be great if these points are mentioned on the receipt, because at times merchant forgets which copy belongs to who.

    7 votes

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  2. Online orders also needs to be numbered when printed to the Kitchen. Online ordering, content to be printed along with numbering should function exactly as ordered from the device.
    Numbering will help business serve to customer First-In-First-Out!

    7 votes

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  3. (Clover Pro) the merchant would like a setting implemented that would allow refund receipts to print automatically

    7 votes

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  4. Only print one receipt

    6 votes

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  5. our customers may send in another employee to pick up product for their company. we should be able to use business name instead of personal if we want to. not to mention employees need to know the name of the owner or we have to enter it in the till kind of funny

    6 votes

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  6. Would like to have the items sold or services delivered to show on the MERCHANT RECEIPT/ copy.
    Just like the customer copy.

    6 votes

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  7. Please enable a way to print just the order number for customers to hold onto. It is a waste of paper to print the entire receipt just for the order number. The customer should have the ability to request a receipt in which case the order number ticket and the receipt will both be printed.

    6 votes

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  8. Please update the font on the receipts!

    The font on the receipt when using an "additional Charge" in "Setup"
    is the same font as the Subtotal!

    This is throwing off our customers. Please help! SOS.

    Change to the same font as the sales tax - which makes sense logically.

    6 votes

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  9. Merchant would like to have a smaller order receipt

    6 votes

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  10. Merchant would like the option of the item total amounts being purchased on the order to be displayed on the device and receipt. It would be easy for the to keep track of what total of items the customer is purchasing.

    6 votes

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  11. Currently, date/time stamp takes too much space and waste a lot of printer paper on kitchen printer. We should able to customize the font size in more levels. The date/time stamp's font should be smaller than customer name and food items' font.

    6 votes

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  12. If the customer buys two coke for a 1.00 it going to be two dollars plus tax. He would like the item cost to appear on the receipt with the total of the items purchased so the customer know how much they are paying per item.

    6 votes

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  13. add option for device to print a "decline" receipt if the transaction declines

    6 votes

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  14. Kitchen order receipt letter size. Need larger size like XL, jumbo 1. Jumbo 2. Current L size can only seen from few feet, station to stove can be far. Please make larger letter and bold option. Kitchen use short food name ( alternative name) paper space is not problem.

    START SP700 PRINTER
    Dine in. VS To Go

    Please print < To Go> in RED , easily identify
    Thank you

    5 votes

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  15. Would like to printer order information based on Modifiers. Cook orders with their modifiers print to one printer and salads and the adds holds print to the salad printer for the waitstaff to work on.

    5 votes

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  16. Apply an option to modify the spaces between the modifiers in an order receipts, to organize the information

    5 votes

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  17. is there a way to add an item to an existing order and print off a receipt just for that one item instead of having the terminal reprint the whole thing?

    5 votes

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  18. After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    5 votes

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  19. The merchant would like the individual totals to show on the receipt when more than one item is purchased . For example 6 of the same items will just show one grand total instead of how much is one item.

    5 votes

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  20. Currently when a customer splits their tender, only the last tender type and amount shows on the printed receipt. All tenders show on the customer display. The receipt appears to be only partially paid when all tenders are not shown.

    5 votes

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