27 results found
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Improve Accounting Sync Mapping for 3rd Party Gift Card Activations
We are requesting an enhancement to Clover’s Accounting Sync functionality to address how third-party gift card activations, such as eCard Systems, are reported and mapped to QuickBooks Online. Currently, only Clover-branded gift card activations are included in the “Gift Card Activations” field and can be mapped to a liability account in QuickBooks.
However, third-party gift card activations (such as eCard Systems) are imported as non-revenue item sales and are included under Net Sales when synced to QuickBooks, creating confusion and potential double-counting of revenue:
The sale of the eCard Systems gift card is recorded in Clover as a non-revenue item…
1 voteThank you for submitting your Idea to UserVoice.
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Lock device if customer leaves payment screen
Merchant would like the option to have a device lock if the payment screen is left after handing device to customer.
1 voteThank you for submitting your Idea to UserVoice.
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Business name customization
We should be able to set the same customer facing business name (the one that appears on receipts) for all of our facilities and differentiate the internal account name (what we look at when selecting which of our accounts we want to update). When you go to Zara, it says Zara on the receipt no matter which location you go to. There are no other details regarding location, etc.
1 vote -
Bank Account Information Displayed in Service Plan Under Account & Setup
The information should display the banking information actually being used.
I had merchants being billed to an old bank account that is different from what is displayed. This was not a sync issue since it had been going on for months.
1 votePlease contact support if this issue still persists
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allow Business Name is API Interface
We have business for customers we want to retrieve. Right now we can only get FirstName LastName which isn't useful for businesses.
1 vote -
Remove old profiles
When you log into the customer-facing Clover app, old merchant profiles still appear. This is bonkers. Why isn't there a toggle on or off for appearance on the app? Don't you want customers to have access to fresh and current profiles? Why would you keep the old ones active? In my five mile radius, 3 of the 10 profiles that appear are inactive profiles. Also, as a merchant, I should have the option of appearing or NOT appearing on the customer-facing app.
1 vote -
Add New User Across Multiple MIDs
I have a client with over 240 locations, and they need to add a Manager with access to each instance of the Dashboard. I was told by numerous resources that the only way to achieve this is for the client to add the Manager, one by one, to each individual MID. There needs to be a way to perform this function at a high level and have it cascade down to each MID in the hierarchy so the client only has to do it one time. If we are trying to sell Clover up-market, we need more efficient management functionality…
1 vote
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