37 results found
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Order Receipt prices
All Devices including duo,mini,flex. It would help a lot if the order receipt printed out with the items price, as of right now when you make an order and sve it the receipt prints out with all the info except the price of the items.
1 vote -
Categories
This would be for all devices, I would like to be able to hide categories in the register display. I run a business that does two different things every six months of the year from ski shop in the winter to bike shop in the summer, so it would make things alot more efficient for my store to only have the categories that are specific to that season be visible on my register display.
1 vote -
Add Customer
It would be nice if when adding a customer onto a new order that the option would be available to send the add customer page to the customer station for them to fill-out instead of the associate being the one to ask them their information and fill it out. Possible a pop-up asking associate to send page to customer or not.
1 vote -
order types
this would have to appy to all clover station devices including flex and mini.
It would be nice if their was a function to link specific categories with specific order types, for instance if i have a repairs order type when my associate clicks on an order type to start a new "repair order" only the categories that are linked to that order type will display on the register order screen. This would be helpful so the associate would not have to scroll through all category types to find the associated category for that order type. This is mostly because…1 vote -
Update to my "clover rewards not working" issue
Full disclosure regarding my "clover rewards not working" complaint write up:
My previous write up was extremely critical and I want to now speak of a much better customer service experience.
Today, tech customer service rep, Rodney, helped me to see that my rewards program is working as intended by reviewing my dashboard. My issue was not the rewards program.
The problem we still have, however, is our orders app on our clover duo is not working correctly when our customers "check in" with their phone number. When we complete the sale, the customer's name and their sales history from…1 vote -
Being Able to enter Qty by fractions When Adding orders. For example " 1.25 yard of fabric instead of only being able to enter 1 or 2
Being able to enter qty by fractions. For example, We sell Fabric by the yard but often people want it at 11/2 yards or 11/4 yards, ect. It would be great if inventory would track by fractions and also register would allow input of fractions when choosing qty. instead of only being able to chose whole numbers.
1 vote -
customer screen
I got problem with customer complain that when we select pay. the customer see only the amount of the items price + tips, but they don't see the taxes include. For example: the item about is $9 + taxes $1. So total on my cashier screen is $10 but on the customer screen is only $9 with tips option. It's show total include taxes anywhere on the screen alt all. Is there anyway you can add it to the screen that would be better.
2 votes -
Show most recent scanned item on screen
We run a grocery store and scan more than 10 items for most orders. The scanned items are shown from top to bottom. When we surpass 10, it stays on the first 10 items and we are unsure if we scanned the most recent item or not. This leads to mistakes as we have to drag it up and sometimes click on it or delete/add more of same item by accident. It is very inconvenient and unintuitive. We need you guys to update this so it automatically pulls the most recent item scanned up, or have new scanned items come…
3 votes -
Default Keys for Search Bar on Register App
There should be an option to select default keypad view on the search bar of the Register App. The default now is to show the large keyboard when search bar is selected. There should be an option to show only number keyboard so items can be searched with numbers only (e.g. PLU, or UPC).
1 vote -
Employee cards need to work on Clover Duo
The employee cards need to work on the Clover Duo. Since there is no more fingerprint on the Clover Duo, there is going to be security issue where other employees can steal the manger passcode by standing behind the manager.
1 vote -
Add note when deleting order
Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.
13 votes -
Cancel order
Hi development team,
I love my clover POS since last year and cannot wait to change over my 2 other locations to Clover as well. However, the system lacking the feature of automatically prompt printing to kitchen once an already fired item being deleted or removed. This is first to notify kitchen not to make anymore. Secondly my FOH and BOH are far distance and this is to avoid employee theft as if the order was paid by cash, employee can delete it and no one would know. Being an owner, this feature is very important as we need to…
12 votes -
Set default order type by device
My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).
I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…
6 votes -
online ordering
can you guys add a "search" button on the online ordering system with clover, customers don't need to scroll through pages of menus
3 votes -
Change color on dinning if items have been fired
Once items have been fired change color of table so it shows items have been fired to kitchen.
4 votes -
add delivery as a fulfillment method for online ordering
add delivery as a fulfillment method for online ordering
This is for merchants who use their own delivery drivers.4 votes -
Order number for online orders to match with in store orders number sequence
Merchant would like to have the online order to follow the same sequence of the orders that are assigned by the device
2 votes -
If an item is not scanned into the register, have an alert that the item was not rung up
If an item is not entered into the system and an employee is trying to ring it out, it does not give an alert. It still has the same scanning ring. In VERY small font it says "you do not have the permission to enter this" or something to that effect. It would be nice to have a different "error" sound for things that were scanned, but not actually " rung up". Or have LARGE font that the item wasn't rung up.
3 votes -
Tax Exemption Rules for Food and Beverages in Canada
Tax Exemption rules at the terminal. We are unable to achieve tax compliance using the Clover device. In Canada for food and beverage there are tax exemption rules that need to automatically be applied.
We are a bakery and we offer freshly baked goods. If a customer buys 1 item, full tax rules will apply. If a customer purchases 6 or more baked goods, the baked goods become tax exempt and do not collect taxes. But if there is a non-baked good item in the cart, such as a drink taxes will be fully applied to the drink item only.
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2 votes -
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
1 vote
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