virtual Terminal notes reporting
Merchant would like to be able to export transactions ran via the VT app and have the notes section also populate on the excel sheet. She currently adds an order note but when she exports the payments the notes section is blank.She needs this to help with her invoices being sent. I advised of clover Go showing the notes but she needs the invoice option via the VT
Anonymous
shared this idea
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Karla
commented
Notes are a MUST for showing up on receipts posted through the virtual dashboard on computer, they show up if payments posted through the post app, but that is not practical for our business to be using our phones to post payment.
This is super critical for us. -
Karla
commented
Yes please, adding this is very CRITICAL to our business also. I cant post any of these payment until i can get this added!!!!!!!!!!
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Jeanette Hercules
commented
Merchant unable to see "note" on the payment or order receipt when processing payments from Virtual Terminal and "note" appearing in the invoice emails but not in the link used for paying
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Denise Adams
commented
Add notes that are viewable on payment receipt to both customer and merchant
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CHRISTIAN LEIMKUEHLER
commented
I posted a transaction using Virtual Terminal, and I went back to look at the receipt, and I noticed that the Note for Item or Service was not on the receipt. When I use the app on my phone, the item description (I always use "Custom Item") always appears on the receipt.
This is critical for our business as our customers cross reference their receipts with our Company slips that are given to the customer truck drivers when they pick up material from our location.
Having the ability to add greater detail to the virtual terminal would really help, as the virtual terminal allows me to store customer information for quicker entries in the future.