65 results found
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Ability to refund & purchase before closing the transaction out
Customer comes in to return item but would like to purchase a new different item. Customer would like to only pay difference versus having a refund credited & then purchase the new item for the full amount.
69 votes -
Clover Mini and Station Needs New Pin Debit Option (discontinuing Merchant Keypad)
With the discontinuing of the Clover Merchant Keypad, the Clover Mini and Station needs an alternative way to take Pin Debit. Merchants cannot rely on having to swivel screen around or pick up and face customer every time. You will get an abundance of "Tampered" errors disabling pin debit. We need either a better merchant keypad to allow customers to enter pin on Mini(perferred) or a pin pad to allow customers to enter pin without having to move the Clover Mini around.
21 votesHello,
There are third party apps that provide this capability, one that we recommend is Zoomifi Remote Pay: https://www.clover.com/appmarket/apps/DFPRTDY06ZK9Y?clientCountry=US
Our Integrated Payment solutions could support a custom integration for this feature as well.
Thanks,
Clover Product
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Warning when customers do not have enough funds for card payments
Merchant wants to have a warning that says there is not enough funds for the transaction and they have to approve the transaction
24 votes -
Retry processing transactions when offline
When processing transactions offline, and once online and transactions decline, should be an option to retry the transaction in the clover
12 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities.
Best,
Clover Product
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Refund Items on Orders with a Preauthorized Payment
As a Clover merchant I need the ability to refund a partial set of items on an order with many items AFTER the order has been paid (but before the payment card batch) so that if a customer changes their mind I can easily refund part of the entire order.
12 votesHello,
Thank you for your suggestion, but this request does not align with our current priorities. However, we will support refund by item after closeout in an upcoming release.
Best,
Clover Product
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