34 results found
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The station duo absolutely needs the pre auth feature.
This is not a want, but absolutely a need. Bars/breweries/coffee shops. Basically anyone worried about someone walking out on a tab needs this feature. It is less than efficient to jump to the auth tab back and forth. The auth tab also doesn’t save to an order. Even if you can start an auth then from the auth tab create an order and it saves the card to that order, that would work. Anything less than that or the original pre auth option is less than average. Basically every other system out there can do this.
53 votes -
Show most recent scanned item on screen
We run a grocery store and scan more than 10 items for most orders. The scanned items are shown from top to bottom. When we surpass 10, it stays on the first 10 items and we are unsure if we scanned the most recent item or not. This leads to mistakes as we have to drag it up and sometimes click on it or delete/add more of same item by accident. It is very inconvenient and unintuitive. We need you guys to update this so it automatically pulls the most recent item scanned up, or have new scanned items come…
3 votes -
Change DUO programing so it autopopulates credit card info when swiping
We run a brewpub with counter sales. When customers come up we ask if they are closing out their order or leaving their tab open. When starting an open tab we like to swipe their credit card and hand that back to the customer. The customer’s information is captured under the order so we have the customer's name. We currently have one Duo, one Flex, and one Solo POS device. I have called and spoken to technical but haven’t got any response to what I think should be a very simple programming modification or is there already an option and…
1 vote -
Bring Back Skip & Print!
Bring Back the Skip & Print feature on a Clover DUO so that these devices can easily alternate between On screen and Paper Receipt tipping/signature.
3 votes -
Add note when deleting order
Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.
9 votes -
Cancel order
Hi development team,
I love my clover POS since last year and cannot wait to change over my 2 other locations to Clover as well. However, the system lacking the feature of automatically prompt printing to kitchen once an already fired item being deleted or removed. This is first to notify kitchen not to make anymore. Secondly my FOH and BOH are far distance and this is to avoid employee theft as if the order was paid by cash, employee can delete it and no one would know. Being an owner, this feature is very important as we need to…
10 votes -
Set default order type by device
My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).
I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…
6 votes -
Wants to have option to pull preauth orders from Clover duo
Currently clover duo cannot pull preauth orders done from other devices. Merchant would like that option. Is it possible?
7 votes -
Returns & Exchanges need to be updated & simplified. Customers should be allowed to exchange items for any item & price in inventory..
There needs to be a way to do an exchange of merchandise for items rather than those that are the same price as the items being returned. Currently if a customer wants to exchange an item they are only able to exchange that item for something of the same value. They should be allowed to exchange an item for anything in your inventory. Example: if a customer is bringing back an item for $50 and wants to exchange if for a $25 item and a $10 Item right now it does not give you that option. It only allows you…
3 votes -
Change color on dinning if items have been fired
Once items have been fired change color of table so it shows items have been fired to kitchen.
4 votes -
add delivery as a fulfillment method for online ordering
add delivery as a fulfillment method for online ordering
This is for merchants who use their own delivery drivers.4 votes -
Order number for online orders to match with in store orders number sequence
Merchant would like to have the online order to follow the same sequence of the orders that are assigned by the device
2 votes -
Tax Exemption Rules for Food and Beverages in Canada
Tax Exemption rules at the terminal. We are unable to achieve tax compliance using the Clover device. In Canada for food and beverage there are tax exemption rules that need to automatically be applied.
We are a bakery and we offer freshly baked goods. If a customer buys 1 item, full tax rules will apply. If a customer purchases 6 or more baked goods, the baked goods become tax exempt and do not collect taxes. But if there is a non-baked good item in the cart, such as a drink taxes will be fully applied to the drink item only.
…
2 votes -
online ordering
can you guys add a "search" button on the online ordering system with clover, customers don't need to scroll through pages of menus
3 votes -
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping
1 vote -
TIP
When a merchant has order types enabled (i.e. Dine-in, Delivery & Pick-up) the delivery option/CNP transactions should automatically print a receipt with tip line - when Dine-in and Pick-up are selected (CP Transactions) tipping on the Pin-Pad should be the primary tipping method.
Working with a QRS Pizza delivery shop on a duo that wants in-person tipping on Pin-Pad and a printed receipt with tip line for delivery orders.
Thank you!
1 vote -
Webbrowser: Please make available the option to set homepage on Clover web browser.
Please make available the option to set homepage on Clover web browser.
There's an option on the menu of the browser but does not work.2 votes -
If an item is not scanned into the register, have an alert that the item was not rung up
If an item is not entered into the system and an employee is trying to ring it out, it does not give an alert. It still has the same scanning ring. In VERY small font it says "you do not have the permission to enter this" or something to that effect. It would be nice to have a different "error" sound for things that were scanned, but not actually " rung up". Or have LARGE font that the item wasn't rung up.
2 votes -
Cash transaction authorization
I need to restrict the ability to close or finalize a cash transaction by employee. All cash transaction sale can be finalized by manager or other authorized employee
1 vote -
language input
how to charge the delivery fees?
1 vote
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