171 results found
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Lead-time for orders program to allow automated queue wait times as orders increase
THIS IS VERY IMPORTANT FOR ALL TO-GO RESTAURANTS: We use the CLOVER order APP everyday. We are now mostly to go with online orders. We need the APP to give us the option of setting customer lead-time expectations based on the number of orders in the queue (all orders must be time sensitive and consider the queue of BOTH orders in-house and to-go..
Specifically, we need to be able to say to customer orders online a auto reply message of when their order will be ready before they hit pay: "If there are 10 orders in the queue (both in…
10 votes -
Please give us the option to have menus on schedule.
I need the option to have menus on a time schedule. such as lunch category can only be ordered from mon-fri 11am to 3pm etc. this is a feature in most ordering systems. im not sure why it isnt on clover.
10 votes -
Dining Sections different color
When orders are fired from the Clover Dining allow the table section to be Bold Red instead of Bold Black on the kitchen printer ex: in bold red ORDER: BAR TABLE 4
10 votes -
10 votes
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10 votes
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Option to have Fast Cash in Dining App
Customer would like to have the Fast Cash option within the Clover Dining app.
10 votes -
Option to remove auto-fire when hitting Pay
I inadvertently added a wrong item (i.e. a dinner portion rather than lunch) and fired it. We verbally corrected the item with the kitchen, and I deleted the item and re-rang it WITHOUT FIRING. However when I hit Pay at the end of the meal, it automatically fired that item and kitchen made it again.
9 votes -
Bar and More Employee Name
In the Clover Dining App, on the Bar and More tab... each tab can show the customer name, but it is valuable to also show the employee/server name here. This is valuable for bars that have multiple bar tenders, multiple bars and for called in to-go orders.
8 votes -
Clover Dining Inventory Management
When a menu item is out of stock, Clover Dining does not give the option to remove the ability for a server to continue ordering that item.
Servers can still place the order causing many issues. Also, quantity on hand is not updated until an item is paid for - this does not help the issue when orders are held in the saved/orders app until a table is paid. This has caused many lost sales as we are a reseller for Clover8 votes -
Per Device Default Order Type
It would be great to have the ability to set the "Order Type" default per device.
For example. The Clover Station in the bar defaults to "Dine-In" while a Clover Flex is used outside for Curbside orders without having the user have to change the order type on the Non-Table Order or the Register App each time an order is done.
This would allow flexiblity to have some Flex Units default to "Curbside" or "Special Event" if they are used for outside catering.
8 votes -
Reservations
Merchant would like the ability to take reservations out of Clover Dining.
8 votes -
When the menu's items are all "Tax Included"
From client:
"We have been using Clover for a few weeks and have been very pleased with it. When we converted from our old system, we carried over the prices from our old system. Each item had the “taxes included” in the price we charged.
Our old point of sale used a system that allowed us to calculate the taxes we needed to pay to the state from the “total item price” which included the sales tax. (They called it “Tax Inclusive”.) For example, we set the price of an item at $10.00 (tax inclusive). Our report would show that…
8 votes -
Multi-Level Menu Options
The menu will only go one level deep. For a full service restaurant with a full bar, they have to have too many tabs because the menu won't go more than one level. They have to have a menu option for each type of liquor in order to list the corresponding cocktails and liquors rather than selecting liquor, then the type, then the ******** ordered.
8 votes -
Clover Dining: Splitting Clover Rewards at a table
The merchant is using the Clover Dining App . The merchant is unable to split Clover Rewards points on the table to each customer. They can only reward the entire table when paying out the order. The merchant was able to use this functionally in the tables app. The merchant needs this to be added to the Dining app.
8 votes -
Cashier mode in Clover Dining
Requesting the ability to use Clover Dining in Cashier mode. This would allow a cashier to collect payments for the servers and subtract the credit card tips from the "cash due" in the Payments report.
8 votes -
Multiple Menu
Multiple Menu. Can you please add the capabilities to have multiple menus for 1 mid instead of using 2 mids as is the practice now.
7 votes -
Simplify Menu Modifiers
When selecting Modifiers, Clover needs to be able to add a "Add, hold, or swap" button.
I am working on getting my menu into Clover, but am used to Aloha, Cake and Toast. Each of these competitors have this ability, and I am shocked that Clover cannot do it.
What I am left with is to double or triple the size of my modifier group which will drastically complicate my menu. Please help! I feel like this is a simple change that will make a huge difference!7 votes -
ReOpen Closed Tickets
We often have times that a mistake is made on a ticket, ie. taxes need to be removed for an EBT ticket or other tax exempt customer. We then refund the full amount, but can't reopen the ticket to remove the tax. We then consequently have to re-ring the entire ticket and run again without taxes. This is the most frequent issue. It just creates a lot of open tickets that we can't delete. We would like to see this as a function added to make it more convenient for our guests.
7 votes -
i want to add pictures to the items, how can i do so, if i cant please it would be a recomendation for the next uodate
how can i do so, if i cant please it would be a recomendation for the next update
it is very important, for any type of businessthank you
7 votes -
Repeat button
When a customer orders a custom drink, and wants to order the same drink again, have a "repeat button", so you dont have to put it custom order again. Would love this is Clover Dining
7 votes
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