128 results found
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Add Business Name to the Send Invoice
Business Name is an optional field when merchant takes a payment via the Virtual Terminal; however, when they want to Send Invoice, Business Name is still not an option. Please add it to Send Invoice tab as well so invoices can be addressed to a business rather than individual
2 votesHello,
This enhancement has been released.
Thanks,
Clover Product -
Manual transactions on the tablet for Station Pro.
The ability to hand key a transaction on the tablet for phone order transactions, not just the customer facing Mini
2 votes -
International zipcodes
Merchant would like VT to be able to accept international zip codes that have letters or characters.
2 votesVT supports international zipcodes now for AVS.
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2 votes
There is a payment receipt setting that will include the note from the VT screen on the receipt.
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Have Clover the ability to enter in Canadian zip codes
Have the ability to enter Canadian zip code along with the letters associated with the zip code when processing a manual transaction.
2 votesHello,
This enhancement has been released.
Thanks,
Clover Product -
Add virtual terminal mobile dashboard app
Merchant would like to add virtual terminal payment option to mobile dashboard app newest version
2 votesHello,
Our Clover Go app can accept payments via manual entry (keyed).
Thanks,
Clover Product
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Is there a compatible wireless scanner for the Clover Duo?
Would be great if we could have a list of compatible wireless scanners for the Clover Duo.
Google searched and found that the DS687 USB wireless barcode Scanner might be one, but Clover tech can't seem to confirm this for us.1 vote -
Debit Surcharge should NOT be limited to $0.25 !!
Possibly $1.00 or $1.50 would be more reasonable. I have
always charged $1.00 debit surcharge since April 2011.1 vote -
Recurring payment - Need an option to add customer's bank account details
Currently, we have an option to add a customer's card details in the recurring payment processing. We are also looking for an option to add ACH payments/customer's bank details. ACH payment option is not available now.
1 votePlease reach out to your Fiserv representative as this feature is available on Clover.
Thank you
Clover Communications
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Need to have taxable & non taxable columns
We are a service company (Custom Cooling Services) and need to have the option of non taxable items and taxable items plus the tax %. In NJ materials/parts are non taxable but labor is.
Please try to rectify this ASAP as we have charges that need to be put through but can not be at this time1 vote -
key entered transactions need a tip line
For pick up orders we used to have the ability to key enter cc info and print receipt with tip line so the customer could tip upon picking up the order, that went away 2 days ago. Please allow it to be enabled
1 vote -
Have the ability to do manual refunds on the clover web dashboard.
Have the ability to do manual refunds on the clover web dashboard.
1 vote -
Printable version of invoice?
I can't believe I'm just now learning that Clover does not actually generate an invoice? This is an extremely common request from customers, and one I didn't even think to ask about when signing up, I guess I assumed it was a given. Very disappointing. This defintiely needs to be made a feature, it's very simple to implement, and almost every other platform I am looking at offers this feature. Just a simple invoice someone could print, doesn't even have to be a PDF, although PDF seems like the obvious choice.
1 voteClover offers invoicing through the Go app as well as the Web Dashboard.
Thank you
Clover Communications
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Use card reader with Virtual Terminal
Merchant has requested the ability to allow the Clover Go card reader to connect bluetooth to a PC and then feed the information through to Virtual Terminal and not limit it to just mobile devices
1 vote -
Sales tax for e-commerce links
It is very important to have the option to add sales tax when creating an e-commerce payment link, either button or URL. It is hard to believe this doesn’t already exist.
1 vote -
E-commerce Partial Refunds
We process payments and refunds through our E-commerce platform, Big Commerce. We need to be able to automatically process partial refunds through the Big Commerce functionality, not just manually using the Virtual Terminal.
1 vote -
Be able to swipe a card, even though it has the tap and chip option as well.
Have the guests be able to swipe their credit card, even if the card also has the tap and chip option. Some guests don't like or understand why they can't swipe their card, I believe this would make guests happy.
1 vote -
Allow a variable amount to be entered by the merchant
Allowing the merchant to enter the amount they are refunding is necessary, as sometimes the refund amount is simply a few dollars off what they originally paid. Right now, the new partial refund option forces you to refund a complete item.
1 vote -
Adding ACH payment capabilities
As a Church our parishioners will do their sacrificial giving online either through credit card or through their checking accounts.
Currently through the Virtual Terminal I cannot input checking account information to payments.
Please add this feature to your Virtual Terminal it would be very much appreciated.1 voteHi Missy
This is a feature that is available on Clover in the US. Please reach out to your sales contact to have you set up for this feature.
Thank you
Clover Communications
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1 vote
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