174 results found
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Find My Clover
Find My Clover:
Log into dashboard, Send a signal to a Clover Flex to ping or alert to locate by sound when misplaced inside of business.9 votes -
Turn off the Manual key entry
Enable and disable manual key entry feature. I would like to turn it off so we can’t accept that option but sadly by default that option stays on.
4 votes -
Bring back the old iphone app
Trash the new iphone app and bring back the old one.
Let me know soon if you plan to do anything about this or if i should plan to just get rid of the clover system altogether.
Thank you!7 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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Phone app needs to show daily batches
phone app changed needs to show daily batches like it did before.please fix
7 votesThank you for sharing your feedback. Look for an update shortly to replace some of the functionality you’ve mentioned. Once you apply the update, please let us know what you think. We have great plans for the development of the Clover Dashboard app, and will release updates regularly. In the meantime, you can access all the previous functionality by logging in to your account at clover.com/dashboard/login.
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Show pictures and videos on Clover.com/help
The old help.clover.com used to have pictures and videos on it to help merchants or BC to see how to use the device the new Clover.com/help is missing that info
for example there are no visuals on the Virtual Terminal on Clover.com/help
having pictures and videos on the self help site would help the merchants more been getting a lot of complaints about that41 votes -
Option to change language on device to Mandarin
Would like to have an option to change language to Mandarin on device.
3 votes -
Allow an option for Mandarin on Clover
Merchant would like to request potentially having Mandarin as a language on the device.
2 votes -
Limit Discounts applied in an order
Merchant requesting a way to limit how many discounts in an order. Specifically when Happy Hour is being run, to not allow perks from Rewards to be redeemed at the same time-- should be only one or the other.
38 votes -
Enable Clover screen to be displayed on other devices
On more than one occasion, merchants have asked for the ability to see the actual Clover screen remotely. They like the idea of seeing the actual screen staffers are keying from other than just the result through a printer or kitchen display APPs. This enables them to more readily monitor staff for dishonesty as well as training if someone is using a round about way to accomplish something that can be streamlined. Likewise, I have conducted some class room style group trainings where having a large monitor to display the Clover screen would have been a big advantage.
17 votes -
4 LANGUAGE OPTIONS MERCHANT SELECT BEFORE SWIPE TO COMMUNICATE & GET PROPER TIP
Merchant advised me that Square has option to Select between 4 languages (they can modify which 4 preferred at set up), after order entered, and just prior to accepting payment (swipe), so if they have a 50/50 customer heavy language, they can tap to that language based on what they heard at order, so customer can see instructions, TIP INFO (important!!) when they product card. Part 2 of this, is to have the option for $1, $2, $3, $5, Other or No Tips for merchants with lower tickets instead of percentage. She said Square has these options, and they loose…
2 votes -
multi location bundling
We need to be able to offer bundle discounts for multi-location businesses.
For example: if a convenience store has multiple locations and they run a bundle promo, they should be able to edit the bundle on multi-location and change all locations at once.
As Clover is now, they have to change each and every individual location.
14 votes -
Request to add Spanish as a language option for the webdashboard
The WD is available in English + Canadian French. Spanish is a very common language spoken in the U.S and merchant would like to see this avail for the Webdash board sa all the employees are spanish speaking.
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15 votes
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29 votes
AdminGlenn Flinchbaugh (Admin, Clover) responded
A merchant can create a custom tender to handle this.
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Custom Wallpaper/Background
ability to upload custom image to use as background/wallpaper on Clover device
6 votes -
Monitor Security Cameras from Station
Merchant wants the ability to monitor the cameras for their security system from their POS
8 votes -
Offline mode to be optional
Our Clover accounts come automatically programmed to have offline mode enabled. This may seem efficient but I believe it creates a bigger problem. Our business owners are busy running their shop and usually just click Accept or OK when prompted and don’t really read the message that informs them the device is offline and they accept the risks.
I propose Clover should have an on boarding screen during activation that asks them what they prefer, similar to sign on paper screen. Or have the default set to turned off. They should opt in, not opt out of it by default.
2 votes -
5 votes
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9 votes
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Owner and Employee Name Change Permissions
Merchant has several employees that have changed their names and unable to edit it in the system unless they change the whole email which is not an option most times.
34 votes
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