140 results found
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Online Order payments
Online Order payments:
Make it easier for customers to process the payment.1) default to location country. I am in Canada and it default to Australia - difficult to enter telephone #
2) use Apple Pay and Google payour customers rather call their order in than struggling with the payment section.
1 vote -
Add PayPal and AmazonPay as payment options for invoices sent via email
Currently, there is only GPay and manual credit card entry for paying invoices sent to emails.
It would be great to add PayPal and Amazon Pay to the payment options.
1 vote -
tim.driller@commercebank.com
Remove the Giftcard section from Clover.com if they don't have Giftcards enabled/ enrolled.
1 vote -
Is there a compatible wireless scanner for the Clover Duo?
Would be great if we could have a list of compatible wireless scanners for the Clover Duo.
Google searched and found that the DS687 USB wireless barcode Scanner might be one, but Clover tech can't seem to confirm this for us.1 vote -
Debit Surcharge should NOT be limited to $0.25 !!
Possibly $1.00 or $1.50 would be more reasonable. I have
always charged $1.00 debit surcharge since April 2011.1 vote -
Recurring payment - Need an option to add customer's bank account details
Currently, we have an option to add a customer's card details in the recurring payment processing. We are also looking for an option to add ACH payments/customer's bank details. ACH payment option is not available now.
1 votePlease reach out to your Fiserv representative as this feature is available on Clover.
Thank you
Clover Communications
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Need to have taxable & non taxable columns
We are a service company (Custom Cooling Services) and need to have the option of non taxable items and taxable items plus the tax %. In NJ materials/parts are non taxable but labor is.
Please try to rectify this ASAP as we have charges that need to be put through but can not be at this time1 vote -
key entered transactions need a tip line
For pick up orders we used to have the ability to key enter cc info and print receipt with tip line so the customer could tip upon picking up the order, that went away 2 days ago. Please allow it to be enabled
1 vote -
Have the ability to do manual refunds on the clover web dashboard.
Have the ability to do manual refunds on the clover web dashboard.
1 vote -
Printable version of invoice?
I can't believe I'm just now learning that Clover does not actually generate an invoice? This is an extremely common request from customers, and one I didn't even think to ask about when signing up, I guess I assumed it was a given. Very disappointing. This defintiely needs to be made a feature, it's very simple to implement, and almost every other platform I am looking at offers this feature. Just a simple invoice someone could print, doesn't even have to be a PDF, although PDF seems like the obvious choice.
1 voteClover offers invoicing through the Go app as well as the Web Dashboard.
Thank you
Clover Communications
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Use card reader with Virtual Terminal
Merchant has requested the ability to allow the Clover Go card reader to connect bluetooth to a PC and then feed the information through to Virtual Terminal and not limit it to just mobile devices
1 vote -
Refund single items in multiple item sales and Cash refunds with split tender.
Clover app should have the ability to choose an item to refund in a sale. The refund function currently only allows one to refund entire order. With that being said you must do a manual refund. Also there is currently NO way to do a cash refund when a sale is paid with split tender, only refund to a card. Cash refunds only to all cash sales. This needs to change.
2 votes -
Sales tax for e-commerce links
It is very important to have the option to add sales tax when creating an e-commerce payment link, either button or URL. It is hard to believe this doesn’t already exist.
1 vote -
E-commerce Partial Refunds
We process payments and refunds through our E-commerce platform, Big Commerce. We need to be able to automatically process partial refunds through the Big Commerce functionality, not just manually using the Virtual Terminal.
1 vote -
Be able to swipe a card, even though it has the tap and chip option as well.
Have the guests be able to swipe their credit card, even if the card also has the tap and chip option. Some guests don't like or understand why they can't swipe their card, I believe this would make guests happy.
1 vote -
Allow a variable amount to be entered by the merchant
Allowing the merchant to enter the amount they are refunding is necessary, as sometimes the refund amount is simply a few dollars off what they originally paid. Right now, the new partial refund option forces you to refund a complete item.
1 vote -
Be able to generate a link of the invoice and send it to the customer via whatsapp Etc. instead of sending it only via email Same like wave
when getting a invoiced saved....i wanne have the option to genrate the invoice link and have a copy button....like that i can send them on any way the customer would just like to recive them
1 vote -
Urgent Fixes for Recurring Payments
I too am a very annoyed customer having been forcibly moved from PayEz. Clover recurring payments is a mess.
- PayEz and Clover should have run side by side for 3 months.
- Why is it my job to migrate my customer data? And if it is to be that way, there should have been an email with instructions to enter it all across a long time period BEFORE going live.
- We don't care about invoices. We care about taking money on a recurring plan ONE TIME USE. Said differently when we render the service, which was a key part of PayEz…
1 vote -
Button position on the signature screen
When using the Clover credit card machine, the signature screen has the signing field located at the top of the screen and the Clear and Done buttons at the bottom. This frequently results in customers resting their hand on the buttons. If the buttons could be relocated to the top of the signature screen, this would be a great quality of life improvement.
1 vote -
payment link notification
Provide payment notification to the merchant when a customer has completed a payment transaction through Payment Link.
1 vote
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