Clover Devices

  1. Customer facing rewards

    I think it would be great if a customer could register, or at least be notified on the screen when they sign for their order, for our rewards program. We do not print receipts for customers unless they request one, and they don't always want a receipt (email or paper), so the best way for customers to know about a rewards program, and to join would be on the screen after they pay or while paying!

    22 votes

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    1 comment  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add a Comp Button

    Allow merchants to comp (give away a free meal) in the register app. This will allow merchants to track any food that is given away for free. With every comp ask for a reason why the meal was comped.

    16 votes

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  3. Ability to set permissions to open cash drawer by the role the person is clocked-in and only on their device

    Ability to set permissions to open cash drawer by the role the person is clocked-in and only on their device.

    ie. a server can also be a bartender, but when they are are server, they should not be able to access the cash drawer.

    Also a quick access button for cash drawer to speed up opening of the drawer.

    13 votes

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    1 comment  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
  4. Spanish language on the Clover Station 2018

    Please enable spanish for Clover Station 2018. It's available on the Mini and Flex, and rather easily so. Meanwhile, on our flagship device, the most popular/second most popular language on the planet is not.

    10 votes

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  5. Clover Station 2018: need the cash drawer to open for signature debit sales

    need the cash drawer to open for signature debit sales. Busy QSRs don't have time to thread the needle of the slot in the front of the cash drawer. If it can open for credit card sales it should open for signature debit sales

    10 votes

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    1 comment  ·  Clover Station  ·  Flag idea as inappropriate…  ·  Admin →
  6. Customizable Screensaver

    Customizable Screensaver feature for informing employees of daily specials, etc.

    9 votes

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  7. Include the Power Cords with the 2018 Station

    Include the cords with the 2018 Stations...a lot are being forgotten and merchants are getting upset that they have to wait then for a power cord.

    9 votes

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  8. Thousands of printers out there, 1 compatible with clover for kitchen? Really?

    Please make clover more flexible to add different (including thermal) printers to station systems for kitchen printing, etc. The fact that of all the available printers on the market clover is compatible with............. 1
    Really?

    7 votes

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  9. Clover Station "Pro" Customer Facing Chord

    The Clover Station Pro is now my "Go To" for the majority of my customers. However, The chord that comes with the Pro is 2 feet long. We can buy a 4 footer, but need an 8 to 10 foot option for the food cart application or food truck application.

    One could say, just use a 2018 station with a tethered mini, but the 2018 station does not have LTE, which my food truck/carts need and want.

    Any and all help would be great!

    Respectfully,
    Jeff

    7 votes

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  10. Clover products available in another color

    I have asked this before and told there was nothing in the works.
    But I'm asked by potential and existing Customers about this all the time. I doubt I could be the only one? I've always thought ( and heard for clients) that a black or graphite option would be fantastic.
    This week I was making some cold-calls and saw that Square now does have this option out in the market. It's a nice new graphite/dark gray looking color. They must have had request and felt there was also a need if they did it. Maybe this can be looked…

    6 votes

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  11. merchant want to have a longer cable for the station pro to connect to the mini

    8-10 ft cable for the covid times for the clover station pro

    3 votes

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  12. Bluetooth Feature on the Clover Station 2018

    Bluetooth feature on the clover station 2018

    Merchant wants to be able to connect devices to clover station 2018 using Bluetooth. Merchant stated at this time Bluetooth is not available to enable on the settings page the way it was on the previous station model

    3 votes

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  13. Battery Backup Feature for Station Pro's

    2018 Stations have built in battery backup feature but Station Pro's don't but I see the battery is charged. Can you make it so that Pro's can have access to the battery backup as well. Thank you.

    2 votes

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  14. Modifier display options Vertical versus Horizontal

    Currently the only option for modifiers display is along the horizontal top of the Station screen scrolling from left to right.

    Offer a vertical display option similar to how you can display categories with items displayed to the right. Very helpful for places that have multiple modifiers. This will speed up the transactions ordering times versus have to scroll along the top from one modifier to the next and enhance the user experience of the devices.

    2 votes

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  15. Merchant wants to do a Partial Refund using the manual card entry

    I was trying to help a merchant to process a partial refund of $100. However, it could not be done since it was not letting the merchant to see the payment screen because it always sends the merchant to the customer facing device to dip or swipe the card. Please allow the merchants to select the manual card entry payment method for this type of situations were the the merchant only has the information of the card.

    2 votes

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  16. Ethernet

    We often run into situations where a network switch is needed for connectivity. Adding a network switch to market place would be extremely beneficial. I believe that we could sell quite easily.

    2 votes

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  17. Restricting the reprinting of tickets in Clover dining does not fully work

    Restricting reprinting works if the employee clicks on the guest ticket prompting for a manager pin but does work if the employee simply hits the three dots right of the pay button. They can reprint as many tickets as they would like. Struggling with theft in a buffet situation where the customer buys a common item and the waiter does not enter the ticket into the system hoping that the customer pays cash and just pockets it

    2 votes

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  18. Factory Reset Boot USB Stick

    In some extreme cases a device may not be able to complete a factory reset due to a "No Command" error. I'd like to recommend a USB device the Clover Stations and Minis can boot from or access after booting to complete a factory reset.

    2 votes

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  19. Allow open orders older then 90 days to be found on Station. Merchant uses orders older then 90 days.

    ISO is calling because the merchant sometimes has orders that are older then 90 days that need to be paid out. On the Station will not let the merchant find orders older then 90 days. The workaround the merchant is using is they are scanning the barcode for the order and it will bring up the order but it is a lot of work. The merchant would like to be able to find open orders older then 90 days.

    2 votes

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  20. Open Food Name with Open Price

    I know there is custom item to put in whatever price onto the custom item, and you can put in text in the modifier. But the Custom Item can not be sent to the kitchen printer, so this is useless...

    Something like this will be very nice.

    A completely blank button for the merchants to put in whatever NAME, MODIFIER and PRICE on their own. And this needs to be able to fire to the kitchen printer.

    1 vote

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