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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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133 results found

  1. We just purchase a Clover Solo and it does not give you the option to text or email receipts. Just print or not print.

    2 votes

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  2. Allow for Daily Batch report to be sent by Text not just email. Elavon offers this now

    3 votes

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  3. When a customer is purchasing the same item more than 3 times, the merchants would like to display a breakdown indicating the item's original price and not only the order summary that they currently see.
    E.G. "1 hour golf lessons ($50 each) x 3= $150.00". The merchants are looking to include both, the price per hour and the total amount of the order on the receipts.

    1 vote

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  4. Bring back the option to automatically email receipt to merchant as well as the customer.

    1 vote

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  5. My restaurant takes orders in-person and over-the-phone, so I’ve enabled the option to have order receipts print when Pay or Save is tapped. However, when handling an over-the-phone order, the order receipt is printed when the order is saved, and printed AGAIN when the customer arrives and pays for the order. This automatic re-printing is confusing for our kitchen because they will receive a second order receipt for an order that’s already being/been made.

    Ideally, I’d like order receipts to be printed AFTER a customer pays for their order (not just when Pay is tapped) OR when the order is…

    2 votes

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  6. Please eliminate on receipts this new addition "Retain this copy for statement validation" This adds ~1/2" of extra paper to receipt which adds to merchant costs with no stated reason for existence. I have dozens of Clover accounts who are complaining about this unnecessary addition. No one at Clover Tech Support has been able to offer any reason for its' existence since Oct 31st.

    1 vote

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  7. Request for longer text character fields for receipt headers & footers to add additional text provides more detailed for merchant messaging.

    1 vote

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  8. Register to show items on receipt in alphabetical order. Why? On a 50 + item order receipt, single items could be easily referenced for return requests or cashier cancel item requests.

    1 vote

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  9. merchant would like the ability to get itemized receipts

    1 vote

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  10. Only print one receipt

    5 votes

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  11. As the title implies, here's a merchant's scenario:

    Their Clover Station is located at the bar area which is on the 1st floor. The kitchen is located in the basement. The kitchen has 2 printers: one is for the order receipt and the other is labeled as a receipt printer for the packager. The packager is responsible for packing the orders and stapling the payment receipt to the handoff delivery bag.

    The issue with Clover is that it's unable to auto print a payment receipt especially when you have multiple payment receipt printers set up (Station USB printer and packager…

    2 votes

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  12. our customers may send in another employee to pick up product for their company. we should be able to use business name instead of personal if we want to. not to mention employees need to know the name of the owner or we have to enter it in the till kind of funny

    6 votes

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  13. Have the Carbon Copy receipt option available to all

    3 votes

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  14. A Small business owner stated that when a gift card is LOST and the owner of the gift card is given a paper receipt ... it would be helpful if the paper receipt had the complete number on it. Understandably, the store owner does not want to loose out on sale if the gift card had already been used.

    3 votes

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  15. Order receipt display the online name instead of the modifier name when the order comes from google pick up

    1 vote

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  16. Kitchen order receipt letter size. Need larger size like XL, jumbo 1. Jumbo 2. Current L size can only seen from few feet, station to stove can be far. Please make larger letter and bold option. Kitchen use short food name ( alternative name) paper space is not problem.

    START SP700 PRINTER
    Dine in. VS To Go

    Please print < To Go> in RED , easily identify
    Thank you

    5 votes

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  17. Invoices to re due on receipt instead of in 5 days.

    2 votes

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  18. When the receipt details is sent or being pulled up on the clover dashboard to have included on the display information for it the taxes name

    Right now it is only showing the "total taxes" instead of the tax name
    This request is only for the receipt detail on the dashboard or on the sent receipt thru email as the physical receipt is showing the taxes name

    2 votes

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  19. On the order receipt selection screen after payment is tendered, if you don't select a receipt option & just click 'done' the customer display remains on the last order until the next order is tendered for payment. The screen needs to reset regardless of the receipt type being issued. Clicking 'done' without selecting another option should be interpreted as 'no receipt'. Clover Station Duo.

    1 vote

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  20. I need to be able to enter 20 items and have the receipt show 20 items, the individual cost, and the subtotal. Not just 20 items and subtotal. Customer needs to know how much they paid per item (tree) and not have to do the calculation. Only other option is for the same item to show up 20 times on the receipt, which is hard to count.

    1 vote

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