63 results found
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On Invoices- A checkbox to agree to terms of service or disclaimers
It is crucial for merchants to have the ability to add a box that cardholders must check before they make a payment on invoices. The box can be used for terms of service/agreement, disclaimers, etc.
IE Check here to agree to the terms of service as outlined in your contract. Terms can be found here <insert link>
2 votesHello,
This feature is under review.
Thanks,
Clover Product -
Fix bug for month autofill on chrome checkout
When autofilling a MM/YY on chrome in clover CC checkout, 10/25 autofills as 01/25.
I have to manually correct the input every time this occurs.
This has happened on multiple sites using clover so it seems to be a clover issue. MM/YY Autofill works on other sites without issue.1 voteHello,
This feature is under review.
Thanks,
Clover Product
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Add the tip amount to the payment completion screen
For example a $5.00 sale with a $1.00 tip. Currently the payment completion screen will show "($6.00) payment successful ($5.00 + Tip)." The merchant like this to be changed to actually show the tip amount so it should instead say "($6.00 payment successful ($5.00 + $1.00 Tip)"
1 voteHello,
This feature is under review.
Thanks,
Clover Product
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For Virtual Terminal
On the Virtual Terminal, please allow created invoices to be tracked by Employee (We pay commissions on sales and its harder to track with out this feature).
5 votesHello,
This feature is under review.
Thanks,
Clover Product
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EBT Manual entry only allows up to 16 digits, but most states EBT card have more than 16
When will you update your system that all states EBT card should allow manual entry?
3 votesHello,
This feature is under review.
Thanks,
Clover Product
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Why can't a healthcare office (dentist, doctor, etc) do recurring billing?
I am having to set them up with a different gateway like authorize.net, paytrace, eprocessing network, etc. instead of using Clover. Should be able to run their practice all in one place and Clover already has recurring billing.
6 votesHello,
Clover is not a HIPPA compliant solution. However, we're looking into supporting this feature in a HIPPA compliant manner.
Thanks,
Clover Product
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allow tip adjust on both devices receipts the station and the customer facing Mini
Cannot print a receipt with a tip line on both devices have to choose one or the other.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
Allow text prompt on when paying via custom tender
We use a variety of internal account numbers referencing other areas of our organization in addition to taking our usual cash/check/card.
It would be a great asset if we could designate certain tenders as requiring a note field entry when selected, much like the "Check" tender does when you select it.
Ideally it would show up on exports like the notes do on the checks, so long as it wasn't limited to 12 characters like the " invoice number" option is.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
recurring payment - edit start day capability & alphabetization
Hi - we use Clover for a daycare. We allow families 2 weeks of vacation. Would be ideal if I could edit the start date to bump it a week instead of having to delete and re-add them back into the plan. I have 13 customers in the one plan for the amount so I can't pause the whole plan. I need to just pause one family in that plan.
Also would be phenomal to filter it alphabetically or by amount - our plans are by weekly and amount or bi-weekly and amount or monthly and amount. Instead of it…
9 votes -
Virtual terminal to have an option to enter the tax amount instead of percentage fee
Merchant would like to have an option in Virtual terminal for them to enter a tax amount.
1 voteHello,
This feature is under review.
Thanks,
Clover Product -
Allow merchants to enable/disable manual card entry in all devices.
This features is only available with Clover Station 2018, Solo and DUO. Currently, unsupported by Clover Mini and Flex.
4 votesHello,
This feature is under review.
Thanks,
Clover Product -
Invoices from Virtual Terminal should be identified by the employee who sent the invoice, not generic employee
Invoices from Virtual Terminal do not identify the employee who sent the invoice and payments on those invoices refer to generic "employee". Both should be able to be traced to the employee who created the invoice
5 votes -
Option to disallow fallback transaction processing
MasterCard only allow less than 1% of monthly transactions as fallback transactions threshold, otherwise $2,500/month penalty for the first 9 months of non-compliance and $5,000 for the next 9 months, and $10,000 and $20,000 thereafter.
For Clover, since the merchant doesn't have a control over what cardholders do (in most cases), it's hard to manage the threshold of fallback transactions.
Therefore, the merchant should have an option to disallow fallback transaction process (swipe after failed chip attempts) to avoid penalties from MasterCard. Some other applications like of PAX' has an option to disable fallback transaction processing. ATM machines also have…2 votes -
Allow itemized invoicing for each line item and line for shipping charges
Link to store inventory entered in Clover and allow for custom items line by line with option to add sales tax to each.
Also include an option to add shipping line
Allow to link with DAVO like the rest of Clover sales.7 votes -
Virtual Terminal
Virtual Terminal should be taking more seriously. It is pointless to offer Invoicing if it does not allows you to integrate existing inventory into it. Besides, it allows you to add a pointless notes that might help to remember what you sold, however, in the reporting-Revenue item sale you can see the transaction as uncategorized transaction, therefore, you can not see nets sales, COGS, and gross profit margin from that specific transaction which is vital for business. Yes, third invoicing parties such as InvoiceASAP and shopventory are completely useless as well since all products sold through those third parties platforms…
2 votes -
option to add tips on signature screen
Hello Clover community,
our business would like to combine the signature screen and payment screen together versus outright showing the customer the tips screen first and then the sginature screen second.
It's a friendlier way to present someone the tip option which in our business is optional (unlike restaurants which is pretty common thing) and the customer doesn't feel pressured to give us more money which some might dislike and find it uncomfortable, ultimately resulting in poor customer service.
We're not asking to make this change mandatory for everyone but just add the option to have those screeens together. I've…
1 vote -
make it possible to tip on both the clover terminal and have a tip option on the printed receipt.
We have a diner and use clover. Most guests check out on the way out at the host station, and they tip on the terminal.
Sometimes guests want to pay with credit card at the table but when we drop the printed credit card authorization slip we have to draw in the tip line because Clover makes you choose only one option to tip either on the terminal OR on the printed receipt. It would be great to be able to have both options. Thanks!4 votesThis would be a complicated feature to implement. We're assessing if there is sufficient market demand to build this.
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Tip Entry needs to be accessed on tablet screen AND printed receipt.
Tip Entry is currently only allowed to be set to Tablet Screen OR Printed Receipt which doesn't work for restaurants that have table service and counter service. Please allow Tip Entry to be inputted both on the tablet screen AND on printed receipt simultaneously so it can be accessed both ways whenever needed.
29 votesHello,
This feature is under review.
A current workaround is to set up one device with counter service (tip on tablet) and another device with tip on paper.
Thanks,
Clover Product
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Add Taxes on Invoices - Virtual Terminal
Add Automatic Taxes On Invoices - Virtual Terminal and the ability to remove taxes if needed
14 votesHello,
This feature is under review.
Thanks,
Clover Product
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merchant copy
You used to be able to print two copies of the receipt (one for customer and one for merchant) as originals. Now the second receipt automatically says re-print. We like to keep a hard copy of all receipts. We would like first receipt to say "Customer copy" and the second to say "Merchant copy." We have the FLEX II's
12 votesHello,
This feature is under review.
Thanks,
Clover Product
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