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Management Functions

Welcome to the feedback forum for Clover Management Functions. Please share your ideas for how we can update our Clover management software to help merchants run their business simply and easily. Specifically, this forum should only include ideas surrounding built in management functions (feedback on business management apps should be included in the Apps/App Marketplace forum). We are listening and we use this feedback to prioritize our roadmap.


Here are quick descriptions of each category so that you can easily locate and post ideas in the correct place!


1. Clover Dashboard Functionality: Share your thoughts on how the Clover Dashboard as a whole can function more effectively. 

2. Restaurant Menus and Clover Dining: Share your thoughts on all functions that specifically have to do with Clover Dining such as Clover’s built-in menu creation feature.

3. E-Commerce Management/Clover Online Ordering: Please include all your feedback and suggestions for enhancing Clovers e-commerce management software including Clover Online Ordering.

4. Inventory/Order Management: Please include all your feedback and suggestions for enhancing Clovers inventory management software.

5. Receipt Management: Provide ideas related to order receipts here including kitchen receipts, customer receipts and merchant copies. Tell us how Clover can enhance the processing of, information on, and appearance of various types of receipts.

6. Employee Management: Please include all your feedback and suggestions for enhancing Clovers employee management software. This includes permissions, viewing and editing employee roles, employee satisfaction, scheduling, owner access and more. If you have tipping suggestions, please include these ideas in the Tipping category of the Taking Payments forum.

7. Software Plans: Here you can provide feedback on Clover’s software plans. Please specify which plan your idea is featuring (Table Service Restaurants, Counter Service Restaurants, Register, Essentials, Payments).

8. Other Management Suggestions: Place your idea here if you have feedback that does not fit in any of the other forum categories.


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133 results found

  1. Allow a merchant who is using an Integrated POS with Clover to merge the receipts from both, POS and Clover device, to provide customer with one receipt instead of the two of them.

    Additionally, please consider adding EVR to merge both receipts for Integrations and Clover Devices.

    2 votes

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  2. Quick option to print ticket totals in lieu of itemized on a single ticket. For Example: Print total or Itemized option.

    3 votes

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  3. Apply an option to modify the spaces between the modifiers in an order receipts, to organize the information

    5 votes

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  4. Hello,
    We have multiple customers request the feature for the kitchen printer.
    We would need a way to group the items in categories together and display in order.
    For example, waiter put coke, egg roll (Appetizer), noodle (main dish) , calamari (Appetizer).
    The Kitchen printer should print in this order:
    -1 x Egg roll
    - 1 x Calamari
    - 1 x Noodle
    - 1 x Coke

    So, the order should be Appetizer first, then main dish, and drink. This option is great to have especially when Kitchen have only one printer. The POS competitors has this option for a long…

    15 votes

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  5. After a recent update the Transactions app wont remember the position on the list after a payment is clicked.

    Ex>
    Merchant will scroll down to reprint a few receipts from a previous day. Merchant will reprint one of the receipts but when going back to the list it will take her back to the top. She will have to scroll down again to the desired day to reprint the next receipt.

    5 votes

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  6. is there a way to add an item to an existing order and print off a receipt just for that one item instead of having the terminal reprint the whole thing?

    5 votes

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  7. I've had multiple requests from counterpay restaurant clients to have the ability to prioritize modifiers for what order they will print on the kitchen receipt. Currently the system only prints these in the order they were selected by the employee... but many kitchen lines have to do things in a specific order. Prioritizing modifiers can help to make sure they always print right for the kitchen. THANK YOU

    11 votes

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  8. Please enable a way to print just the order number for customers to hold onto. It is a waste of paper to print the entire receipt just for the order number. The customer should have the ability to request a receipt in which case the order number ticket and the receipt will both be printed.

    5 votes

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  9. Please update the font on the receipts!

    The font on the receipt when using an "additional Charge" in "Setup"
    is the same font as the Subtotal!

    This is throwing off our customers. Please help! SOS.

    Change to the same font as the sales tax - which makes sense logically.

    6 votes

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  10. There is no way to have the orders print modifiers in the order we've set them up in the inventory app, only in the order they are entered in the register. We set up the app deliberately to mirror our line flow, so it is incredibly frustrating if a customer decides they want to add something at the end of their order because it will mean either that we need to delete and re-enter all the modifiers in the order we'd like them to print or hope that our kitchen staff will recognize that the ticket is all out of…

    4 votes

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  11. I have a handful of merchants that want to have the option to have each item ordered printed out individually on separate order receipts, rather than multiple items on the same order receipt.... Sans the Expo printer. This request comes mostly from Asian restaurants where they also need to use their native language on the order receipts for their cooks to be able to read the items ordered.

    Having each individual item print on separate order receipts helps avoid missing items, cooking the wrong dish altogether, etc.

    Please make this happen ASAP! It would be a great option for every…

    1 vote

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  12. tax percent to not show on receipt options

    4 votes

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  13. I know there is a system limitation for order receipts and the amount of items that can be printed. This merchant used the quantity shortcut and only has 15 line items on the order and each line item has the x32 etc option beside it. The merchant would like to have the order receipt print because even though there are 200 items on the order, they are grouped into 15 line items

    2 votes

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  14. Merchant would like to have a smaller order receipt

    6 votes

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  15. Having the feature of printing the same order receipt twice without the need of doing manually under the orders app

    12 votes

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  16. Hazelnut did this, why can you not figure this out? Items need to secondarily fire to the printers that we have assigned to them. The main order should print to the printer we have assigned. When someone orders food it needs to print to our expo and our kitchen. If drinks are ordered, it needs to print to our bar. If someone orders retail, it needs to print to our host stand. Having only one printer print the order without sending the items to the printers we have assigned to them makes this online ordering system worthless.

    2 votes

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  17. enable to print customer receipts when save is tapped

    1 vote

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  18. merchant is wanting a cleaner order receipt for the kitchen

    4 votes

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  19. Merchant request that the Clover devices should show a time stamp of when an order was printed out originally. Not just on the physical copy of the receipt.

    2 votes

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  20. In a store where we sell multiple items in almost every transaction, we need the ability to display the total amount of items purchased towards the bottom of the receipt. (Kind of like how Walmart has it for example).

    Also, we add discounts on almost all of our items, but the price after discount is not displayed currently. We would like to add that so that our customers know how much they paid for each item.

    1 vote

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