Please Make Order Receipts More Customizable!
FSR's have shown me their receipts from their previous systems, and have all asked for something to be changed on our order receipts which I cannot do:
- font sizes/bolding/color
- horizontal lines between guests or courses on an order (our receipts do not clearly differentiate between one guest/course and another -and it's easy for a cook to miss something)
- the ability to change a header/sub-header that must print (whether under an individual guest, or the whole table...Appetizers as a prominent head/category, then the item below, then "Entrees" and so forth)
In summary, we should be able to set up order receipts easily, and to the merchant's taste. How an order receipt comes out shouldn't be what loses a sale. Thank you!
Keith Puzio
shared this idea
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Andrew Setili
commented
More granular receipt customization. We would like to be able to make changes to every aspect of our receipts. Right now, our options are very limited. For example, in our restaurant, we have 2 kitchen stations for food, one station is the oven, which takes longer to prepare food items, the other is for everything else. We want to be able to highlight Oven items on order receipts, either by having those items printed with priority at the top of order receipts, or by having the ability to change the color they are printed in. (We have to use an impact printer since thermal receipts will burn when hung over the grill, so we have red and black ink available, but no ability to adjust which items are printed in which color.) Currently, the Oven items are just printed in whichever order the server enters them into Clover Dining, which leads to some of those items not being seen by the cooks, and those items don't get made. Another solution, which worked for us on our previous system, would be to allow us to print 2 receipts from the same printer for the same order, and have them divided by sticky label, so oven items print to one ticket, and then all items print to the second one. This way when the servers hang the tickets they would be able to just hang the oven ticket in front so those items get started first.
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Micky Patel commented
The order receipts needs more options to be customized. The font size, spacing between lines, indentation etc. Currently the grubhub order receipt is printing most of the information two times. Additionally, the normal order receipt on kitchen printer has a lot of information thats not needed.
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drea
commented
merchant is requesting to have the receipts less information as not to show last 4 MID , the auth # just the item that customer buys and the total amount . he wants like the order receipt shows .
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support
commented
Merchant would like a customization option to remove the time printed on order receipts.
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Todd Dwyer
commented
need a coursing line between apps and entrees. If we're looking to service FSRs this is a MUST.
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support
commented
Merchant wants to be able to customizes his order receipt options, he is only able to make change son the option that are available.
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support
commented
merchant wants the options to edit the order receipts and be able to remove certain lines that print out on the order receipt, such as the order ID, the cashiers name, etc.