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Devices/Hardware

Welcome to the feedback forum for Clover Devices and Hardware. Please share your ideas for how we can update our hardware to improve merchant and customer experiences at the point of sale. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Device Setup: Were you able to easily put together and configure your device? Please express your thoughts on the device setup process here. 

2. Individual Device Categories: Share your ideas that have to do with all things hardware including the design, functionality, durability, compatibility, and more.  

3. Accessories/Peripherals: In this category, you can post all your thoughts on Clover accessories and peripherals such as the pin-pad, cash drawer, scales, scanners, and printers.

4. Other Device/Hardware Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.

Devices/Hardware

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35 results found

  1. merchants would like to have the option for pre auth available on the register app

    13 votes

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  2. Clover Duo to have pre auth in register app and clover dining app!

    6 votes

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  3. Add the ability to create a note for a deleted item or deleted order and the ability to track deleted orders.

    5 votes

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  4. Hi development team,

    I love my clover POS since last year and cannot wait to change over my 2 other locations to Clover as well. However, the system lacking the feature of automatically prompt printing to kitchen once an already fired item being deleted or removed. This is first to notify kitchen not to make anymore. Secondly my FOH and BOH are far distance and this is to avoid employee theft as if the order was paid by cash, employee can delete it and no one would know. Being an owner, this feature is very important as we need to…

    5 votes

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  5. With Clover Station Duos and Solos, it appear that there is no option currently where a merchant can run bar tab pre-authorizations and also be able to do ApplePay. The Solo cannot do Applepay and the Duo cannot do pre-authorizations. It would be great to build pre-authorizations into the Duo.

    5 votes

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  6. My restaurant has a Clover Station that primarily handles to-go orders and Clover Flex devices that handle dine-in orders. Currently my default Order Type is set to Dine-In, but this default applies to all my Clover devices. I want to have a different default Order Type on my Clover Station since this device mainly handles to-go (sometimes I forget to select To-Go and it defaults to Dine-In).

    I would like to have the option to set a default Order Type based on device. The account-level default Order Type should still exist, but if the device has a device-specific default Order…

    4 votes

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  7. 4 votes

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  8. Currently clover duo cannot pull preauth orders done from other devices. Merchant would like that option. Is it possible?

    3 votes

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  9. Once items have been fired change color of table so it shows items have been fired to kitchen.

    3 votes

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  10. add delivery as a fulfillment method for online ordering
    This is for merchants who use their own delivery drivers.

    3 votes

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  11. Merchant wants the Telecheck tender type to prompt for the customer signature on the customer-facing Mini. It currently prompts for the signature on the Merchant-facing device, with "Automatically take payment on connected device" selected.

    3 votes

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  12. merchant would like the option to turn on and off the continuous scanner on the Station Duo according to their business needs

    3 votes

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  13. Merchant would like to have the online order to follow the same sequence of the orders that are assigned by the device

    2 votes

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  14. If an item is not entered into the system and an employee is trying to ring it out, it does not give an alert. It still has the same scanning ring. In VERY small font it says "you do not have the permission to enter this" or something to that effect. It would be nice to have a different "error" sound for things that were scanned, but not actually " rung up". Or have LARGE font that the item wasn't rung up.

    2 votes

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  15. Tax Exemption rules at the terminal. We are unable to achieve tax compliance using the Clover device. In Canada for food and beverage there are tax exemption rules that need to automatically be applied.

    We are a bakery and we offer freshly baked goods. If a customer buys 1 item, full tax rules will apply. If a customer purchases 6 or more baked goods, the baked goods become tax exempt and do not collect taxes. But if there is a non-baked good item in the cart, such as a drink taxes will be fully applied to the drink item only.

    2 votes

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  16. 2 votes

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  17. add the sale app to the clover duo station.

    2 votes

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  18. would like customers to be able to sign on customer facing mini when using telecheck.

    2 votes

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  19. We have been using Clover (Duo and Mini) for about 2 weeks now. The transition from NCR Silver to Clover has been pretty smooth. We still need to transition gift cards and once our new gift cards arrive and we have the ability to determine balances of older cards, we will terminate our service with NCR. The feedback from both employees and customers has been very positive. We absolutely believe we’ve made the right choice in switching to Clover.

    With that, there are two (2) key features we need. Before I get into the specifics, I want to explain and…

    1 vote

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  20. Merchant would like to edit tips from clover device and not have to print paper receipts to take advantage of gateway tipping

    1 vote

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