63 results found
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Refund
when processing a refund is there to have the item placed back in the sock count in the inventory app
9 votes -
Partial refund is needed to correct an "overtipping" that happened by mistake
My FLEX terminal is basic: it bundles services with product sales, so that when a client is presented with the tip screen, she does not always realizes that if she taps on "20%", il will apply to the entire transaction. I do not want to rip off my clients (it is bad for business!) so I think introducing a way to issue a partial refund on that transaction before the batch is closed is a discreet way to correct a mistake before the client gets her cc statement and goes bonkers -or never comes back out of embarrassment or for…
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Have Option to Require Zip Code and Street Address
For a phone sale, we would like to have the option to require the zip code and street address. The rates come in so much cheaper when a user passes in these values.
9 votesWe're planning an enhancement where zip code will be required and street address will be optional. The AVS result will continue to be displayed to the merchant. Street address is not reliable, so we do not plan to make it mandatory.
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Option to remove Verify Signature step after transaction
Does not want the option to verify the signature after doing a transaction.
9 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Have ability for custom fields for payment button
Currently it only asks for card and billing info. We have merchants needing the ability to have custom fields for their payment button. Examples could be: Invoice #, Account #, or a note.
8 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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allow to add more items on the invoice, allow customers to leave tip
when you create an invoices it should allow you to add more items in case customer buys multiple items and once the customer receives the invoices allow them to enter tip
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Invoices
For payment method, for invoices we have clients who pay with checks. There needs to be a method for paying with checks just not as opposed to electronically.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Add Alphabet to the Customer Pin entry point on the numbers
You have the alphabet under the number for the merchant pin area but no alphabet under the numbers for the customer Pin number. Please add, People have a word they use for a debit/credit pin password.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Void sale before batch sends out
must have the option to void the sale before the batch send out on the end of the day. very important.
7 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
More prompts when Processing Manually
Merchant stated that he processes cards manually, some of the cards processed are international. stated his older machine gave numerous prompts, card number, cvv, address, zip code, purchase code ect.
stated he would like to be prompted for as much verification as possible in order to lower the cost of the transaction fee and avoid the possible risk of a charge back dispute
7 votesHello,
This will be available in a future release. It will be part of our initiative to make AVS a common experience across card-present and card-not-present acceptance.
Thanks,
Clover Product -
Update Customer's saved credit card info without having to charge their card.
Allow the option to update a Customer's saved card info, without having to actually make a charge to the card.
6 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Recurring Payments Notification TO OWNER AND EMPLOYEES
We have many recurring payments, in different dates. Instead of having to login every day to check, it would be nice to have a sales receipt sent via email to the the CLOVER account owner, and not only to the customer.
6 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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recurring payment customer notification via SMS and Email option on the dashboard
via SMS and Email option on the dashboard when doing recurring payments.
6 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Allow invoice to be sent via text also
Allow invoice (should be "payment request" to be sent via text also
5 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Clover On-Line - Hosted Checkout
We are trying to use Hosted Checkout so our clients have the ability to pay an invoice on-line at their convenience. The button on our website brings you to the "hosted checkout" which requires the user to in-put their name as well as their credit card info. HOWEVER, the name is not transmitted with the payment information. How are we to know who's paying us?????
5 votesHello,
This will be available in a future release.
Thanks,
Clover Product
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Able to charge more than $99,999.00
Clover currently has a cap of $99.999.99 to charge on credit cards, some businesses need to be able to charge larger amounts
5 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
Allow Cancelation of an Invoice without notifying the customer (for payment received via check or other)
When I receive payment for an invoice that I sent through the virtual terminal in a form other than through Clover (cash, check, etc.) I would like the option to cancel the invoice without sending an automatic email to the customer. What happens currently is I will send an invoice via the virtual terminal, then I receive a check in the mail (for example) for the invoice, I cancel the request for payment I sent through the virtual terminal, and then the client receives an email saying their invoice was canceled. This frequently leads them to email me asking if…
4 votesHello,
This will be available in a future release.
Thanks,
Clover Product -
4 votes
Hello,
This will be available in a future release.
Thanks,
Clover Product -
For saved Customers, Email after each payment
We have a lot of saved recurring customers. I can no longer send them an email after we charge their card. We have to manually type it in every time. Before this last update, all we had to do was click send email to the customer because it was saved in our clover device.
Now we have to ask over and over their email, or go to a different page, search customer's names and copy & paste or remember emails which are impossible. Very aggravating.
For many customers this is inconvenient and they rather pay cash or check. So we…
4 votesThis will be fixed in April 2022.
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QR code linked to item
I love the QR ecommerce feature under payment links. The problem I have, is that I can't connect the QR code to a certain item in inventory. So when I run a report, the QR code item sold shows as "uncategorized". Could you please add a way to connect an inventory item to the QR code payment link function?
3 votes
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