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Reporting Functions

Welcome to the feedback forum for Clover Reporting Functions. Please share your ideas for how we can update our Clover reporting software to help merchants run their business more effectively. Specifically, this forum should only include ideas surrounding built in reporting functions. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Reporting Functionality: Ideas here should explicitly focus on the practicality and usefulness of Clover’s reporting feature. Is it easy to customize filters? Is the frequency at which reports generated sufficient?

2. Reporting Tips, Taxes, and Service Charges: This category should distinctively include all feedback regarding Clover reports producing intelligence on tips, taxes, and service charges.

3. Employee Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on employees.

4. Inventory/Order/Customer/Sales Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on inventory, orders and customers. This also includes reporting on sales/revenue.

5. E-Commerce Reporting: This category should distinctively include all feedback regarding Clover reports producing intelligence on online electronic transactions.

6. Other Reporting Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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39 results found

  1. Wants to costimize how the Reporting Sales Overview are labeled because his staff doesn't get tips for server, they get it for everyone even if they weren't on their shift.

    1 vote

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  2. Once a transaction has posted the tax should not be changed./ We removed the cities we had left and entered the new ones come to find when doing the sales tax report, it moved transactions to closest tax rate

    Once a transaction posted and batched it should save it in the reports

    I now have to manually go back and match every date and city!!

    1 vote

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  3. The merchant has various tax rates for bottle tax. In reporting he would like to be able to see the amount of items sold under a specific tax rate as well as the item names

    2 votes

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  4. would it be possible to have a breakdown of the taxes in the closeout report the merchant prints off from the station? currently there are 3 reports they can print off from the device but the summary report does not break down the GST and the other taxes

    2 votes

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  5. the reporting app is not showing the full information after the update. service charges and online orders are missing they say.

    1 vote

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  6. I need to be able to see all my items are being paid for by tender type.i sell insurance, taxes and auto registration. It would be nice to know how much was sold for taxes in cash/check/card and so on for each service i provide

    21 votes

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  7. Need a way to track Nontaxable sales by type. For example, we have nontaxable Phone Orders and nontaxable for Senior Citizen. Would like additional selections of the Remove Taxes by Type. Possibly within the three dots menu where the Remove Taxes exists, while in the Register App.

    1 vote

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  8. You should have a tax-inclusive item where you can see the price of an item and it automatically subtracts the sales tax in reporting and reports the item revenue.

    217 votes

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  9. Would like tips that are in in the tips app with custom tender types In the reporting

    7 votes

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  10. The client does not pay out his employees tips in cash at the end of the day. Instead, he includes the tips are part of the servers paychecks to ensure proper tax report.

    The Cash Deposit reports assumes the client will payout the credit card in tips and therefore reduce the total cash deposit.

    For clients that do not pay out the tips in cash, this creates an accounting nightmare and leaves the individual stores open to errors (paying out tips when they should not) and fraud.

    An option for “Pay out tips in cash: Y N” and adjusting the…

    50 votes

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  11. had a merchant that requested for this feature to be implemented to the tip app cause that way her employees are not able to view the history from back dates

    3 votes

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  12. Merchant is requesting to have the taxes listed on the shifts report in the shifts app

    3 votes

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  13. Service Charge be applied to employee tips for employees to receive and be in shift/employee reporting.

    19 votes

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  14. -merchant request to restrict server to put orders without drinks
    -create more than one service charge
    -put service charge as a default option
    -combined service charges with tips
    -create a report for servers and assistance of servers and for bartender as well
    -divide tips percentage depending on service provide per order

    8 votes

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  15. A section on the reporting application that allows option for employees to see their own tips only .

    14 votes

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  16. Merchant called because she wants a one year report for her tax account.

    She does not want to print month by month or 3 months at a time

    14 votes

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  17. Merchant would like to request enhancement for reporting filter that will allow the merchant to know how mush $ in tips are to be owed to the employee at the end of the day.

    21 votes

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  18. Merchant would like taxes report to show accurate amount and not the rounded amount.

    13 votes

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  19. The tips app provides information that some customers would like to be able to print a hard copy for end of day settlement.

    30 votes

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