Skip to content

Taking Payments

There are a lot of ways to take a payment. Provide your ideas to help advance Clover’s payments acceptance process here. We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Virtual Terminal: Provide all feedback on the Virtual Terminal in this category. How can we make this solution more useful for merchants?

2. Refunds/Exchanges: If you have any feedback on Clover’s refund or exchange functions please let us know here.

3. Recurring Payments: Share your thoughts on accepting recurring payments here. Tell us how we can improve.

4. Invoicing: Is there any functionality that can be added to our systems to enhance the invoicing feature? Put your ideas in this forum category.

5. Voids: How can we make voiding a transaction easier and simpler? Tell us your suggestions to improve this payment feature.

6. Invoicing: Share your thoughts on invoicing here. Tell us how we can improve.

7. Discounts: Ideas in the forum category should talk about the built-in Clover discounts feature which can be found in your dashboard. How can we make giving discounts easier and more effective?

8. Taxes: What functionality can be added or improved to make charging and managing taxes easier.

9. Tipping: How can we enhance Clover’s tipping options to benefit merchants, employees, and customers? Place all ideas related to tipping here.


Taking Payments

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

224 results found

  1. I need to be able to add the convivence fee to the QR code and SQL link.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. If a customer pays with cash and the amount tendered is entered, please make the pay button green. It is consistent with the rest of the app. It also makes it easier for the employee to quickly press the correct button. I find my employees hesitate because they are used to the button being green to proceed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Merchant requested to limit the employees access to remove the Additional Charges from their current profile.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Partial Payments no way to know that there was a partial payment and no screen is prompted asking for the next payment. When a partial payment is made it says "Payment Successful" it should instead prompt a screen for the remainder balance.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I have to print all the transactions and the letters are very small and the name of the customer does not show at the top like it used to be

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Taxi Drivers would like to add a flat 1.50 surcharge to credit cards. And use contactless at the same time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Offer ACH in virtual terminal to Omaha merchants. Many merchants want ACH options and we have to place them with a different gateway because Clover has not rolled out ACH in virtual terminal for Omaha merchants.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Merchants on Omaha do not have the capabilities to offer scan and pay with the QR code on their receipts. We have so many merchants wanting this feature and it's hard to explain we cant add due to the platform when our merchants go to other establishments that have Clover and they are paying with scan and pay at another business with a feature they can't offer to their customers. If I add Nashville front-end to an Omaha merchant will the scan and pay feature be enabled?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Controls for maximum Transaction allowed by Empoyee. Also a maximum tip amount based on % of transaction amount. Neeed for Taxi Industry.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Table restaurants desperately need this feature especially when a payment is taken on the wrong table or wrong order.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Hi good afternoon Clover Support,

    I'm reaching out with a huge issue that is causing fraud at our liquor store. I have Clover Duo and I have a setting on the device that requires Debit customers to use their PIN #, but for some reason the Mini on our Station Duo is giving the customers the option to "SKIP PIN"! Which should Not be an option. A customer who is using a stolen card is Obviously going to “SKIP PIN” before the business owner can select No on the big screen.

    I’m asking for the engineering IT support team to…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Do you accept Bitcoin Lightning as payment through your terminal? If not, could you please start? I would really appreciate a comment either way. Thank you!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. merchant would like to apply surcharge to all online orders regardless of the card type to avoid paying fees for debit transactions as well as credit.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Would like to be able to close bills as a room charge and include gratuity to be factored into shift reports. We can create special tenders but can only process them for the exact amount of the bill. This also applies to paper gift certificates.

    For example, if a customer has a $45 bill and a $50 gift certificate, it would be nice to process the special tender for $50 and have the remaining $5 count towards the servers tips. Or if they are charging a $25 meal to their room but want to include a $5 tip, we could…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. I would like for Cash and Check transactions to be available to be entered on Clover.com Dashboard, when away from Clover terminal. My client who uses Clover receives check payments in the mail and it would be easiest for them to enter these checks at their desk rather than up at the terminal, especially while it is being used. And they multiple locations, so will pick up cash and checks to bring back to their main location, but cannot enter these at the main location as they are required to do so at the specific location's terminal.

    Bonus if these…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Add an option to take pin debit card transactions on the clover go for customers that only have debit cards that are MANDATED to put in the pin when taking the transaction

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. The ability for the signature verification screen to be turned on and off. Merchant liked this feature as it allowed them time to check customers ID.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Retailers give store credits to customers (on a slip) and have it enabled as a payment tender. When store credit is chosen and it covers a partial payment
    and then the rest of the payment is by credit/debit card the payment receipt only shows the credit/debit card payment not the store credit. It should show both payment methods on the receipt.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Allowing different pay types other than credit card payments to have an option of signature on the customer facing screen. In the Signature settings we have selected "Always require signature" but it only prompts for a signature for a credit card payments. We would like to have it prompt for a signature for all payment types.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?