174 results found
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Remove id verification for JUUL products
ID verification is an important part when you sell certain products. However forcing Clover customers to use your method is not only painful but not in par with industry standards. Let me explain. We sell cigarettes and we have to ID check everyone. The Clover POS does not require us to enter their ID into the POS when we sell cigarettes. However the latest change, which by the way, we did not approve or give you authorization to implement on the Clover POS that we own as we do not lease it we purchased it, changed the whole check out…
1 vote -
norify
Notify updates and issue resolved.
1 vote -
Column headers should be sortable, a la Excel and other spreadsheets. No merchant I've got likes the "Filter" icon and option.
In "Orders", column headers should be sortable, a la Excel and other spreadsheets. No merchant I've got likes the "Filter" option vs. simply tapping on a column header to sort by that column in ascending or descending order. PLEASE make it like Excel! TY
2 votes -
support
Ticket Tech Support. The system should have a ticket system into the administration dashboard to report technical problems with out the need to call clover support. Very easy to use and they should have response from someone asap.
14 votes -
1 vote
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Increase drink price on band nights
Be able to set a "happy hour" type app to add cost to drinks on band nights in stead of paying cover
2 votes -
Make it possible to delay updates or roll back updates
The most recent update has killed the communication between out credit card processing app (Econduit) and our Point of Sale (Vend installed on Ipad). Support says we cannot roll back updates to restore the connection. This has resulted in additional work, delays in checkout, and customer backup at the checkout line.
2 votes -
reporting
When printing out shift reports, the employees names should remain in the same order. Instead, the order goes by who clocks in first. At the end of the week when we do payroll it is very time consuming to go through all our shift reports and find certain employees.
3 votes -
2 votes
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More UI work needed on mobile
Your user interface on a mobile phone looked okay. But I got an error, :"You are required to complete the following fields: - City". After re-trying on a desktop browser, I saw that the UI on a mobile browser was an accident by your development team. Your server didn't detect a mobile fingerprint. It appears you've made no effort at all to accommodate mobile phones. If you choose to leave things as they are, I would suggest a border around the donor ID fields that would indicate to the user that there is more content to the right. Until, or…
1 vote -
Make Immediate Adjustments To The Revised Items Screen On The Website Version of Clover
Just when you think they can't possibly make this worse, the new Items screen on the Clover website is a perfect example of adding more work and time to something that WAS NOT broken.
First, cost needs to be on the main screen. I can't understand why this is not there. You can't sort the items on the screen to how you want to be visually displayed, nor can you adjust the size of each field. The search field MUST include the product code!! The UPC code is in the product code field. Our products, and I will safely say…
3 votes -
Notify centralized admin when new items are being added at site level.
Cafeteria sites have ability to add new items, but occasionally set tax flags incorrectly, or fail to add items to tax exemption rules. Would like report that notifies centralized admin of new items added locally so we ensure adherence to proper configuration.
1 vote -
Change date format
Would like an option to change date format from Month/Day/Year to Day/Month/Year
5 votes -
Happy hour discounts should not display in Discounts pop up
Happy hour discounts currently appear in the pop up when a staff member wants to add a discount. The whole point of happy hour is so that the employees don't have to manually ring up transactions with discounts for every single person during those hours. Its to reduce button presses, and it works great. But why does it appear in the regular discounts pop up? I mean an employee should never have to press that button, so its effectively useless and just makes the discounts pop up look confusing.
I understand why it appears in the discounts app, but there…
83 votes -
Clover Care needs to be available even for devices that have been re-provisioned
It was brought to my attention that a Clover Device cannot be protect with Clover Care when the device has been re-provisioned. This needs to change. I had a merchant that used a Clover for 2 months and then closed down and I was stock with getting another merchant into this Clover but didn't have the option to have this device protect with Clover Care even though it was within the time frame. Please change this policy.
4 votes -
Add hospitality plan (hotel/motel functionality)
Add hospitality plan, including "room management", occupancy, folio#, check-in/out, rate, # of nights, etc.required in order to qualify for hotel processing rates. Call it Clover Staying or Rooms or Accommodations or Hospitality, manage rooms exactly like you manage tables within Clover Dining; you need to move someone from one room to another? it's the same as moving from one table to another. Need to add something to the room tab? it's the same as adding another round of drinks to a seat or a table. Need to split room costs? it's the same as splitting an appetizer or an entire…
11 votes -
Device sync
Recently (past 30days) I've had many complaints from businesses with multiple Clover devices where the devices are not syncing to eachother. This situation manifest primarily when trying to adjust tips on a device, but it isn't showing all of the transactions that the server entered on other devices... even after hitting sync and ensuring that the display is filtered to "All Devices".
10 votes -
differentiate between applicable US help subjects vs help subjects applicable to other countries
I was told that clover.com/help is the only resource available, but that information is only applicable to US users, and some features aren't available to other countries. There is no way to tell on this site what is applicable to the US and what isn't - please adjust for global usage.
1 vote -
Add business hours that close after 12 AM in the Business Information section.
In the Account & Setup > Business Information > Business Hours:
It only allows the business hours to close at 12 AM at the latest. Currently, we are not able to put our business hours to close at 1 AM or later.3 votes -
Test Mode On All Clover Devices
Instead of only allowing for test mode only on the station devices, we'd like to have test mode available for all Clover devices. This may need to be something that is associated with the service plan instead of the device if it is tied to the Register app or otherwise use coding from the Station software and input for all Clover devices. This would benefit Clover associates who are conducting device training for merchants and their employees initially and for merchants who would conduct training for any future employees. Test mode on all devices would help prevent any erroneous transactions…
8 votes
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