Prevent auto-voided my transaction if I did not hit the green "Done" button at the end. Printed receipt should be final step.
When the receipt is printed and gave to the customer, that should be finalized the transaction. We had a transaction where it voided by itself, no transaction history record on my Clover Flex2 device. Can only be found on Clover.com. The rep told me because I did not hit the green "Done" button at the end. That should not be a requirement when the receipt is already printed out. Clover needs to fix this error.
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DN
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Cindy
commented
We cannot void a transaction when necessary after a short (very short) time, so Clover should not be able to void it without our input, once approved. We have this problem with the Clover Mini and Mini 2. Wish they would provide a better option.