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Retail

Welcome to the Clover Retail Forum. You're here because you are a Clover Retail merchant and would like to submit ideas that you feel would enhance/improve Clover's current offerings in the Retail space.

In order to submit your idea you'll need to give it a Title then select the Category that best matches your idea. Below are brief descriptions of the Clover Retail Categories.



Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


Employees: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

Engagement: Share your thoughts on Clover’s built-in software that allows businesses to manage customers including viewing/storing customer information.

Clover GO: Clover GO is a mobile POS system designed for businesses that need to accept payments on the go.

Hardware: Ideas related to Clover hardware in the Restaurant space

Inventory: Please include all your feedback and suggestions for enhancing Clover’s inventory management software.

Invoice: Ideas related to Clover’s Invoicing feature.
Multi-Location: Ideas related to the functionality of Clover's Multi-Location product.

Orders: Ideas relating to the process of creating and managing Orders.

Reporting: Ideas relating to improving and enhancing Clover’s reporting.

Website: Ideas related to your Clover branded website.


Retail

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102 results found

  1. When we apply a 100% discount to an item, it does not auto-decrement from inventory. Please make it so comp'd items decrement from inventory.

    3 votes

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    0 comments  ·  Inventory  ·  Admin →
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  2. Please add the ability to associate a cost to a item modifier as that additional item has both a price and a cost from an accounting stand point. If I am adding an item (modifier) to the sale of an item, that cost needs to go up for things to be accurate and help track and improve margin numbers year to year.

    3 votes

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  3. When in the ITEMS list, it would be great if REVENUE CLASS was option to show for visible columns.

    3 votes

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    0 comments  ·  Inventory  ·  Admin →
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  4. Would there be a way to edit all variants from a single product at the same time and not having to click into each different variant. It would be nice to be able to edit the cost, price, SKU, tax, quantity, etc all from the same screen. For example, we have products that have over 40 different variants. We have to now go into each one and change all of those items listed above for each different variant. Whereas, if it was all on one screen we would be able to do it all at once making adding and editing…

    3 votes

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  5. Please add the ability to add expiration dates to iems.

    3 votes

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  6. I would like a way to price items including tax. My example is I charge $4.50 for an item "including tax". Our sales tax is 6%. If I set the price for 4.24 w/.25 tax, it comes to 4.49. If I set price for 4.25 w/.26, tax it comes to 4.51. Is there a way to do that or possibly in the future? Thanks!

    3 votes

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  7. I would to display the register items in order of most frequently sold items rather than alphebetically.

    3 votes

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  8. When entering stock quantities, the staff is able to add more than the amount stocked to check...why? Isn't that the entire reason for adding the stocked quantity?

    3 votes

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    Under Review  ·  0 comments  ·  Inventory  ·  Admin →
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  9. The Clover does not allow for more advanced searching capabilities such as plu for grocery stores which is crucial for business with large inventory and bulk inventory. When My merchant searches let's say 222 it comes up with all items that have 222 in them and the grocery store assistant has to scroll down forty plus options to get to the item. My merchant told me a 20 year old dos pos can do it so a 20th century pos should be able to do it at bare minimum. This is going to lose you business and needs to be…

    3 votes

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  10. We are in need of a way to filter through our item list for 'uncategorized' items. Our store has a rather large inventory, and we have plenty of items that are floating in the abyss of our item list. It is time consuming to search every individual item in order to locate and sort them, and while exporting our item list to Excel is useful, it does not solve our problem in an efficient manner for we still have to scroll through the entire inventory list regardless of platform used.

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  11. Hi! It would drastically speed up inventory adjustment to be able to bulk edit price and cost of multiple items. We want to be able to select multiple items directly from the "home" item page and enter a new price and/or cost that applies to all items selected.

    We have an inventory of over 12,000 items, most of which are art mediums with around 150 color variations each. These variations are listed as items in our Clover inventory, and with the recent and frequent price increases, selecting as many as we can on one page and updating the price one…

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  12. For my retail business, the default list of columns isn't useful and since the system times out every 15 minutes, we must frequently reset the column list or drill into the detailed item update (which is VERY inefficient). Since this app is targeted to retail, it is surprising Product code (UPC) and SKU weren't part of the default column list design. (feels like a hold over from the Clover restaurant focus)

    2 votes

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    0 comments  ·  Inventory  ·  Admin →
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  13. In the Item section, you can’t change the cost in Bulk Edit or Edit; you have to open the actual item to update the cost, which is time-consuming. It would be great to have the option to change the category and modifier directly in Edit as well, instead of having to use Bulk Edit.

    2 votes

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  14. Made the mistake of deleting items I no longer have in my inventory from a Category on the POS. This Category has almost 1,000 items. Since everything needs to be manually entered and alphabetized, I wanted to make it easier when adding new items to this category by deleting items I no longer have in inventory. Upon doing so, all the items within this category de-alphabetized!! This is 4 YEARS of inventory no longer in alphabetical order. If items cannot be deleted from a Category on the POS without this catastrophic event occuring ,there should be some type of a…

    2 votes

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  15. It would be very helpful to have the ability to add/edit the "alternate name" field within the dashboard or inventory app. This currently lives in the import template file only and we use this to print our product labels.

    2 votes

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  16. On the Item Sales Report, the SKU and Product Code are the same, taking from the SKU i think. The product code is not accurately showing. This needs to be fixed.

    2 votes

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  17. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you. Merchants do not want to pay 89.95 a month just to sell per unit

    2 votes

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  18. Please add item pricing type "Per unit" to the new Essentials plan. So it would be "Fixed" "Variable" and "Per Unit" Thank you,

    2 votes

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  19. How about adding a negative variable for certain items. Such as Lotto Winners and Scratcher Winners. We don't want to have to use a Pay Out app when someone brings in a winner. It would need to be a non-revenue item. Most people play again, so why so many steps? I want to be able to hit Lotto Winner as a negative, then a Lotto (same with scratchers) and be done with it. Some have change coming back or some pay more.

    2 votes

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  20. We are using the Manual Transaction App to purchase inventory in a Buy/Sell setting. Clover does not currently have a purchasing option which causes us to use this work around to feed into our accounting software.

    It would be wonderful if there were more features within the Manual Transaction App to allow for us to provide more information on these purchases.

    A custom drop down of Payment method, Created by, and Notes would be wonderful

    Potentially having the ability to scan existing SKUs and apply cost paid for them. Instantly billing them and adding them into inventory.

    2 votes

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